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Portfolio Recovery Jobs in Florida (NOW HIRING)

MHI

Manager, Portfolio & Scheduling

Lake Mary, FL · On-site

Manager, Portfolio & Scheduling Company Overview At Mitsubishi Power, we're not just building ... Support schedule delay analysis and development of mitigation and recovery strategies. * Oversee ...

MCI Careers

Debt Recovery Representatives

Tampa, FL · On-site

$14 - $15.20/hr

... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer ... We're looking for a Debt Recovery Representative who is driven, empathetic, and skilled in ...

MCI Careers

Debt Recovery Representatives

Tampa, FL · On-site

$14 - $15.20/hr

... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer ... We're looking for a Debt Recovery Representative who is driven, empathetic, and skilled in ...

MCI Careers

Debt Recovery Representatives

Tampa, FL

$14.75 - $19/hr

... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer ... We're looking for a Debt Recovery Representative who is driven, empathetic, and skilled in ...

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Portfolio Recovery information

What is portfolio recovery?

Portfolio recovery refers to the process of purchasing and collecting on delinquent or charged-off debt portfolios, usually by specialized companies. These firms buy large groups of defaulted accounts from original creditors at a discount and then attempt to recover as much of the unpaid debt as possible from consumers. The goal is to maximize recovery while staying within legal and ethical guidelines. Portfolio recovery specialists may contact debtors directly, negotiate settlements, or use legal means to collect outstanding balances.

What are the key skills and qualifications needed to thrive in portfolio recovery, and why are they important?

To thrive in Portfolio Recovery, you need strong analytical skills, attention to detail, and a background in finance, business, or collections-related fields. Familiarity with collections software, CRM systems, and relevant compliance certifications is often required. Excellent negotiation, communication, and problem-solving abilities help you effectively engage with clients and resolve outstanding debts. These skills are crucial for maximizing recovery rates while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals in portfolio recovery, and how can they be managed?

Professionals in Portfolio Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and adhering to strict compliance regulations. Success in this role requires excellent communication skills, resilience, and a thorough understanding of legal guidelines governing debt collection. Many teams provide regular training and support to help staff handle difficult conversations and maintain compliance, while technology tools can streamline workflow and reduce stress. Building rapport with customers and staying organized are key to overcoming these challenges and succeeding in Portfolio Recovery.

What is the difference between Portfolio Recovery vs Debt Collector?

AspectPortfolio RecoveryDebt Collector
CredentialsTypically no specific certifications required, but knowledge of collections laws helpsOften no formal certifications, but familiarity with debt collection practices is common
Work EnvironmentOffice-based, handling portfolios of defaulted debts for third-party agenciesField or office-based, contacting debtors to recover overdue payments
Employer & IndustryThird-party debt recovery agencies, financial institutionsDebt collection agencies, financial services companies

Portfolio Recovery specialists focus on managing and recovering debts through structured portfolios, often working with legal and financial tools. Debt collectors typically engage directly with debtors to negotiate payments. While both roles involve debt recovery, Portfolio Recovery emphasizes portfolio management and legal processes, whereas debt collectors focus on direct contact and negotiation.

What are popular job titles related to Portfolio Recovery jobs in Florida? For Portfolio Recovery jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Portfolio Recovery jobs in Florida look for? The top searched job categories for Portfolio Recovery jobs in Florida are:
Portfolio Recovery jobs near you
Infographic showing various Portfolio Recovery job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Portfolio Manager, NextGear Capital (West Palm Beach South Market)

Cox Communications, Inc.

West Palm Beach, FL • On-site

$89K - $134K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies

Job description

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Portfolio Manager III - NGC

Management Level

Individual Contributor

Flexible Work Option 

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 50% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Job Summary

Cox Automotive is hiring a Portfolio Manager to support the assigned Territory. The Portfolio Manager is responsible for managing and growing our $100k to $2.5M within the assigned geographic territory.The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients' use of the line of credit, identifying and mitigating pre-default account risk and supporting post default collections on defaulted accounts.

Candidates must live within the zip codes related to the Territory.

Essential Duties and Responsibilities:

  • Optimize each client's use of the line of credit within an assigned portfolio whose lines of credit range from $50k to $2.5M by acting as a floor plan subject matter expert to their portfolio of clients.
  • Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually and by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation.
  • Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations.
  • Collect and analyze client financial information and various internal reports and dashboards to assess add monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.
  • Support the Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts.
  • Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.
  • Support the Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts.
  • Document in Salesforce all activities and client interactions as required by the company.
  • Cox Automotive cross business unit relationships and opportunities.

Job Knowledge, Skills and Abilities:

  • Automotive industry (various sectors).
  • Finance industry (various sectors).
  • Strong financial acumen with working knowledge of key financial tools and terminology.
  • Strong presentation, verbal and written communication skills.
  • Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization.
  • Strong time management skills with ability to manage deadlines.
  • Strong negotiation and collection skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and in a remote environment.
  • Ability to maintain a high level of safety awareness and take necessary safety precautions.
  • Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce.

Education and Experience:

  • Bachelor's degree in a related discipline and 4 years' experience in a related field (finance, client facing. B2B, account management and/or collections).
  • The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field in lieu of a degree.
  • Automotive and/or floorplan industry back-ground preferred.
  • Financial knowledge and acumen preferred.

Physical Demands:

  • Travel: Greater than 25% with some overnight travel required.
  • Ability to travel, fly, drive.
  • Ability to sit and stand for extended periods of time.
  • Valid driver's license is required for this position.

Disclaimer:

The description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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