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Point Caller Jobs (NOW HIRING)

Stokes County

PUBLIC SAFETY TELECOMMUNICATOR

Danbury, NC · On-site

$19.34 - $31/hr

Utilizes PSAP (Public Safety Answering Point) infrastructure to include Phase II information to verify caller information on E911 calls. Questions callers to determine location and seriousness of ...

Ozaukee County

Dispatcher

Port Washington, WI · On-site

$25.91 - $33.10/hr

First point of contact for people in need of assistance. Multi-tasks phone calls and radio transmissions simultaneously in order to send the appropriate assistance to the caller in an appropriate ...

Larkin Community Hospital

Switchboard Operator - PD

Miami, FL · On-site

$14.25 - $18.25/hr

The operator serves as the first point of contact for callers, providing courteous and professional ... Bilingual abilities to assist a diverse caller base. Responsibilities: * Answer and route incoming ...

Farah & Farah

Intake Operator

Jacksonville, FL · On-site

$16.50 - $22/hr

As an Intake Operator at Farah and Farah, you will be the first point of contact for all incoming ... Caller Interaction: Answer incoming calls, emails, and online inquiries from potential clients ...

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How much do point caller jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for point caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Point Caller, and why are they important?

To thrive as a Point Caller, you typically need strong attention to detail, quick mathematical skills, and a good understanding of the specific rules and terminology used in the environment, such as auctions or bingo halls. Familiarity with PA systems, microphone use, and sometimes specific caller training or certification may be required. Clear communication, confidence, and the ability to maintain audience engagement are standout soft skills in this role. These skills are crucial to ensure accuracy, keep events running smoothly, and maintain participant enthusiasm and trust.

What is a Point Caller?

A Point Caller is a crucial role in cheerleading and marching band performances, responsible for calling out cues or counts to help coordinate the team's movements and ensure precise timing. Point Callers help maintain synchronization and enthusiasm, keeping everyone on track during routines. Their clear and confident vocal cues are essential, especially during complex formations or transitions, so the group can perform seamlessly. Usually, Point Callers have strong leadership skills and a good sense of rhythm.

How can I make 2000 a week working from home?

A Point Caller can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, familiarity with call center software, and consistent performance. Income depends on the company, commission structures, and the number of calls handled daily, so setting realistic expectations and improving relevant skills can help increase earnings.

What jobs pay 4000 a week without a degree?

Point callers, often in sales or telecommunication roles, can earn around $4,000 weekly through commissions and bonuses, especially in high-volume or high-value industries. These positions typically require strong communication skills, experience, and sometimes sales certifications, but do not always require a college degree.

What is the difference between Point Caller vs Call Center Agent?

AspectPoint CallerCall Center Agent
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentTypically office-based, focused on outbound callsOffice or remote, handling inbound and outbound calls
Employer & Industry UsageUsed in sales, collections, or technical support within various industriesCommon in customer service, sales, and support centers across industries
Search & Comparison IntentOften compared for outbound calling rolesCompared for inbound/outbound customer service roles

Point Callers primarily focus on outbound calls, such as sales or collections, requiring specific communication skills. Call Center Agents handle both inbound and outbound calls, providing customer support or sales services. While both roles involve communication skills and similar credentials, Point Callers are more specialized in outbound calling campaigns, whereas Call Center Agents have a broader scope of responsibilities.

Is paid chatting a legitimate job?

Point calling jobs that involve paid chatting are often associated with customer service, sales, or social interaction roles that require communication skills. However, some paid chatting opportunities can be scams or involve illegitimate activities, so it is important to verify the employer's credibility and avoid jobs that require upfront payments or seem suspicious.

What are point callers?

Point callers are employees responsible for recording and verifying points or scores during events, competitions, or sales processes. They often use specific tools or software to ensure accurate tracking and may work in environments requiring attention to detail and quick data entry.

What are the main challenges faced by Point Callers working in fast-paced environments, and how can they effectively manage these challenges?

Point Callers, especially in settings such as auctions or transportation hubs, often face the challenge of maintaining accuracy and clear communication under pressure. Rapid decision-making, attention to detail, and the ability to stay calm during high-volume periods are essential. Effective Point Callers typically manage these challenges by staying organized, practicing active listening, and developing strong working relationships with their team to ensure smooth coordination. Continuous training and familiarization with protocols also help mitigate errors and enhance performance.
What are the most commonly searched types of Point Caller jobs? The most popular types of Point Caller jobs are:
What job categories do people searching Point Caller jobs look for? The top searched job categories for Point Caller jobs are:
Point Caller jobs near you
Disability Rights Information Specialist

Disability Rights Information Specialist

Massachusetts Office On Disability

Boston, MA • On-site

$65K - $94K/yr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Description - External
Functional Title: Disability Rights Information Specialist
Pay Title: Program Coordinator I (NAGE BU6)
Agency: Massachusetts Office on Disability (MOD)
Annual Salary: $65,578.50 - $94,378.44*
Hours: Full-time - 37.5 hours
Schedule: Hybrid - office 2 days and remote 3 days per week
Location: One Ashburton Place, Boston
Note: First review of applications will occur on 6/15/26.
*Under Massachusetts' new wage transparency law, all job postings must include the full salary range
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
What is the Massachusetts Office on Disability?
The Massachusetts Office on Disability (MOD) is a small state agency that provides information, guidance, and training on disability-related civil rights and architectural access .
The Disability Rights Unit (DRU) is a small team within MOD that responds to inquiries from the public about disability rights and obligations. We help people understand disability rights and obligations, how regulations apply to the specifics of their situation, and practical steps they can take to assert rights and comply with the law.
Job Overview
The Disability Rights Information Specialist will work within DRU primarily answering a high volume of inquiries from the public. Inquiries may cover matters related to reasonable accommodation in housing, employment, and other situations; equal access and barrier removal ; how to comply with disability rights laws ; and more. These are typically handled over the phone in 1-2 conversations, with email follow-ups.
Job duties and responsibilities
1) Respond to disability rights inquiries that may come from people with disabilities , employers, landlords, advocates, business owners, ADA Coordinators, and local government officials , etc.
a) Gather facts about the caller's situation, including evaluating and analyzing information they provide; assist the caller in identifying what type of issue they have (e.g. disability rights, tenant rights, consumer rights, customer service, looking for services); and help the caller define their goals and priorities.
b) Use plain language to explain what disability rights laws say and how they apply to the specifics of the situation.
c) Perform research, as needed. This might be legal research into official guidance, wording of the law, or case law, or research to clarify information about the caller's situation, or to point them in a sensible direction.
d) Guide callers on productive options for addressing their issue(s), including what they are legally required to do; identify best practices and practical approaches; point callers to organizations that provide the assistance they need; highlight key considerations in choosing how to proceed; and set realistic expectations.
e) Assist callers in wording a reasonable accommodation request, verbally or in writing, as appropriate.
2) Communicate and maintain clear boundaries and neutrality. MOD is not an enforcement agency, and we do not investigate complaints or report complaints elsewhere . MOD cannot intervene in disputes, advocate on behalf of callers , or provide ongoing support. We give legal information and guidance; we do not give legal advice or provide representation.
3) Maintain accurate records, provide information for reports and follow policies, including public records, protection of private information, and record retention.
4) Identify systemic issues and disability rights questions that MOD could address.
5) Undertake individual or team projects, such as:
a) Writing/ reviewing new guidance and training materials for the public.
b) Participating in outreach activities and events.
c) Writing or updating internal reference materials.
What we are looking for
Essential requirements:
  • Ability to gather information by speaking with people, examining records, and reviewing documents.
  • Strong critical analysis skills and experience. P roven p roblem- solving skills and experience, such as resolving demanding customer service issues and complaints.

  • Demonstrated ability to communicate complex and nuanced information both orally and in writing, using digestible language, and adjusting your communication depending on the individual's needs

  • Resilience for handling difficult conversations. Ability to think on your feet and direct a conversation productively and respectfully.

  • Strong research skills to find and evaluate the information needed to understand a caller's situation.

  • Reliability and cautious independence. Excellent judgement for when to consult or ask questions to ensure that inappropriate guidance is not given out.

  • Intellectual curiosity and ability to quickly learn a lot of new information.

  • Ability to establish and maintain effective working relationships, especially as part of a small team.

  • Knowledge and proficiency using computers, particularly Microsoft Word, Outlook, PowerPoint and Excel; virtual platforms such as Zoom/Microsoft Teams; and information data management systems.

  • Skill writing concisely using plain language.

  • Ability to travel within Massachusetts for events (possibly 1-2 days per year).

Valued Experience/Skills:
• Ability to put yourself in the shoes of people on both sides of a situation and imagine their experience and concerns.
• Ability to maintain neutrality and to diplomatically give someone the benefit of a different perspective. You are accurate and wary of misinterpretations and assumptions.
• Knowledge of disability rights laws, including complaint and enforcement procedures.
• Fluency in ASL and/or other languages commonly spoken in Massachusetts.
How to apply
To be considered for interview, your application must include all of the following:
1. A cover letter addressed to the Disability Rights Unit, explaining your interest in the position and why you are well suited for it
2. A resume detailing how your experience meets the essential requirements of the job and any valued experience/skills.
3. Your responses to our example scenario exercise . Please download the file and attach your edited version with your responses. Do not request edit access.
Interview Process
There will be 2 rounds of interviews.
1. A virtual interview with a few members of MOD's team
2. A second-round interview, which may be in person so that applicants can complete a case scenario in the office to judge your analysis and problem-solving skills.
Benefits
Employee benefits include health insurance (75% employer paid), 10 vacation days (for new hires), 3 personal days, 12 holidays, and a generous pension plan with the ability to invest in a deferred compensation program
Diversity and Reasonable Accommodations
The Commonwealth is an Equal Opportunity and Affirmative Action employer. We encourage minorities, veterans, and people with disabilities to apply.
If you need a reasonable accommodation to participate in the application process, please contact Meighan McCrea, Meighan.McCrea@mass.gov , 617-979-7324. (Please do not contact Meighan with general questions about the position.)
Multilingual candidates are encouraged to apply.
Executive Order No. 627: Instituting Skills-Based Hiring Practices | Mass.gov
An executive order instituting skills-based hiring practices for the state's workforce. Through this Executive Order, for the vast majority of job postings, the administration will focus primarily on applicants' skills, knowledge, and abilities rather than educational credentials.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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