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Portfolio Operations Manager Jobs in Kitchener, ON

Rogers Communications

Manager, Collections

Guelph, ON · On-site

... operational efficiency. What You'll Do * Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes. * Use ...

Rogers Communications

Manager, Collections

Milton, ON · On-site

... operational efficiency. What You'll Do * Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes. * Use ...

Naturion

Manager, Leasing

Cambridge, ON

CA$70K - CA$100K/yr

Our portfolio spans three provinces and is driven by a passion for real estate, a commitment to ... Working closely with Property Management, Marketing, and Operations, you'll influence business ...

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All JobsPortfolio Operations JobsPortfolio Operations Manager JobsPortfolio Operations Manager Jobs in Kitchener, ON

Portfolio Operations Manager information

See Kitchener, ON salary details

$27.1K

$82.6K

$145.1K

How much do portfolio operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for portfolio operations manager in Kitchener, ON is $82,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,979.00 and $99,829.00 per year, depending on experience, location, and employer.

What is a portfolio operations manager?

A Portfolio Operations Manager is responsible for overseeing and optimizing the day-to-day operations of investment portfolios within an organization, such as a private equity firm or asset management company. Their duties include monitoring portfolio performance, coordinating with investment teams, improving processes, and ensuring compliance with regulatory standards. They often act as a bridge between investment professionals and operational teams, helping to implement best practices and drive operational efficiency. This role requires strong analytical skills, attention to detail, and the ability to manage multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a portfolio operations manager, and why are they important?

To thrive as a Portfolio Operations Manager, you need strong analytical skills, experience in investment operations, and a relevant degree such as finance or business. Familiarity with portfolio management systems, trade settlement platforms, and industry regulations, as well as certifications like CFA or CAIA, are commonly required. Excellent organizational skills, attention to detail, and effective communication help you manage complex processes and collaborate across teams. These skills ensure accurate portfolio administration, regulatory compliance, and smooth operational workflows within investment management firms.

What are some typical challenges faced by a portfolio operations manager, and how can they be addressed?

Portfolio Operations Managers often encounter challenges such as aligning processes across multiple portfolio companies, ensuring timely and accurate reporting, and managing cross-functional communication. To address these, it's essential to establish clear operating procedures, leverage standardized reporting tools, and maintain regular check-ins with key stakeholders. Building strong relationships with both internal teams and portfolio company leaders helps facilitate smoother operations and quick resolution of issues.

What is the difference between Portfolio Operations Manager vs Investment Analyst?

AspectPortfolio Operations ManagerInvestment Analyst
Primary FocusOversees portfolio performance, operational efficiency, and process improvementsAnalyzes investment opportunities, market trends, and financial data
Required SkillsProject management, operational expertise, financial analysisFinancial modeling, research, data analysis
Work EnvironmentPortfolio management teams, operations departmentsResearch teams, investment firms, financial institutions
CertificationsCFP, CFA, or similar financial certifications often preferredCFA, CPA, or related certifications common

The main difference is that a Portfolio Operations Manager focuses on managing and optimizing the operational aspects of investment portfolios, ensuring efficiency and compliance. In contrast, an Investment Analyst primarily conducts research and analysis to support investment decisions. Both roles require financial expertise and certifications like CFA, but their day-to-day responsibilities and focus areas differ significantly.

Do portfolio operations managers get paid well?

Portfolio operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often receive additional compensation such as bonuses and benefits, reflecting the importance of operational efficiency in investment or asset management firms.

What job categories do people searching Portfolio Operations Manager jobs in Kitchener, ON look for?

The top searched job categories for Portfolio Operations Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Portfolio Operations Manager jobs?

Cities near Kitchener, ON with the most Portfolio Operations Manager job openings:

Portfolio Operations Manager jobs near you
Infographic showing various Portfolio Operations Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,608 per year, or $39.7 per hour.

Manager, Collections

Rogers Communications

Brantford, ON • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 28 days ago

Job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who We Are Looking For 

We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency. 

What You'll Do 

  • Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes. 
  • Use analytics and business insights to optimize collections strategies across the customer lifecycle. 
  • Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making. 
  • Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization. 
  • Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. 
  • Evaluate and implement innovative collections tools, technologies, and digital solutions. 
  • Support governance, regulatory compliance, and risk management practices across collections operations. 
  • Manage relationships with third-party collections partners and support vendor performance and strategy. 

What You'll Bring 

  • Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience. 
  • 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience. 
  • Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment. 
  • Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes. 
  • Experience leading transformation, process improvement, automation, or digital initiatives. 
  • Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally. 
  • Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau. 
  • Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset. 

What's in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

  • Competitive salary & annual bonus
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • Self-driven career development programs (E.g. MyPath program)
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

Who We Are Looking For 

We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency. 

What You'll Do 

Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes. 

Use analytics and business insights to optimize collections strategies across the customer lifecycle. 

Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making. 

Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization. 

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. 

Evaluate and implement innovative collections tools, technologies, and digital solutions. 

Support governance, regulatory compliance, and risk management practices across collections operations. 

Manage relationships with third-party collections partners and support vendor performance and strategy. 

What You'll Bring 

Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience. 

5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience. 

Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment. 

Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes. 

Experience leading transformation, process improvement, automation, or digital initiatives. 

Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally. 

Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau. 

Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset. 

What's in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

Competitive salary & annual bonus 
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering 
Company matching contributions to charities you support 
Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance program 
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

What You'll Do 

  • Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes. 

  • Use analytics and business insights to optimize collections strategies across the customer lifecycle. 

  • Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making. 

  • Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization. 

  • Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives. 

  • Evaluate and implement innovative collections tools, technologies, and digital solutions. 

  • Support governance, regulatory compliance, and risk management practices across collections operations. 

  • Manage relationships with third-party collections partners and support vendor performance and strategy. 

What You'll Bring 

  • Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience. 

  • 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience. 

  • Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment. 

  • Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes. 

  • Experience leading transformation, process improvement, automation, or digital initiatives. 

  • Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally. 

  • Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau. 

  • Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset. 

What's in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

  • Competitive salary & annual bonus 
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering 
  • Company matching contributions to charities you support 
  • Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program 
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

  • 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
...

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