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Pool Concierge Jobs in Massachusetts (NOW HIRING)

Benchmark

Spa Concierge

Chatham, MA · On-site

$20/hr

... pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and ... The Spa Concierge/Reservationist is responsible for but not limited to: * Answering incoming calls ...

Benchmark

Spa Concierge

Chatham, MA · On-site

$15.25 - $18.75/hr

... pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and ... The Spa Concierge/Reservationist is responsible for but not limited to: * Answering incoming calls ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Royal Plaza, Inc.

Front Desk Agent

Marlborough, MA · On-site

$14.75 - $18.75/hr

... pool and fitness rooms are, and hotel restaurant locations, and anything else you think they may want to know. Assign guest rooms to meet their requests if possible. Serve as a Concierge and help ...

Solomon Page

Travel Telemetry Float Pool RN

Salem, MA · On-site

$2.2K - $3.0K/wk

Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access to virtual primary care, urgent care, mental health ...

Solomon Page

Travel Telemetry RN Float Pool

Salem, MA · On-site

$2.2K - $3.0K/wk

Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access to virtual primary care, urgent care, mental health ...

Solomon Page

Travel Telemetry Float Pool RN

Salem, MA · On-site

$2.2K - $3.0K/wk

Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access to virtual primary care, urgent care, mental health ...

Aramark

Driver II

Boston, MA · On-site

$22/hr

... as a concierge resource for all guests. • May have to lift guest luggage weighing up to 80 lb ... pool • Must complete and pass Defensive Driving Course prior to driving a company vehicle • ...

Aramark

Driver II

Boston, MA

$22/hr

... concierge resource for all guests. May have to lift guest luggage weighing up to 80 lb into the ... testing pool Must complete and pass Defensive Driving Course prior to driving a company vehicle ...

Benchmark

Director of Front Office

Chatham, MA

... pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and ... Work with concierge team on arrivals and information of VIPs and ensure that they can contact them ...

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Pool Concierge information

See Massachusetts salary details

$11

$19

$27

How much do pool concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for pool concierge in Massachusetts is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.20 per hour, depending on experience, location, and employer.

What is a pool concierge?

Pool Concierges are hospitality professionals responsible for ensuring guests have an enjoyable and seamless experience at a hotel's pool area or private club. Their duties often include setting up lounge chairs, providing towels, taking food and drink orders, answering questions about pool amenities, and assisting with guest requests. Pool Concierges may also help maintain a clean and welcoming environment, manage reservations for poolside cabanas, and coordinate special events or activities. Their goal is to enhance guest satisfaction by offering attentive and personalized service around the pool.

What are the key skills and qualifications needed to thrive as a pool concierge, and why are they important?

To thrive as a Pool Concierge, you need strong customer service skills, attention to detail, and prior hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and inventory tracking tools is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help create memorable guest experiences and manage guest requests efficiently. These skills ensure smooth pool operations, high guest satisfaction, and the maintenance of a positive and safe environment.

What are the main challenges a pool concierge faces during peak season, and how can they be managed effectively?

During peak season, a Pool Concierge often manages high guest volumes, ensuring personalized service while maintaining pool safety and cleanliness. Balancing multiple guest requests, managing poolside amenities, and coordinating with housekeeping and food & beverage teams can be demanding. Effective communication, strong organizational skills, and anticipating guest needs are essential to provide seamless service. Staying calm under pressure and being proactive in problem-solving help ensure a positive experience for all guests.

What is the difference between Pool Concierge vs Pool Attendant?

AspectPool ConciergePool Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidBasic pool safety knowledge, sometimes lifeguard certification
Work EnvironmentLuxury hotels, resorts, private clubsPublic pools, hotels, resorts
Employer & IndustryHigh-end hospitality, private clubsHospitality, recreation facilities
Job FocusGuest services, reservations, amenitiesPool safety, cleaning, maintaining pool area

While both roles involve working around pools, a Pool Concierge primarily focuses on guest services and hospitality, whereas a Pool Attendant emphasizes safety, pool maintenance, and cleanliness. The roles often overlap in hospitality settings but differ in responsibilities and required certifications.

Do pool concierges make good money?

Pool concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. On average, they make between $12 and $20 per hour, with some earning tips or bonuses for excellent service. Compensation can increase with certifications, such as lifeguard or hospitality training, and experience in customer service or pool management.

What are popular job titles related to Pool Concierge jobs in Massachusetts?

For Pool Concierge jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Pool Concierge jobs in Massachusetts look for?

The top searched job categories for Pool Concierge jobs in Massachusetts are:

What cities in Massachusetts are hiring for Pool Concierge jobs?

Cities in Massachusetts with the most Pool Concierge job openings:

Pool Concierge jobs near you
Infographic showing various Pool Concierge job openings in Massachusetts as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,285 per year, or $19.4 per hour.

Spa Concierge

Benchmark

Chatham, MA • On-site

$20/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod's most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn's private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn's restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.
#PGH-CBI

What you will have an opportunity to do:

The Spa Concierge/Reservationist is responsible for but not limited to:

  • Answering incoming calls and scheduling appointments
  • Welcoming guests to the Spa and checking them in
  • Touring guest through the Spa and sharing information about our amenities
  • Completing the guest check out transaction once their treatment is complete

The ideal candidate will have an outgoing personality, the willingness to learn and the ability to multi-task.  Our mission at The Spa at Chatham Bars Inn is to provide personalized and friendly service, as well as a memorable experience for our guests. This team member will play a key role in making each guest's day at the Spa enjoyable and serene. We are dedicated to delivering the ultimate tranquil escape to every guest.

What are we looking for?

  • Someone with or the ability to obtain a CPR and First Aide certification preferred
  • Someone with an engaging and welcoming personality
  • Someone with a strong attention to detail
  • Someone who can work under pressure in a fast-paced environment
  • Someone with a passion for creating an exceptional experience for all guests
  • Someone with excellent communication skills
  • Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
  • Someone with a flexible schedule that allows them to work weekends and holidays

Compensation:

$20.00 / hr

-

$20.00 / hr

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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