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Poker Support Jobs (NOW HIRING)

Leads and supports Poker team in order to create legendary customer service. * Ensures Poker staff has the training, tools and mindset to enable them in their positions as service professionals.

... the support you need to expand your possibilities. Initial placement within the salary range is ... Experience in conducting poker game. * Safeguards the assets of the company. * Conduct the poker ...

Senior Data Analyst - Poker

Austin, TX · On-site

$85K - $107K/yr

Zynga Poker is seeking a Senior Data Analyst to help drive decisions that impact millions of ... Support the economy team in tuning the different features in the game to optimize for long term ...

... the support you need to expand your possibilities. Initial placement within the salary range is ... Experience in conducting poker game. * Safeguards the assets of the company. * Conduct the poker ...

... the support you need to expand your possibilities. Initial placement within the salary range is ... Conduct the poker game. * Responsible for the accuracy of the table bank and the pot. * Adhere to ...

... the support you need to expand your possibilities. Initial placement within the salary range is ... Conduct the poker game. * Responsible for the accuracy of the table bank and the pot. * Adhere to ...

... the support you need to expand your possibilities. Initial placement within the salary range is ... Conduct the poker game. * Responsible for the accuracy of the table bank and the pot. * Adhere to ...

... the support you need to expand your possibilities. Initial placement within the salary range is ... Conduct the poker game. * Responsible for the accuracy of the table bank and the pot. * Adhere to ...

Provide ongoing advice, support and direction to subordinates; manage work operations and prepare ... Proactively manage and direct the performance of the poker room employees in assigned areas ...

... the support you need to expand your possibilities. Initial placement within the salary range is ... Conduct the poker game. * Responsible for the accuracy of the table bank and the pot. * Adhere to ...

Mechanically deals poker in a proficient manner. Engagement Expectations: We believe that team ... Responsible for practicing, supporting, and promoting Rivers Core Values at all times * Practice ...

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Poker Support information

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$5

$13

$16

How much do poker support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for poker support in the United States is $13.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $15.14 per hour, depending on experience, location, and employer.

What is a poker support?

Poker Support jobs involve assisting online poker players with account issues, technical problems, game rules, and payment inquiries. These professionals provide customer service through chat, email, or phone, ensuring players have a smooth and enjoyable gaming experience. They may also help resolve disputes, verify accounts, and explain promotions or bonuses. Strong communication skills and knowledge of poker games are essential for this role.

What are the key skills and qualifications needed to thrive as a poker support specialist, and why are they important?

To excel as a Poker Support Specialist, you need strong customer service skills, deep knowledge of poker rules and terminology, and experience with online gaming platforms. Familiarity with customer support software, live chat systems, and ticketing tools like Zendesk is typically required. Outstanding communication, problem-solving ability, and patience help you effectively resolve player inquiries and de-escalate challenging situations. These skills ensure prompt, accurate assistance and maintain player trust and satisfaction in a competitive gaming environment.

What are the most common challenges faced by poker support representatives, and how can these be addressed?

Poker Support representatives often encounter challenges such as resolving disputes between players, managing technical issues related to game software, and ensuring compliance with responsible gaming policies. Addressing these requires strong communication skills, an understanding of poker rules and platform features, and a calm, solution-oriented approach. Training on conflict resolution and regular updates on platform changes help representatives stay effective, while close collaboration with technical teams ensures prompt issue resolution.

What is the difference between Poker Support vs Poker Dealer?

AspectPoker SupportPoker Dealer
CredentialsCustomer service skills, basic knowledge of poker rulesDealer certification, dealing skills, knowledge of casino procedures
Work EnvironmentCustomer service areas, online platforms, casino floorsCasino tables, live gaming environments
Employer & IndustryCasinos, online poker sites, gaming eventsCasinos, gaming venues, tournaments
Common Search & ComparisonCustomer support roles in pokerLive poker dealing roles

While Poker Support focuses on assisting players with account issues, game rules, and technical problems, Poker Dealers are responsible for dealing cards, managing gameplay, and ensuring fair play at casino tables. Both roles are essential in the poker industry but differ in skills, environment, and responsibilities.

What cities are hiring for Poker Support jobs?

Cities with the most Poker Support job openings:

What states have the most Poker Support jobs?

States with the most job openings for Poker Support jobs include:

What are popular job titles related to Poker Support jobs?

For Poker Support jobs, the most frequently searched job titles are:

Infographic showing various Poker Support job openings in the United States as of September 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $27,959 per year, or $13.4 per hour.

Poker Floorperson

Milwaukee, WI • On-site

Potawatomi Casino Hotel
Amusement, Gambling, and Recreation • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

54th of 164 rated casinos


Job description

Pay based on experience | Requires flexibility to work various shifts
If you have at least one year of experience dealing Poker or Table Games, take the next exciting step in your career by joining our Poker department as a Poker Floorperson. You'll have the opportunity to grow your leadership skills while managing a team of skilled dealers and ensuring every guest enjoys an exceptional, seamless gaming experience. In this role, you'll be supporting daily operations, maintaining game integrity, and delivering the high level of service that keeps our poker room energized and our guests coming back for more!
Below are some of the responsibilities as a Potawatomi Casino Hotel Poker Floorperson:
  1. Support Poker department management in daily table operations.
  2. Monitor tables, guests, and dealers.
  3. Supervise team members, as well as hiring, training, scheduling, performance reviews, and conflict resolution.
  4. Verify bankroll accuracy between shifts and assist with shift change counts.
  5. Ensure games run smoothly.
  6. Track guests length of play and average bet.
  7. Report unusual or suspicious activity to the Poker Manager.
  8. Handle Poker room administrative and accounting tasks.
  9. Foster positive guest relationships.
  10. Stay informed on gaming laws and company policies.
  11. Ensure full compliance with internal controls, policies, procedures, and regulations.
  12. Perform other duties as assigned.

What you will love about us:
  • Flexible work schedule
  • Paid time off
  • Medical, dental, vision, and life insurance
  • 401(k) retirement plan with company match
  • Free onsite health clinic
  • Shift premiums
  • Team Member referral bonus program
  • Affordable breakfast, lunch, and dinner meal options in our employee dining room
  • Discounted dry cleaning services
  • Discounted bus pass
  • Free off-street parking
  • Free or discounted tickets to area attractions, festivals, and events
  • Paid training and advancement opportunities
  • Team member appreciation events
  • And more!

What you need:
  1. A high school diploma or equivalent
  2. 1 year of experience dealing Poker or Table Games

Even better if you have the following:
  1. Poker Tournament Director Association (TDA) certification

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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