Portfolio Operations Associate Jobs in Washington

Principal Associate, Underwriting, Portfolio, and Loan Management
Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment (CI&I), Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.
Community Finance builds inclusive, thriving resident-centered communities that catalyze opportunity and promote well-being. The team originates debt and invests in the low income housing tax credit through proprietary and multi-investor fund structures.
The Underwriting, Portfolio & Loan Management (UWPLM) team is an integral part of Community Finance that is responsible for the risk assessment, evaluation, management, and administration of individual loans and investments and the entire portfolio. The team underwrites new affordable housing transactions, manage and administer the portfolio of debt and equity exposure, and ensure a scalable and well-managed business. The team endeavors to create an environment that supports efficient and impactful risk management.
Role Summary
As a Principal Associate in Portfolio Management, you are the primary steward of Capital One's Community Finance assets. You are responsible for the ongoing credit administration and risk management of a diverse portfolio, your portfolio may include a mix of construction debt, permanent debt, and Low Income Housing Tax Credit (LIHTC) equity investments.
Your focus is on the health of the asset. You will monitor construction progress, lease-up velocity, and stabilized operations to ensure our investments continue to meet both financial performance and balance risk exposure. You will act as the "early warning system" for the bank-identifying potential risks, proposing mitigants, and maintaining a high standard of data integrity. You will play a key role in the daily oversight and management of an assigned portfolio, with a primary focus on risk mitigation efforts.
Primary Responsibilities

• Asset Surveillance: Proactively manage a portfolio of LIHTC equity and debt facilities, ensuring all financial covenants, reporting requirements, and compliance milestones are met. Lead the preparation of annual reviews, quarterly risk rating reviews and support preparation of periodic portfolio reviews.
• Risk Mitigation: Conduct regular financial statement analysis and site inspections; identify deteriorating credit trends or construction delays and develop mitigation strategies.
• Construction & Lease-up Oversight: Approve draws, construction budgets, and lien waivers. Partner with third-party consultants to ensure projects remain on schedule and within budget.
• Data Integrity & Reporting: Ensure all internal systems accurately reflect the current risk profile of the portfolio.
• Stakeholder Management: Collaborate and act as the point of contact for borrowers, syndicators and internal stakeholders.
• Process Innovation: Identify opportunities to streamline portfolio monitoring workflows and enhance the "Well-Managed" culture of the Community Finance team.

Basic Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 2 years of experience in Asset Management, Portfolio Management, or Commercial Credit Analysis.

Preferred Qualifications

• Bachelor's Degree in Finance, Accounting, Real Estate, or a related field.
• Experience managing construction-to-permanent loan conversions.
• 2+ years of experience specifically within Affordable Housing, LIHTC, or Commercial Real Estate Finance.
• Strong proficiency in financial modeling and interpreting complex partnership agreements.
• Demonstrated ability to influence internal partners and external clients through confident, data-driven communication.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $119,400 - $136,200 for Agency Asset Manager I
McLean, VA: $131,300 - $149,800 for Agency Asset Manager I
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).