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Pool Concierge Jobs in Massachusetts (NOW HIRING)

Greathorse

Concierge

Hampden, MA · On-site

$15.75 - $20.25/hr

Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool ... The Concierge is responsible for answering club phone calls, concierge emails and texts, securing ...

Greathorse

Concierge

Hampden, MA · On-site

$18 - $20/hr

Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool ... The Concierge is responsible for answering club phone calls, concierge emails and texts, securing ...

AccorHotel

Guerlain Spa Concierge

Boston, MA · On-site

$26.88/hr

The Guerlain Spa Concierge is responsible for greeting and welcoming guests to the Spa. Ensuring ... Provide guest escorts to changing rooms, relaxation area and swimming pool. * Complete all opening ...

RAFFLES

Guerlain Spa Concierge

Boston, MA

The Guerlain Spa Concierge is responsible for greeting and welcoming guests to the Spa. Ensuring ... Provide guest escorts to changing rooms, relaxation area and swimming pool. * Complete all opening ...

AccorHotel

Guerlain Spa Concierge

Boston, MA

$26.88/hr

The Guerlain Spa Concierge is responsible for greeting and welcoming guests to the Spa. Ensuring ... Provide guest escorts to changing rooms, relaxation area and swimming pool. * Complete all opening ...

Benchmark

Concierge (Full Time Extended Seasonal)

Chatham, MA · On-site

$16.75 - $21.75/hr

... pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and ... The position of Concierge includes but is not limited to ensuring that the needs and requests of ...

Benchmark

Spa Concierge

Chatham, MA · On-site

$20/hr

... pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and ... The Spa Concierge/Reservationist is responsible for but not limited to: * Answering incoming calls ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Samuels & Associates

Service Technician II

Boston, MA · On-site

Communicate status of work order to the Concierge and management office when follow up isrequired ... diverse candidate pool. We are committed to building a team that represents a variety of ...

Royal Plaza, Inc.

Front Desk Agent

Waltham, MA · On-site

$15.25 - $19.50/hr

... pool and fitness rooms are, and hotel restaurant locations, and anything else you think they may want to know. Assign guest rooms to meet their requests if possible. Serve as a Concierge and help ...

Solomon Page

Travel Oncology Float Pool RN

Boston, MA · On-site

$2.2K - $3.1K/wk

Upon commencement of your employment, Solomon Page offers automatic enrollment into ReviveHealth, which offers concierge, membership-based access to virtual primary care, urgent care, mental health ...

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All JobsPool Concierge JobsPool Concierge Jobs in Massachusetts

Pool Concierge information

See Massachusetts salary details

$11

$19

$27

How much do pool concierge jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for pool concierge in Massachusetts is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.20 per hour, depending on experience, location, and employer.

What is a pool concierge?

Pool Concierges are hospitality professionals responsible for ensuring guests have an enjoyable and seamless experience at a hotel's pool area or private club. Their duties often include setting up lounge chairs, providing towels, taking food and drink orders, answering questions about pool amenities, and assisting with guest requests. Pool Concierges may also help maintain a clean and welcoming environment, manage reservations for poolside cabanas, and coordinate special events or activities. Their goal is to enhance guest satisfaction by offering attentive and personalized service around the pool.

What are the key skills and qualifications needed to thrive as a pool concierge, and why are they important?

To thrive as a Pool Concierge, you need strong customer service skills, attention to detail, and prior hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and inventory tracking tools is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help create memorable guest experiences and manage guest requests efficiently. These skills ensure smooth pool operations, high guest satisfaction, and the maintenance of a positive and safe environment.

What are the main challenges a pool concierge faces during peak season, and how can they be managed effectively?

During peak season, a Pool Concierge often manages high guest volumes, ensuring personalized service while maintaining pool safety and cleanliness. Balancing multiple guest requests, managing poolside amenities, and coordinating with housekeeping and food & beverage teams can be demanding. Effective communication, strong organizational skills, and anticipating guest needs are essential to provide seamless service. Staying calm under pressure and being proactive in problem-solving help ensure a positive experience for all guests.

What is the difference between Pool Concierge vs Pool Attendant?

AspectPool ConciergePool Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidBasic pool safety knowledge, sometimes lifeguard certification
Work EnvironmentLuxury hotels, resorts, private clubsPublic pools, hotels, resorts
Employer & IndustryHigh-end hospitality, private clubsHospitality, recreation facilities
Job FocusGuest services, reservations, amenitiesPool safety, cleaning, maintaining pool area

While both roles involve working around pools, a Pool Concierge primarily focuses on guest services and hospitality, whereas a Pool Attendant emphasizes safety, pool maintenance, and cleanliness. The roles often overlap in hospitality settings but differ in responsibilities and required certifications.

Do pool concierges make good money?

Pool concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. On average, they make between $12 and $20 per hour, with some earning tips or bonuses for excellent service. Compensation can increase with certifications, such as lifeguard or hospitality training, and experience in customer service or pool management.

What are popular job titles related to Pool Concierge jobs in Massachusetts?

For Pool Concierge jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Pool Concierge jobs in Massachusetts look for?

The top searched job categories for Pool Concierge jobs in Massachusetts are:

What cities in Massachusetts are hiring for Pool Concierge jobs?

Cities in Massachusetts with the most Pool Concierge job openings:

Pool Concierge jobs near you
Infographic showing various Pool Concierge job openings in Massachusetts as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 29% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,285 per year, or $19.4 per hour.

Concierge

Greathorse

Hampden, MA • On-site

$15.75 - $20.25/hr

Part-time

Posted 21 days ago

Job description


GreatHorse History

We love the game of golf, but since we don't love the attitude encountered at most clubs, we decided to build GreatHorse around the idea of like-minded members enjoying a lifestyle club without the stuffiness of traditional clubs. GreatHorse is a private club in Hampden, Massachusetts, where everyone will feel completely at home in our opulent mountain retreat. Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool, private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It's different at GreatHorse.

The Story Behind the Name

As one of the most sought-after breeders in the nation, the Antonacci family has been synonymous with racing greatness and integrity for over 50 years. Their involvement as owners and breeders in five Hambletonian Champions with some of the greatest racehorses the sport has ever laid eyes upon makes them well-known on harness racing's biggest stages. To reflect this proud history, they selected GreatHorse, English for "Gran Cavallo," the title of Leonardo Da Vinci's magnificent horse statue.

Position Summary: The Concierge is responsible for answering club phone calls, concierge emails and texts, securing dining and amenity reservations, assisting with administrative tasks, and most importantly, being the first face members and guests see upon entering the club. The schedule for this position is Tuesday-Thursday until 9 pm, Friday- Saturday until 10 pm, and Sunday until 9 pm. This position is part-time with the opportunity of going full-time in the future.

The Role:
Must be available to work weekends, evenings, and holidays.
Must be able to work well with a team and independently.
Must be a self-motivator who can prioritize tasks independently.
Ability to multitask in a high-paced environment.
Strong communication skills.
Professional written communication and proper phone etiquette.

Other Job Responsibilities
Develop a strong knowledge of the club's amenities and membership.
Stay current with club services and offerings.
Provide office support to management.
Maintain a professional manner, emphasizing hospitality for both members & guests.
Meet and exceed members' expectations and provide solutions to requests.

Qualifications
Previous work experience is required.
Experience in customer service preferred.
Proficient with Microsoft Office and Google programs.

GH1


GreatHorse, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.

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