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Pnp Support It Jobs (NOW HIRING)

Form Energy

IT Support Technician

Weirton, WV · On-site

$21 - $28.75/hr

As an IT Support Technician, you will be the first point of contact for our Weirton, WV location and work within a broader team to support projects and IT activities across the company. This will ...

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As of Sep 10, 2026, the average hourly pay for pnp support it in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a PNP Support IT specialist?

A PNP Support IT specialist is a professional who provides technical assistance and support for the Philippine National Police (PNP) information technology systems. Their responsibilities include maintaining hardware and software, troubleshooting technical issues, and ensuring the security of digital data and communications within the organization. They play a crucial role in keeping the PNP's IT infrastructure running smoothly, supporting both administrative and operational needs. PNP Support IT specialists may also be involved in installing new technologies, training personnel, and implementing cybersecurity measures.

What are the key skills and qualifications needed to thrive as a PNP Support IT professional, and why are they important?

To thrive as a PnP Support IT professional, you need a strong understanding of hardware and software troubleshooting, network fundamentals, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional are commonly required. Excellent problem-solving, communication, and customer service skills help you effectively resolve technical issues and support end-users. These skills and qualifications ensure efficient IT operations, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges faced by PNP Support IT professionals, and how are they typically addressed?

PnP Support IT professionals often encounter challenges such as troubleshooting hardware compatibility issues, assisting users with device connectivity, and ensuring seamless integration of plug-and-play peripherals across different systems. Addressing these challenges requires strong problem-solving skills, up-to-date technical knowledge, and effective communication with end users and other IT specialists. Regular training, staying current with vendor updates, and maintaining clear documentation are common strategies that help PnP Support IT staff manage these obstacles efficiently.

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IT Support Technician

Weirton, WV • On-site

Form Energy
Clean Energy Equipment Manufacturing • 501 - 1,000 employees
Learn more about Form Energyexternal

$21 - $28.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

Are you ready to build America's energy future? Form Energy is an American manufacturing and energy technology company. We're revolutionizing energy storage with cost-effective, multi-day technology designed to keep the electric grid secure and reliable, even during extended periods of stress. By strengthening the electric system and reimagining what's possible, we're giving clean energy a whole new form!
In recent years, Form Energy has earned a number of accolades, including being named by TIME as a "Best Invention", MIT Technology Review as a "Top Climate Tech Company To Watch", and Fast Company as "One of the Next Big Things In Tech". We are making rapid progress on our mission of delivering energy storage for a better world, and our team is growing just as rapidly to meet demand. We have signed contracts with leading electric utilities across the United States and production of our iron-air batteries is underway at our first high-volume manufacturing facility in West Virginia.
Working for Form Energy is more than just a job, it's a chance to be part of something extraordinary. And now - right as we significantly scale up battery manufacturing - might be the most exciting moment in the company's history to join. We are assembling a team of highly talented and driven individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better.
Feeling energized to make a meaningful impact on the world? Then keep reading - you've come to the right place.
Role Description
The Information Technology group at Form Energy collaborates closely and supports end users across the U.S. in four locations and with a distributed workforce of onsite, hybrid, and remote employees.
As an IT Support Technician, you will be the first point of contact for our Weirton, WV location and work within a broader team to support projects and IT activities across the company. This will include day-to-day internal customer service and support for first-level issues, assisting end users with onboarding, set-up, service requests, and troubleshooting for a fleet of Windows/Mac devices and peripheral equipment. Maintaining hardware and software installation and configuration and analyzing and evaluating network connectivity-related issues. This role is onsite with a 6:00am-2:30pm shift.
What you'll do:
  • Provide tier 1 and 2 support to Form Energy employees
  • Configure, maintain and support IT hardware including user laptops, desktops and lab computers
  • Install and configure appropriate software according to specifications
  • Troubleshoot printer, AV and network issues
  • Assist with the onboarding of employees
  • Create new user accounts
  • Manage an inventory of IT assets and supplies
  • Update documented processes

What you'll bring:
  • College degree or equivalent work experience and 1+ years of IT experience
  • Outstanding customer service skills
  • Ability to multitask; a quick learner who is adaptable
  • Excellent troubleshooting skills
  • Experience supporting onsite users
  • Experience with printer support
  • IT support/helpdesk experience with Windows in an AD environment; Mac experience is a plus
  • Experience with standard business applications, such as Google Workspace, Microsoft 365, Slack, Adobe Acrobat, 1Password
Where you'll work:
This role is based at Form Factory 1 in Weirton, WV-an easy commute from the city of Pittsburgh, PA. This 550,000-square-foot facility is our hub for high-volume battery production and a leader in the new era of American energy manufacturing.
#LI-Onsite
Humanity is a cornerstone of Form Energy's culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here.
When it comes to you and your family's health, we cover 100% of medical, dental, and vision premiums for full-time employees - and 80% of healthcare premiums for dependents. This starts from day one. We also offer at least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents), and generous vacation policies to give employees time to recharge when needed.
To build America's energy future, we need everyone at the table. We are proud to be an equal opportunity employer, and encourage candidates from all backgrounds to apply to our open jobs.
If you may require reasonable accommodations to participate in our interview process, please contact accommodations@formenergy.com. Requests for accommodations will be treated with discretion.
Form Energy is committed to maintaining the privacy of our applicants. Please be aware that we will never solicit sensitive personal information such as Social Security numbers or bank account details during the recruiting or hiring process.

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