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Pos Manager Jobs in Novi, MI (NOW HIRING)

Tide Cleaners

Assistant Retail Manager

Farmington Hills, MI · On-site

$29K - $38K/yr

  • Medical

  • PTO

Ensure accurate garment check-in, tagging, and order entry in POS system * Verify outgoing orders ... Help manage staff schedules and shift coverage * Provide on-the-job coaching and performance ...

Tide Cleaners

Assistant Retail Manager

Farmington Hills, MI · On-site

$29K - $38K/yr

  • Medical

  • PTO

Ensure accurate garment check-in, tagging, and order entry in POS system * Verify outgoing orders ... Help manage staff schedules and shift coverage * Provide on-the-job coaching and performance ...

Orijin Bakery

Bakery Manager

Ann Arbor, MI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure accurate cash handling, POS management, and online ordering functionality. * Partner with pastry leadership t o optimize merchandising, product availability, and the overall guest experience.

Scigon Solutions

QA Test Engineer-POS

Ann Arbor, MI · On-site

$33 - $45/hr

SQL Server and SQL Server Management Studio are a plus. * Experience using Splunk analytics to ... POS (Point of Sale) system experience is a plus. * Nice to have: Experience with payment gateways ...

SCIGON

QA Test Engineer-POS

Ann Arbor, MI · On-site

$90 - $120/hr

Understanding of data management practices, including significant experience with SQL. * Experience with Splunk analytics for validating technical fixes and updates in the app code/config.

Mango Cannabis Co.

IT Manager

West Bloomfield, MI · On-site

$87K - $107K/yr

... POS deployment, hardware setup, testing, and vendor coordination • Ensure new locations are ... • Manage relationships with IT service providers, software vendors, internet providers, and ...

SpotOn

Associate Manager, Installation & Go Live

Royal Oak, MI · Remote

$64K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users * Rated the top ... The Associate Manager, Installation & Go Live is responsible for supporting team operations and ...

Meineke - 1832

Automotive General Manager

Fenton, MI · On-site

$50K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Utilize POS systems for transaction processing and financial reporting. * Monitor performance metrics, including labor efficiency, sales targets, and CSI (Customer Satisfaction Index) * Manage parts ...

ONE OUTSOURCING

Store Manager

Madison Heights, MI

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team ...

Gmet Communications

Store Manager

Detroit, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team ...

Gmet Communications

Store Manager

White Lake, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team ...

Gmet Communications

Store Manager

Madison Heights, MI · On-site

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team ...

ONE OUTSOURCING

Store Manager

Detroit, MI

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team ...

ONE OUTSOURCING

Store Manager

White Lake, MI

Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to ... Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team ...

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Pos Manager information

See Novi, MI salary details

$23K

$55.8K

$108.8K

How much do pos manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for pos manager in Novi, MI is $55,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $64,300.00 per year, depending on experience, location, and employer.

What are some typical challenges a POS manager faces, and how can they be effectively addressed?

POS Managers often encounter challenges such as system outages, transaction errors, and the need to quickly resolve technical issues during peak business hours. To address these, staying up to date with POS software updates, maintaining regular staff training, and having clear protocols for troubleshooting are essential. Additionally, successful POS Managers collaborate closely with IT support teams and front-line staff to ensure prompt solutions and minimal disruption. This proactive approach helps maintain smooth operations and upholds customer satisfaction in fast-paced retail environments.

What is a POS manager?

A POS (Point of Sale) Manager oversees the installation, maintenance, and functionality of POS systems in a retail or hospitality environment. They ensure seamless transactions, troubleshoot technical issues, and manage software or hardware upgrades. Additionally, they train staff on system usage, monitor security, and collaborate with IT and operations teams to optimize sales efficiency.

What are the key skills and qualifications needed to thrive as a POS manager?

To thrive as a POS (Point of Sale) Manager, you need strong leadership, retail operations knowledge, and experience managing POS systems, often supported by a degree in business or retail management. Familiarity with POS software (such as NCR, Square, or Toast), inventory management systems, and possibly certifications in POS technologies are advantageous. Exceptional problem-solving, communication, and customer service skills set top performers apart in this role. These abilities are vital for ensuring efficient store operations, minimizing system downtime, and delivering a seamless customer experience.

What job categories do people searching Pos Manager jobs in Novi, MI look for? The top searched job categories for Pos Manager jobs in Novi, MI are:
What cities near Novi, MI are hiring for Pos Manager jobs? Cities near Novi, MI with the most Pos Manager job openings:
Pos Manager jobs near you
Infographic showing various Pos Manager job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,846 per year, or $26.8 per hour.

Assistant Retail Manager

Tide Cleaners

Farmington Hills, MI • On-site

$29K - $38K/yr

Full-time

Medical, PTO

Re-posted 26 days ago

Tide Cleaners rating

4.9

Company rating: 4.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

46th of 59 rated cleaning companies

Job description

The Assistant Manager is responsible for supporting the daily operations of the dry cleaning drop store, ensuring excellent customer service, accurate garment intake and tracking, proper cash handling, and smooth coordination with the cleaning plant. This role helps supervise staff, resolve customer issues, and maintain operational, quality, and compliance standards.

Key Responsibilities

Store Operations

  • Support day-to-day operations of the dry cleaning drop store

  • Open and close store according to schedule and procedures

  • Ensure accurate garment check-in, tagging, and order entry in POS system

  • Verify outgoing orders for accuracy and completeness before customer pickup

  • Coordinate garment transfers to and from cleaning plant

  • Maintain organized garment racks and storage areas

  • Monitor workflow and turnaround times

Customer Service

  • Provide professional, courteous customer service at all times

  • Greet customers and assist with garment intake and pickup

  • Explain services, pricing, stain limitations, and turnaround times

  • Handle customer concerns, complaints, and special requests

  • Resolve service issues or escalate to Store Manager when needed

  • Build repeat business through positive customer relationships

Staff Support & Supervision

  • Assist with training new employees on POS, tagging, and intake procedures

  • Help manage staff schedules and shift coverage

  • Provide on-the-job coaching and performance feedback

  • Ensure staff follow customer service and garment handling standards

  • Step in for counter staff when volume is high or coverage is limited

Cash & POS Management

  • Operate and oversee POS transactions

  • Ensure accurate pricing and order entry

  • Handle cash, credit card, and digital payments

  • Perform drawer counts and assist with daily reconciliation

  • Follow loss-prevention and fraud-control procedures

Quality Control

  • Inspect incoming garments for stains, damage, and special care needs

  • Document garment condition at intake

  • Verify finished orders match tickets and customer requests

  • Flag quality issues to plant or manager promptly

Inventory & Supplies

  • Monitor store supplies (tags, bags, receipts, packaging materials)

  • Assist with ordering and restocking supplies

  • Maintain clean and professional front-counter and lobby area

Compliance & Safety

  • Follow company policies and operating procedures

  • Maintain a safe, clean, and hazard-free store environment

  • Protect customer data and transaction confidentiality

Qualifications

  • High school diploma or equivalent required

  • Prior retail, customer service, or dry cleaning experience preferred

  • Supervisory or team lead experience preferred

  • Basic computer and POS system skills

  • Strong communication and problem-solving skills

  • Reliable and detail-oriented

Physical Requirements

  • Standing for extended periods

  • Lifting and moving garment racks and bags (up to ~25–30 lbs)

  • Reaching and bending frequently

Schedule

  • Flexible schedule including evenings and weekends as needed

Company Description

Every Tide Cleaners is locally owned and operated and made up of a team of cleaning experts with years of unmatched experience in garment care. Our Tide-trained experts follow trusted laundry practices based on more than 70 years of experience.

At Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn’t have to revolve around laundry.

What Tide Cleaners employees say

Pay

Benefits

Hours and flexibility

Workplace

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