Pool Manager Jobs in Massachusetts (NOW HIRING)

Under the direction of the Assistant Aquatics Director, this seasonal, limited part-time position runs the duration of the summer starting in mid-May and running through Labor Day weekend. This position supports the Assistant Aquatics Director in the management of the outdoor pool. The role acts as a shift supervisor overseeing aspects of pool management and team leadership.  Outdoor pool managers are central in creating a welcoming, safe, and fun summer experience for our outdoor pool members.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

Manage the day-to-day outdoor pool operations:

       Learns and oversees the processes, standards and requirements to operate the outside pool effectively and safely.

       Provide support to facilitate shift changes, break rotations, and lunch breaks for lifeguards, cleaning staff, and other pool staff. Makes shift changes, as required.

       Oversees weekly lifeguard swims and skill checks. Performs swim tests.

       Manages the facility including swim lane changes.

       Manages the pool and pump house. Specific responsibilities may include: chemical maintenance, draining/filling, backwashing and documentation.

Ensures the safety of every pool patron through education, vigilant preventative guarding, first aid, emergency medical services, rescue services, and staff mentorship/modelling.

       Monitors outdoor pool and solves problems when and if they arise.

       Ensures cleanliness and neatness of pool area, grounds and bathrooms.

Models conduct, problem solving, customer service and observes daily ODP staff activity and uses good judgement to report concerns to the Assistant Director, intervene to guide, mentor and address or de-escalate issues as needed.

       Contributes to creating a congenial, collaborative team dynamic.

       Acts as a liaison between the pool members and the staff with an emphasis on customer service.

       Resolves logistical issues and member concerns in a professional manner or escalate issues/concerns, as appropriate.

       Serves as a member of the agency Health and Wellness Staff with responsibilities, which, at times, extend beyond the limits of his/her specialized functions.

Standard Staff Expectations:

       Actively create a welcoming dynamic where each individual is valued and welcomed.

       Actively participate as an essential member of the Aquatics team.

       Adheres to JCC policy and protocols (e.g. walkie-talkie, safety equipment, appropriate dress)

       Support JCC Greater Boston's mission, vision, and values of belonging, joyfulness, collaboration and transformation, including through personal role modeling.

       Ability to mentor staff members, especially junior team members

       Participate in all staff meetings as assigned and contribute to overall organizational success.

       Other duties as assigned. 

This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! 

This is a seasonal, limited part-time job with hours ranging from (5-20) hours per week. Offering great perks, including JCC Health & Fitness center access, a supportive, vibrant in-person work environment, and a competitive starting pay rate of $22-27 per hour. The pay rate offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented group.

Requirements

Education and Experience:  Requires a High School Diploma and American Red Cross Lifeguard and CPR/AED certified or able to become certified within 14 days of hire. At least one year of Aquatics Industry experience including successful experience managing a process or people is required. Equivalent combination of education and experience may be substituted at the JCC's discretion to meet minimum criteria.

Skills and Abilities: Must display management and supervisory skills, including good decision-making skills, strong judgement and excellent communication skills (including verbal tact and clarity, discretion, listening, ability to provide effective direction to staff and members, and effective problem solving). Computer skills (e-mail, Word and Excel) required. Excellent customer service and communications skills required.

Physical Requirements: Able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry objects weighing up to 40 pounds. Able to sit and kneel; getting down at eye level with children regularly. This position requires performance on-site and is performed outside in heat, humidity and a variety of weather.

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

Benefits

In addition to offering rewarding work and great career opportunities within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers employees the generous benefits listed below.

JCCGB Perks! Each seasonal employee is eligible for access to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton! Seasonal access to the JCC Fitness Center includes:

• Use of the Fitness Center at Leventhal-Sidman JCC during active seasonal employment
• Free or discounted enrollment for camp programs may be available for camp employees' children based on availability.

Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.

A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:

• Supportive colleagues
• Team camaraderie
• How their managers treat them
• Individual autonomy
• Knowing what their work contributes to and how it impacts others
• Pride in working for the JCC
• Program and service quality
• Holding ourselves accountable    

Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.