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Point Caller Jobs (NOW HIRING)

Black Point Inn

Night Auditor

Scarborough, ME · On-site

$18 - $21/hr

Black Point Inn, Scarborough, ME Start Date: May 2026 Hours: Full-time (36 hours per week) or ... caller's requests, and clearly taking, dating, distributing or filing notes as needed. * Check ...

Black Point Inn

Night Auditor

Scarborough, ME

$18 - $21/hr

Black Point Inn, Scarborough, ME Start Date: May 2026 Hours: Full-time (36 hours per week) or ... caller's requests, and clearly taking, dating, distributing or filing notes as needed. * Check ...

Stokes County

PUBLIC SAFETY TELECOMMUNICATOR

Danbury, NC · On-site

$19.34 - $31/hr

Utilizes PSAP (Public Safety Answering Point) infrastructure to include Phase II information to verify caller information on E911 calls. Questions callers to determine location and seriousness of ...

Beacon Health System

Pt Serv Rep (BHS)

Granger, IN · On-site

$15.25 - $19.75/hr

Receives telephone calls, records caller information, answers questions, research problems and ... Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage ...

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Beacon Health System

Pt Serv Rep (BHS)

Granger, IN

$15.25 - $19.75/hr

Receives telephone calls, records caller information, answers questions, research problems and ... Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage ...

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How much do point caller jobs pay per hour?

As of May 31, 2026, the average hourly pay for point caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Point Caller, and why are they important?

To thrive as a Point Caller, you typically need strong attention to detail, quick mathematical skills, and a good understanding of the specific rules and terminology used in the environment, such as auctions or bingo halls. Familiarity with PA systems, microphone use, and sometimes specific caller training or certification may be required. Clear communication, confidence, and the ability to maintain audience engagement are standout soft skills in this role. These skills are crucial to ensure accuracy, keep events running smoothly, and maintain participant enthusiasm and trust.

What are the main challenges faced by Point Callers working in fast-paced environments, and how can they effectively manage these challenges?

Point Callers, especially in settings such as auctions or transportation hubs, often face the challenge of maintaining accuracy and clear communication under pressure. Rapid decision-making, attention to detail, and the ability to stay calm during high-volume periods are essential. Effective Point Callers typically manage these challenges by staying organized, practicing active listening, and developing strong working relationships with their team to ensure smooth coordination. Continuous training and familiarization with protocols also help mitigate errors and enhance performance.

What is a Point Caller?

A Point Caller is a crucial role in cheerleading and marching band performances, responsible for calling out cues or counts to help coordinate the team's movements and ensure precise timing. Point Callers help maintain synchronization and enthusiasm, keeping everyone on track during routines. Their clear and confident vocal cues are essential, especially during complex formations or transitions, so the group can perform seamlessly. Usually, Point Callers have strong leadership skills and a good sense of rhythm.

What is the difference between Point Caller vs Call Center Agent?

AspectPoint CallerCall Center Agent
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentTypically office-based, focused on outbound callsOffice or remote, handling inbound and outbound calls
Employer & Industry UsageUsed in sales, collections, or technical support within various industriesCommon in customer service, sales, and support centers across industries
Search & Comparison IntentOften compared for outbound calling rolesCompared for inbound/outbound customer service roles

Point Callers primarily focus on outbound calls, such as sales or collections, requiring specific communication skills. Call Center Agents handle both inbound and outbound calls, providing customer support or sales services. While both roles involve communication skills and similar credentials, Point Callers are more specialized in outbound calling campaigns, whereas Call Center Agents have a broader scope of responsibilities.

What are the most commonly searched types of Point Caller jobs? The most popular types of Point Caller jobs are:
What job categories do people searching Point Caller jobs look for? The top searched job categories for Point Caller jobs are:
Point Caller jobs near you
Infographic showing various Point Caller job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $43,666 per year, or $21 per hour.
Crisis Line Specialist (2nd Shift)

Crisis Line Specialist (2nd Shift)

RiverValley Behavioral Health

Owensboro, KY • On-site

$16 - $18/hr

Full-time

Posted 15 days ago

Job description

Job Summary:
The Crisis Line Specialist is responsible for providing immediate, confidential, and empathetic support to individuals experiencing emotional distress, mental health crises, or urgent life challenges. This role is vital in offering a first point of contact for individuals in need of immediate assistance, de-escalating crises, providing resource referrals, and connecting callers with appropriate mental health services.
Essential Functions:
  • Functions as the point of entry for individuals calling to request behavioral health services at RiverValley. Assists individuals in accessing services through established protocols, including the scheduling of appointments.
  • Answers incoming crisis calls promptly, providing a compassionate, non-judgmental, and empathetic response to individuals in distress.
  • Evaluates the urgency of the caller's situation by conducting risk assessments, including determining whether the caller is at risk of self-harm, suicide, or harm to others.
  • Utilizes de-escalation techniques to stabilize callers and ensure their immediate safety while maintaining a calm and supportive environment.
  • Maintains accurate and confidential records of calls, including detailed notes of the conversation and follow-up actions, in compliance with organizational policies and legal requirements.
  • Works closely with other crisis services team members, healthcare professionals, and community organizations to ensure coordinated care for individuals in crisis.
  • Participates in ongoing training related to crisis intervention, behavioral health issues, and effective communication techniques.
  • Maintains and compiles statistical and outcome data for various programs and services.
  • Adheres to all organizational policies, procedures, and legal requirements regarding confidentiality, privacy (such as HIPAA compliance), and professional conduct.
  • Fosters collaborative working relationships among members of the leadership and management teams and programs.
  • Other duties as assigned.

Education and Experience:
  • High school diploma or equivalent required. Bachelor's degree in Psychology, Social work, Sociology, or Human Services preferred.

Skills:
  • Strong verbal communication and active listening skills.
  • Ability to remain calm and composed under pressure.
  • Empathy, patience, and a non-judgemental attitude.
  • Familiarity with crisis intervention techniques and mental health first aid is a plus.

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