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Police Support Specialist Jobs (NOW HIRING)

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POSITION SUMMARY Performs duties to support and maintain server hardware with Windows Server ... The St. Louis Metropolitan Police Department is an Equal Opportunity Employer. The does not ...

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$16 - $20.50/hr

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Police Support Specialist information

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$45

How much do police support specialist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for police support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a police support specialist?

Police Support Specialists are civilian employees who provide administrative and technical assistance to law enforcement agencies. They handle tasks such as data entry, report processing, records management, and customer service at police stations. By managing non-emergency duties, they free up sworn officers to focus on patrol and investigative work. Police Support Specialists play an essential role in maintaining efficient police operations and ensuring smooth communication between the public and police personnel.

What are the key skills and qualifications needed to thrive as a police support specialist?

Police Support Specialists typically need strong organizational skills, attention to detail, and a background in criminal justice or administrative support. Familiarity with law enforcement databases, records management systems, and proficiency in office software like Microsoft Office are commonly required. Excellent communication, discretion, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring accurate record-keeping, supporting police operations, and maintaining confidentiality in a high-stakes environment.

What are some typical challenges faced by police support specialists, and how can new hires prepare for them?

Police Support Specialists often handle a high volume of sensitive information, requiring strong attention to detail and the ability to remain calm under pressure. Common challenges include managing confidential records, responding to urgent requests from officers, and adapting to continually changing procedures and technologies. New hires can prepare by developing strong organizational skills, learning relevant software systems, and familiarizing themselves with protocols for data privacy. Regular communication with law enforcement personnel and ongoing training are also key to thriving in this role.

What is the difference between Police Support Specialist vs Police Dispatcher?

AspectPolice Support SpecialistPolice Dispatcher
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in communication or law enforcement supportHigh school diploma or equivalent; certification in emergency dispatching often preferred
Work EnvironmentOffice setting, police stations, or administrative officesDispatch centers, emergency call rooms, police stations
Employer & Industry UsageLaw enforcement agencies, security firmsPolice departments, emergency response agencies
Common Search & Comparison IntentUnderstanding support roles in law enforcementEmergency communication and dispatching duties

The Police Support Specialist and Police Dispatcher roles both serve vital functions within law enforcement agencies. While the Police Support Specialist primarily handles administrative and support tasks, the Police Dispatcher focuses on emergency call handling and dispatching officers. Both positions require similar credentials and work environments, but their core responsibilities differ, with dispatchers directly managing emergency communications and support specialists providing administrative assistance.

More about Police Support Specialist jobs

What cities are hiring for Police Support Specialist jobs?

Cities with the most Police Support Specialist job openings:

What states have the most Police Support Specialist jobs?

States with the most job openings for Police Support Specialist jobs include:

Infographic showing various Police Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Technical Support Specialist

St. Louis Metropolitan Police Department

Saint Louis, MO • On-site

$59K - $93K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

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Job description

POSITION SUMMARY


Performs duties to support and maintain server hardware with Windows Server technology in a 24/7 environment. Ensures the integrity of data, backups, and performs system recovery. Assess and identify appropriate solutions to improve current environment. Responds to performance and support needs from IT Help Desk or users/ agencies


FUNCTIONS OF THE JOB


Essential Functions


● Assign user rights, creates, and maintains user profiles in Window-based environment. Works with support staff to configure devices including PC’s and printers.


● Performs system maintenance, patching, and upgrades related to enterprise system applications and servers


● Assists with network performance and network connectivity issues.


● Assists with Windows based server hardware.


● Works with telecommunications staff and contractors to insure proper connectivity and installation of wiring.


● Maintains documentation related to network and wiring paths.



QUALIFICATION REQUIREMENTS


• Possession of a valid Missouri driver’s license.


• Willing to work after-hours, weekends and holidays as needed.


Education:


• Associate degree or higher in Information Systems, Information Technology, or Networking.


Experience:


• Two year’s hands on experience in Microsoft Windows environment.


Skills and Abilities:


• Knowledge and understanding of networking and internet protocols


• Knowledge of printer servers and network printers


• Knowledge Windows file and folder permissions


• Knowledge of imagining and deploying Windows via Sysprep.


• Knowledge of Microsoft 365 email and security suite


• Knowledge of Windows operating systems


• Must have great communication skills


• Ability to work efficiently individually or in a team environment


Working Environment:


● Normal office environment with attending outside functions when required.

Machines, Tools, Equipment and Work Aids:


● Personal Computer

● Telephone

● Cell Phone

● Copier/Fax Machine

● Vehicle

PHYSICAL/VISUAL ACTIVITIES OR DEMANDS


While performing the duties of this job, the employee is regularly required to sit, reach, grasp, talk, and hear.


This position requires clarity of vision at 20 inches or less and the ability to bring objects into sharp focus, while reading from a computer screen.


The job has light physical demand (primarily sedentary) requiring the employee to exert negligible force frequently to lift, carry, push, pull or otherwise move objects in the normal course of routine office activities.


The St. Louis Metropolitan Police Department is an Equal Opportunity Employer.


The job description does not necessarily contain all of the actual or essential duties of this position. All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.


"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.


Company Description

Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation’s finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service.

Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions.