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Pos System Technician Jobs in North Carolina (NOW HIRING)

Senior Fuel Service Technician Location: Charlotte, NC About the Company Our client is a well ... and POS systems. * Troubleshoot and repair both electronic and mechanical components (e.g ...

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Pos System Technician information

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$11

$21

$33

How much do pos system technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for pos system technician in North Carolina is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a POS System Technician, and why are they important?

To thrive as a POS System Technician, you need a solid background in computer hardware, networking, troubleshooting, and typically an associate degree in information technology or related field. Familiarity with POS software, operating systems, remote diagnostic tools, and certifications like CompTIA A+ are commonly required. Strong problem-solving skills, attention to detail, and effective communication are crucial for providing timely support and clear technical guidance to clients. These competencies ensure quick resolution of technical issues, minimize business downtime, and maintain optimal system performance for retail operations.

What are some typical challenges faced by POS System Technicians in maintaining and troubleshooting systems across multiple locations?

POS System Technicians often encounter challenges such as diagnosing issues remotely, coordinating with on-site staff who may have limited technical knowledge, and ensuring minimal downtime during repairs or updates. Managing software compatibility and security updates across various hardware models can also be complex. Effective communication and strong organizational skills are crucial, as technicians frequently collaborate with IT teams, store managers, and vendors to resolve problems efficiently and keep operations running smoothly.

What are POS System Technicians?

POS System Technicians are professionals who install, maintain, and repair point-of-sale (POS) systems, which are the hardware and software used by businesses to complete sales transactions. They ensure that cash registers, card readers, barcode scanners, and related devices function correctly and securely. Their responsibilities often include troubleshooting technical issues, performing software updates, training staff on system use, and ensuring data integrity and security. POS System Technicians play a crucial role in minimizing downtime and supporting the daily operations of retail, hospitality, and service businesses.

What is the difference between Pos System Technician vs Cash Register Technician?

AspectPos System TechnicianCash Register Technician
CertificationsIT or POS-specific certifications, hardware and software knowledgeBasic electronics, cash register repair certifications
Work EnvironmentRetail, hospitality, restaurants, service industriesRetail stores, restaurants, small businesses
Job ResponsibilitiesInstall, troubleshoot, and maintain POS systems, software updatesRepair and service cash registers, troubleshoot hardware issues

The Pos System Technician and Cash Register Technician roles overlap in retail and hospitality settings, but the Pos System Technician typically handles more complex POS hardware and software systems, requiring broader technical skills and certifications. The Cash Register Technician focuses on repairing and maintaining cash registers, often with simpler systems. Both roles are essential for smooth retail operations but differ in scope and technical complexity.

What are popular job titles related to Pos System Technician jobs in North Carolina? For Pos System Technician jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Pos System Technician jobs in North Carolina look for? The top searched job categories for Pos System Technician jobs in North Carolina are:
What cities in North Carolina are hiring for Pos System Technician jobs? Cities in North Carolina with the most Pos System Technician job openings:
POS Technician

$21 - $23/hr

Full-time

Posted 8 days ago


Job description

Job Purpose
Provide in-house repair services for all aspects of Point of Sales Systems (ie.. Terminals, Printers, Cash Drawers, Scanners etc…). Properly maintain a record of inventory for all parts. Manage all aspects of open RMAs to ensure complete product lifecycles. Apply preventative maintenance measures for all equipment to ensure the availability of service stock.

Pay: $21-$23 an hour
Duties and Responsibilities
  • Clean, test, troubleshoot, image and perform light repair on Point of Sale (POS) equipment like registers, printers, cash drawers, scanners etc…
  • Access, view and update IFS to receive and return parts for internal repair or to the appropriate vendor for repair.
  • Maintain inventory integrity so all parts are properly accounted for in IFS.
  • Maintain an accurate record of time spent and parts used in repair of each piece of equipment according to the current procedure using the IFS Repair Center.
  • Manage all open RMAs to ensure products are returned and RMAs are completed.
  • Process parts for repair to HP, Ingenico, NCR, CBS NorthStar and other vendors.
  • Coordinate HP technicians to come on-site to Macro and perform warranty repairs.
  • Research and validate warranty information for applicable parts and file recovery claims as necessary.
  • Process deliveries from 3rd party repair facilities and receive to appropriate inventory location.
  • Monitor the customer daily inventory report and ensure Usable and Unusable inventory is accurately accounted for.
  • Maintain effective professional relationship with vendors, management, customers and co-workers.
  • Follow established procedures for transferring and receiving equipment.
  • Assist with cycle counts, warehouse physical inventory and technician physical inventory.
  • Work and communicate well with other team members.
  • Assist in the receipt of bad parts in the Warehouse.
Required Experience and Abilities
The requirements below are representative of the education, knowledge, and/or skill of a fully qualified individual
  • High school diploma or equivalent, 2-year technical college preferred
  • Proficient computer skills in Microsoft Word, Excel & Outlook
  • General computer knowledge to identify equipment
  • Good writing, interpersonal and communications skills
  • Work under minimal supervision.
  • Display effective time management skills.
  • Able and willing to lift, pull and push up to 50 pounds
  • Climb steps or ladder to reach products
  • Valid Driver’s License
  • Ability to multitask in a fast-paced environment
  • ERP system experience a plus