Port Liaison Jobs (NOW HIRING)

Lead (Analyst IV) Accessory Supply - Port Liaison
We are searching for an experienced Lead (Analyst IV) Accessory Supply - Port Liaison at our Jefferson Warehouse facility.
Hyundai MOBIS Parts America
We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge?
Who We Are
Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.
Description
The Lead Analyst, Accessory Supply is responsible for ensuring consistent parts and accessory availability to support PIO/DIO and OE accessory requirements at ports and Parts Distribution Centers (PDCs). This role safeguards operational continuity, minimizes customer impact, and prevents vehicle processing delays by maintaining optimal inventory levels and proactively managing supplier performance.
A key aspect of this role is proactively identifying and addressing port/VPC performance issues through continuous monitoring, direct engagement, and on-site visits to maintain supply chain efficiency and prevent vehicle processing delays. Through continuous performance tracking, direct engagement, and on-site port/VPC (vehicle processing center) visits, the Lead Analyst works to ensure adherence to key performance indicators (KPIs) such as Missing Installs, Port Errors, Aged In-Transit and Months of Supply (MOS). This includes escalating concerns with underperforming ports/VPCs and driving corrective action plans to restore and maintain supply reliability.
In addition, the analyst is responsible for managing critical orders and deactivation risks by applying standardized expediting processes, sound decision-making, and critical thinking skills. The role requires ongoing communication and coordination with Accessory analysts, OE teams and port operations to resolve shortages, expedite shipments, and maintain alignment across all stakeholders. The analyst may participate in cross-functional meetings, actively representing MPA and strengthening the connection between OEs, ports, and internal teams.
This role is critical in ensuring port/VPC accountability, minimizing supply chain disruptions, and preventing vehicle processing delays at ports. By proactively monitoring problem ports/VPCs, conducting visits, handling escalations, and driving corrective actions, the Lead Accessory Supply Analyst will enhance supply reliability, optimize operational efficiency, and contribute to overall business profitability.
MAJOR RESPONSIBILITY
Major Responsibility
%
1st
Monitor and resolve issues related to KPIs, such as missing installs, errors record and aged in transit
25%
2nd
Work closely with GUS team to resolve large inventory discrepancies, conduct port audits and port training
20%
3rd
Collaborate with Accessory Supply to enhance forecasting accuracy, optimize replenishment cycles minimizing supply disruptions at eastern ports/VPCs
20%
4th
Update and validate data for pipeline and transfer file with required data, initiate weekly transfers
15%
5th
Work closely with supply team to ensure timely resolution of critical port shortages / backorders
15%
6th
Effectively communicate with Management on business KPIs, shortages and other critical inventory metrics. Provide counter measures to improve customer service
5%
3. PERSONALLY PERFORMED DUTIES - Dependent upon department assignment
Inventory Management Support:
• Maintain port/VPC management strategies to optimize inventory availability, reliability, and fulfillment efficiency across operations
• Collaborate with ports/VPCs and PDCs to maintain optimal stock levels and prevent supply disruptions
• Ensure proactive inventory planning, working closely with Port Analysts to forecast demand and mitigate supply disruptions
• Collaborate with GUS/Ports/VPCs to minimize inventory discrepancies, conduct as needed and yearly port audits ensuring inventory alignment
Problem Port/VPC Monitoring & Issue Resolution:
• Track and analyze port/VPC performance using KPIs to identify underperforming locations affecting inventory availability and vehicle processing
• Monitor problem ports/VPCs, investigate root causes of performance issues, and develop corrective action plans
• Conduct on-site port/ZVPC visits to evaluate production capacity, operational challenges, and process improvements
• Work directly with Port Analysts and logistics teams to ensure swift resolution of fulfillment gaps and order discrepancies
• Escalate persistent port/VPC issues to management and recommend alternative development strategies
Emergency Escalations & Vehicle Processing Support:
• Identify and escalate critical supply shortages at ports, ensuring urgent resolution to prevent vehicle processing delays
• Serve as the primary point of contact for emergency escalations, working with logistics and port operations to secure expedited shipments
• Coordinate emergency stock reallocations and alternative solutions to resolve supplier-driven disruptions
• Develop contingency plans for high-risk accessories, reducing exposure to supply chain disruptions
Data Analysis & Reporting:
• Perform in-depth port/VPC performance analysis using Excel, Access, and other analytical tools to drive improvement initiatives
• Create and generate port/VPC scorecards and executive reports highlighting trends, risks, and corrective actions
• Provide data-driven recommendations to improve accountability and long-term performance
Required Qualifications
Education

• High school diploma is required.
• Bachelor's degree in supply chain, Business, or related field preferred or combination of education and related experience.

Overall Related Experience

• Minimum 5 years supply chain experience

Skills

• Demonstrated ability to identify problems/issues, recommend appropriate solutions, and follow-up to ensure positive results is required
• Experience with inventory planning required
• Advanced experience with Microsoft Excel required
• Excellent verbal and written communication skills required
• Thorough understanding of complex inventory management software
• Experience with MS Word, PowerPoint, Access or other SQL preferred

Employment Type - Non-Exempt, Hourly Wage
Compensation - The expected hiring range for this position is $71,896.32 - 106,406.56, depending on experience and qualifications.
Hyundai Mobis Parts America - Benefits
We offer a competitive benefits package for full-time employees which include:

• Medical, Dental, and Vision
• 401K with employer matching
• Tuition Reimbursement
• Paid Vacation, Paid Sick Days and Paid Holidays
• Company Discounts & more!

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.