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Pointclickcare Jobs in Iowa (NOW HIRING)

The Madison

MDS / Care Plan Coordinator

Fort Madison, IA · On-site

$52 - $72/hr

Familiarity with PointClickCare (PCC) or similar EHR/MDS software a plus * Strong organizational skills and comfort managing regulatory deadlines * A collaborative, resident‑first mindset Contact ...

New

Caring Acres Nursing and Rehab Center

AR Resource

Anita, IA

$19.50 - $26/hr

Experience with PointClickCare (PCC) * Experience with Inovalon or similar claims management and clearinghouse platforms * Strong Microsoft Excel skills * Knowledge of Iowa Medicaid and managed-care ...

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How much do pointclickcare jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pointclickcare in Iowa is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.78 and $28.00 per hour, depending on experience, location, and employer.

What is a PointClickCare?

A PointClickCare job typically refers to roles related to the use and management of PointClickCare, a cloud-based healthcare software platform commonly used in long-term care and senior living facilities. Positions may include software administrators, implementation specialists, support analysts, or healthcare professionals trained on the system. These jobs involve tasks such as managing electronic health records (EHR), optimizing workflow efficiencies, and ensuring compliance with healthcare regulations. Many roles require familiarity with the platform and experience in healthcare IT or patient care.

What are common challenges faced by PointClickCare administrators, and how can they be addressed?

PointClickCare Administrators often encounter challenges such as navigating frequent software updates, troubleshooting user access issues, and ensuring data accuracy across multiple care teams. Staying current with platform updates and participating in ongoing training can help address these challenges. Administrators also collaborate with clinical and IT staff to provide support and streamline workflows, requiring strong organizational and communication skills. By addressing these challenges proactively, professionals in this role can enhance user satisfaction and ensure the system supports high-quality patient care.

What are the key skills and qualifications needed to thrive in the PointClickCare position, and why are they important?

To excel in a PointClickCare Specialist or Administrator role, you need expertise in healthcare data management, EHR systems, and a solid understanding of long-term care workflows, typically backed by healthcare IT or clinical experience. Familiarity with the PointClickCare platform, industry compliance standards, and certifications in healthcare information management are highly valuable. Strong analytical thinking, problem-solving abilities, and excellent communication skills help professionals succeed in this position. These competencies ensure smooth implementation and upkeep of PointClickCare solutions, optimizing patient care and regulatory compliance for healthcare organizations.

Does PointClickCare offer remote positions?

PointClickCare offers remote positions in various roles, especially in customer support, sales, and software development. These roles often require proficiency with digital communication tools and may involve flexible schedules. Availability of remote work can depend on the specific job and location requirements.

Is PointClickCare a good place to work?

PointClickCare offers roles in healthcare technology with a focus on software solutions for long-term care. Employees often cite a collaborative environment, opportunities for professional growth, and the use of industry-standard tools. As with any company, experiences can vary based on role and location.

What are the most commonly searched types of Pointclickcare jobs in Iowa?

The most popular types of Pointclickcare jobs in Iowa are:

What are popular job titles related to Pointclickcare jobs in Iowa?

For Pointclickcare jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Pointclickcare jobs in Iowa look for?

The top searched job categories for Pointclickcare jobs in Iowa are:

What cities in Iowa are hiring for Pointclickcare jobs?

Cities in Iowa with the most Pointclickcare job openings:

Pointclickcare jobs near you
Infographic showing various Pointclickcare job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,855 per year, or $24 per hour.

Clinical Systems Trainer - PointClickCare (PCC)

LCS

Des Moines, IA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 21 days ago

Job description


The Clinical Systems Trainer is responsible for training, implementation support, adoption, and optimization of PointClickCare (PCC) and other clinical technology solutions across a multi-site senior living and healthcare environment. This role partners with clinical, operational, and technology leaders to support successful system implementations, workflow alignment, user adoption, regulatory compliance, and ongoing performance improvement. The Clinical Systems Trainer serves as a subject matter expert, educator, and change champion to help communities maximize the value of clinical systems and support high-quality resident care delivery.
This position reports to the Director, Clinical Systems.
Experience is Everything.
At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.
What You'll Do:
  • Develop and deliver engaging in-person and virtual training sessions on PointClickCare for clinical staff, including onboarding, refresher education, role-based training, new feature rollouts, and go-live readiness.
  • Tailor training plans and materials to address the unique needs of communities, departments, clinical disciplines, and user roles.
  • Lead or support portions of PointClickCare implementations, new community conversions, module deployments, and workflow changes.
  • Coordinate training logistics, readiness activities, go-live support, and post-go-live stabilization in partnership with clinical, operational, and IT stakeholders.
  • Create, maintain, and continuously improve training resources, quick reference guides, job aids, FAQs, and knowledge base content to support user proficiency in PCC.
  • Ensure training resources remain current with system enhancements, configuration changes, regulatory expectations, and approved clinical workflows.
  • Serve as a PointClickCare subject matter expert and resource for clinical and operational teams, helping users understand proper system use and workflow expectations.
  • Gather feedback from community staff and leaders regarding system usability, training effectiveness, workflow barriers, and adoption challenges.
  • Monitor system utilization, adoption trends, support themes, and training feedback to identify opportunities for additional education, workflow improvement, or system optimization.
  • Partner with clinical leadership to help ensure PCC workflows support regulatory requirements, documentation standards, survey readiness, and organizational policies.
  • Support organizational change management efforts by promoting adoption of new workflows, technology enhancements, system best practices, and standardized processes.
  • Collaborate with cross-functional teams to support integrations, process improvements, vendor communications, and clinical technology initiatives involving PCC or related systems.
  • Participate in development of community readiness plans, implementation lessons learned, and ongoing clinical systems education programs.

What We're Looking For:
  • Bachelor's degree in healthcare, nursing, health information technology, education, clinical informatics, or a related field, or equivalent experience required.
  • Minimum of 4 to 6 years of related experience in clinical systems training, healthcare technology, EHR implementation, nursing operations, senior living, long-term care, or a related healthcare technology role required.
  • Experience developing and delivering training to diverse audiences in virtual and in-person formats required.
  • Strong communication, facilitation, and presentation skills with the ability to engage clinical, operational, and technical audiences required.
  • Problem-solving skills with the ability to assess system-related questions, identify root causes, and determine whether the issue is related to training, workflow, configuration, or technical support required.
  • Organizational skills with strong attention to detail and the ability to manage multiple priorities, communities, and initiatives simultaneously required.
  • Familiarity with healthcare regulatory standards, documentation expectations, privacy requirements, and compliance considerations required.
  • Hands-on experience with PointClickCare, including clinical workflows or modules, preferred.
  • Experience supporting PointClickCare implementations, conversions, module rollouts, or go-live events preferred.
  • Experience in senior living, assisted living, memory care, skilled nursing, home health, or long-term care preferred.
  • Clinical license or background, such as LPN, RN, or comparable clinical operations experience, preferred.
  • Experience with adult learning principles, instructional design, eLearning development, or learning management systems preferred.
  • Experience using Microsoft 365 tools, Teams, SharePoint, reporting tools, or knowledge management platforms preferred.
  • Experience supporting workflow standardization, change management, process improvement, or adoption initiatives preferred.

Why Join Us?
  • Industry Leader.
  • Inclusive & collaborative culture.
  • Top Workplace USA.
  • Top Workplace Iowa.
  • Charity and community involvement.
  • Outstanding advancement opportunities.
  • Ongoing career development.

Benefits
Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave.
Our Commitment
LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com
Additional Information
Travel frequency: 51-75%
Travel may include community implementations, go-live support, onsite training, leadership engagement, and post-implementation stabilization activities.
Estimated Salary: $85,000 - $106,000
The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.
A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.
LCS IS AN EQUAL OPPORTUNITY EMPLOYER.

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