Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. * Project ...
Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. * Project ...
Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. * Project ...
Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. * Project ...
Implementation Manager
Lowell, MA · On-site
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...
Implementation Manager
Lowell, MA · On-site
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...
Implementation Manager
Lowell, MA · On-site
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...
Implementation Manager
Lowell, MA · On-site
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...
Post Sales Engineer
Boston, MA · On-site
Experience in project management or post-sales implementation role a plus * Successful performances ... in a startup environment is a substantial plus * Computer Science degree desirable Skills ...
Post Sales Engineer
Boston, MA · On-site
Experience in project management or post-sales implementation role a plus * Successful performances ... in a startup environment is a substantial plus * Computer Science degree desirable Skills ...
Post Sales Engineer
Boston, MA · On-site
Experience in project management or post-sales implementation role a plus * Successful performances ... in a startup environment is a substantial plus * Computer Science degree desirable
Post Sales Engineer
Boston, MA · On-site
Experience in project management or post-sales implementation role a plus * Successful performances ... in a startup environment is a substantial plus * Computer Science degree desirable
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Additionally, this roleprovides post-implementation follow-up, product usage support, quality ... Drive the sales growth of treasury solutions through a proactive calling effort, leveraging leads ...
Additionally, this roleprovides post-implementation follow-up, product usage support, quality ... Drive the sales growth of treasury solutions through a proactive calling effort, leveraging leads ...
Additionally, this roleprovides post-implementation follow-up, product usage support, quality ... Drive the sales growth of treasury solutions through a proactive calling effort, leveraging leads ...
Additionally, this roleprovides post-implementation follow-up, product usage support, quality ... Drive the sales growth of treasury solutions through a proactive calling effort, leveraging leads ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Quick apply
Our client's team sits at the heart of post sales implementation, ensuring that once a client such as an asset manager, hedge fund or bank has bought one or more products or services, these are ...
Post-Sales Enablement Manager
$115K - $135K/yr
... post-sales functions ... Implementation and Onboarding, Customer Experience (CX), Customer Support (CS), and Data Management.
Post-Sales Enablement Manager
$115K - $135K/yr
... post-sales functions ... Implementation and Onboarding, Customer Experience (CX), Customer Support (CS), and Data Management.
Enablement Manager, Post-Sales
San Francisco, CA · On-site
$145K - $165K/yr
Onboarding for Implementation, CSM, and Support hires. Time-to-productivity is your headline metric ... Ongoing sessions across post-sales teams covering new workflows, product changes, and skill ...
Enablement Manager, Post-Sales
San Francisco, CA · On-site
$145K - $165K/yr
Onboarding for Implementation, CSM, and Support hires. Time-to-productivity is your headline metric ... Ongoing sessions across post-sales teams covering new workflows, product changes, and skill ...
Requirements * 3-5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment
Requirements * 3-5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment
Lead post-sales onboarding and implementation of Documo products * Configure solutions to meet customer requirements and business processes * Develop project plans, timelines, and success criteria ...
Lead post-sales onboarding and implementation of Documo products * Configure solutions to meet customer requirements and business processes * Develop project plans, timelines, and success criteria ...
Requirements: * 3-5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment
Quick apply
Requirements: * 3-5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment
Solution Architect - Post Sales
OR · On-site +1
$63 - $83/hr
About The Role As a Post Sales Solution Architect at IP Fabric, you will be the technical owner of ... Manage project progress, identify risks, and implement mitigation strategies to ensure successful ...
Solution Architect - Post Sales
OR · On-site +1
$63 - $83/hr
About The Role As a Post Sales Solution Architect at IP Fabric, you will be the technical owner of ... Manage project progress, identify risks, and implement mitigation strategies to ensure successful ...
Go-Live & Post Implementation Support * Assist with go-live planning and execution. * Support ... Sales Operations OR * Minimum one (3) year experience as a system administrator, software ...
Go-Live & Post Implementation Support * Assist with go-live planning and execution. * Support ... Sales Operations OR * Minimum one (3) year experience as a system administrator, software ...
Post Sales Implementation information
See salary details
$26.92 - $31.82
4% of jobs
$31.82 - $36.71
13% of jobs
$39.02 is the 25th percentile. Wages below this are outliers.
$36.71 - $41.61
18% of jobs
$41.61 - $46.50
14% of jobs
The median wage is $47.39 / hr.
$46.50 - $51.40
11% of jobs
$51.40 - $56.29
8% of jobs
$59.41 is the 75th percentile. Wages above this are outliers.
$56.29 - $61.19
11% of jobs
$61.19 - $66.08
8% of jobs
$66.08 - $70.98
7% of jobs
$70.98 - $75.87
3% of jobs
$75.87 - $80.77
2% of jobs
$26
$51
$80
How much do post sales implementation jobs pay per hour?
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Cities with the most Post Sales Implementation job openings:
What states have the most Post Sales Implementation jobs?
States with the most job openings for Post Sales Implementation jobs include:
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For Post Sales Implementation jobs, the most frequently searched job titles are:
SaaS Solutions Architect (Post Sales Implementation)
Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 days ago
Job description
Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers-every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences.
Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant - all without overloading IT. As demand for governed AI and guided CX grows, we're scaling our team to help more enterprises take control of their most complex support workflows.
We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you'll own the end-to-end deployment process-from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer's needs. You'll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations.
The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom.
What You'll Do
- Solution Design & Customization: Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions.
- Technical Configuration & Integration: Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms-ensuring reliable data exchange and conversational AI compatibility.
- Client Onboarding & Planning: Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation.
- Stakeholder Collaboration: Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members
- Risk & Issue Management: Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays.
- Testing & Validation: Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals.
- Training & Enablement: Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting.
- Go-Live & Post-Implementation Support: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support.
- Project Management: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes.
Who You Are
- Work Experience: 4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience.
- Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI-such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus.
- Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs.
- Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes.
- Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives.
What We Offer
- Competitive Compensation with performance-based incentives
- Health, Dental, and Vision Benefits (100% covered for employees)
- Equity Stock Options
- 401(k) Retirement Plan
- Paid Parental Leave
- Unlimited PTO
- Flexible Remote Work Environment
- $500 Home Office Stipend + Monthly Internet/Phone reimbursement
- Co-Working Reimbursement up to $200/month
Our Core Values
- Lead with Action - We move fast with purpose
- People Really Matter - We win as a team and support each other fully
- Ownership Leads to Results - We take responsibility and deliver
- Expertise Creates Value - We build and apply knowledge
- Transparency Builds Trust - We communicate clearly, directly, and with care.
As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity.
Zingtree Mission
Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes-not just automate tasks.
Zingtree Vision
Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable.
#LI-Remote
#LI-EG1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Zingtree
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Larkspur, CA, US
Year founded
2014