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Operations Manager (Manufacturing & Supply Chain)

2700 John St., Markham, ON L3R 2W4 (On-Site)

Join the forefront of the direct current (DC) power revolution with Cence Power.

Cence Power is a deep tech company pioneering the next generation of direct current (DC) power distribution systems. We envision a world that leverages every watt of power, enabled by elegant engineering that sets the global standard for safe power distribution. We're on a mission to be the global standard in safe and efficient DC power distribution, across a comprehensive ecosystem of low voltage and fault managed power products. By joining our team, you’ll be part of a dynamic group shaping the future of electrical power distribution. 

We’re looking for an experienced and hands-on Operations Manager, reporting directly to the President, to lead and scale our production infrastructure. This role will focus on OEM and internal manufacturing, supply chain management, vendor relations, quality control, and logistics.

Learn more about Cence Power in this short video: https://youtu.be/oclO-BvirPU

Key Responsibilities

Manufacturing & Production

• Take ownership of production timelines and operational risk.
• Manage Cence’s in-house assembly processes.
• Hire and manage operations staff over time, including coordinators, assemblers, and production personnel as we scale (Note: We currently utilize temporary labour for these roles).
• Support R&D prototype manufacturing as needed.

Supply Chain & Vendor Management

• Own vendor relationships, ensuring timely procurement of components and sub-assemblies.
• Collaborate with engineering on vendor selection and qualification.
• Manage vendor POs and maintain accurate delivery tracking.

Quality Assurance (QA/QC) & Compliance

• Oversee QA/QC processes for incoming components and outgoing final products.
• Manage supplier quality, investigating non-conformances and issuing Corrective and Preventive Actions.
• Support ongoing UL compliance and production testing requirements.

Systems, Inventory, & Logistics

• Manage our ERP system.
• Oversee receiving, inspections, inventory tracking, and optimal stock levels.
• Coordinate inventory releases to production and shipping teams.
• Manage packaging, labeling, and shipments to end customers.
• Build and maintain a return and replacement process for products.

Other

• Other related plant and office operations tasks as necessary.

Qualifications

• 5+ years of experience in manufacturing, operations, or supply chain roles, in a hardware, electronics, or electro-mechanical environment. Ideally you have experience in lighting, telecom, or data center products manufacturing.
• Proven ability to scale operational processes and build teams in a startup or scale-up context.
• Strong experience owning vendor relations, supplier quality, and NPI processes.
• Proficiency in operations software and ERP/MRP systems (experience with Zoho is a bonus).
• Strong verbal and written communication skills with exceptional attention to detail.
• Bonus: Experience scaling operations at a technology startup into a global leader.

Our Core Values

Our core values are the fundamental guiding principles that act as a compass for behavior, decisions, and priorities for our organization. We are looking for an operations leader who embodies our "S.P.A.R.K" values: 

• Synergize: We go further when we move as one. You prioritize active collaboration across teams and with our customers and suppliers. 
• Passionate: We care deeply, solving the problems that matter the most with intention and meticulous craftsmanship. 
• Ambitious: We set ambitious goals, and take on challenges that set us up to bring useful and innovative products to market. 
• Driven by Results: We build for the big picture. Our success is measured by the value we create for our customers, society, and our business. 
• Knowledge: We foster a culture of constant learning. We don’t just ask "why", we work together to find the "how". 

What We Offer

• Annual starting salary of $90,000–$115,000 (thoughtfully determined based on experience and skillset).
• Health Spending Account for flexible medical, dental, and wellness needs.
• 2 weeks of paid vacation and 2 weeks of paid sick days.
• Professional development and training opportunities to support your continuous growth.
• Performance-based opportunities to participate in Cence’s ESOP.

Application & Compliance Disclosures (Ontario ESA)

• Active Vacancy: This posting represents a current and active vacancy at Cence Power.
• AI Disclosure: Cence Power may use Artificial Intelligence (AI) to assist in the screening and assessment of applications for this position.
• Equal Opportunity: Cence Power is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available upon request for candidates taking part in all aspects of the selection process.