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Plumbing Service Manager Jobs in Indiana (NOW HIRING)

Mr. Rooter

Plumbing Service Technician

Valparaiso, IN · On-site

The Plumbing Service Technician is key member of our team, performing service work on plumbing ... You are self-motivated, thrive in fast moving environments, and able to manage time to effectively ...

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Plumbing Service Manager information

See Indiana salary details

$14

$29

$47

How much do plumbing service manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for plumbing service manager in Indiana is $29.99, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $34.09 per hour, depending on experience, location, and employer.

What does a plumbing service manager do?

A Plumbing Service Manager oversees the daily operations of a plumbing service department, ensuring that jobs are scheduled and completed efficiently and up to code. They manage a team of plumbers and support staff, handle customer service issues, oversee budgeting and inventory, and ensure compliance with safety and regulatory standards. Additionally, they may be responsible for training employees, developing business strategies, and maintaining relationships with clients. Their role is crucial in delivering quality service and maintaining company reputation.

What are the key skills and qualifications needed to thrive as a plumbing service manager, and why are they important?

To thrive as a Plumbing Service Manager, you need extensive plumbing knowledge, supervisory experience, and often a relevant license or certification. Familiarity with project management software, scheduling tools, and understanding of plumbing codes and safety regulations are typically required. Strong leadership, problem-solving skills, and effective communication set top performers apart in this role. These skills ensure efficient team management, regulatory compliance, and high-quality service delivery to clients.

What is the difference between Plumbing Service Manager vs Plumbing Technician?

AspectPlumbing Service ManagerPlumbing Technician
CredentialsTypically requires a plumbing license, management experience, and possibly certifications in business or project managementRequires a plumbing license and technical training or apprenticeship
Work EnvironmentOversees operations, manages staff, and interacts with clients in office and field settingsPerforms installation, repair, and maintenance work primarily in the field
Employer & Industry UsageFound in plumbing companies, construction firms, and maintenance departmentsEmployed by plumbing contractors, service companies, or as independent technicians

The main difference is that a Plumbing Service Manager focuses on overseeing operations, managing staff, and client relations, while a Plumbing Technician performs hands-on plumbing work. Both roles require licensing, but the manager's role emphasizes leadership and coordination, whereas the technician's role emphasizes technical skills and fieldwork.

What are the most common challenges faced by a plumbing service manager, and how can they be addressed?

Plumbing Service Managers often face challenges such as balancing technician schedules, managing emergency service requests, and maintaining high customer satisfaction. To address these, strong organizational skills and effective communication with both clients and team members are essential. Implementing streamlined scheduling tools and regular team meetings can help ensure that jobs are completed efficiently and standards are met. Additionally, staying updated on industry regulations and fostering a positive work environment can lead to smoother operations and better employee retention.
What are popular job titles related to Plumbing Service Manager jobs in Indiana? For Plumbing Service Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Plumbing Service Manager jobs in Indiana look for? The top searched job categories for Plumbing Service Manager jobs in Indiana are:
What cities in Indiana are hiring for Plumbing Service Manager jobs? Cities in Indiana with the most Plumbing Service Manager job openings:
Plumbing Service Manager jobs near you
Infographic showing various Plumbing Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,377 per year, or $30 per hour.

Plumbing Service Manager

Hope Plumbing, Heating & Cooling

New Palestine, IN • On-site

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

About the Role:

The Plumbing Service Manager will oversee and coordinate all plumbing service operations to ensure efficient, high-quality service delivery across residential and commercial projects. This role is pivotal in managing a team of skilled plumbers, scheduling service calls, and maintaining strong customer relationships to uphold the company’s reputation for excellence. The manager will be responsible for monitoring job progress, ensuring compliance with safety and regulatory standards, and optimizing resource allocation to meet service deadlines. Additionally, the role involves budgeting, reporting, and continuous process improvement to enhance operational efficiency and customer satisfaction. Ultimately, the Plumbing Service Manager will drive the success of the plumbing service department by balancing technical expertise, leadership, and customer service excellence.

Minimum Qualifications:

  • High school diploma or equivalent; technical or vocational training in plumbing preferred.
  • Minimum of 5 years of experience in plumbing services, with at least 2 years in a supervisory or management role.
  • Strong knowledge of plumbing systems, codes, and safety regulations applicable in the United States.
  • Proven ability to manage teams, schedules, and customer service operations effectively.
  • Valid driver’s license and reliable transportation.

Preferred Qualifications:

  • Certification as a Master Plumber or equivalent professional plumbing license.
  • Experience with plumbing service management software and inventory control systems.
  • Demonstrated success in budgeting, cost control, and process improvement initiatives.
  • Strong background in customer relationship management and conflict resolution.

Responsibilities:

  • Manage daily operations of the plumbing service team, including scheduling, dispatching, and supervising plumbers and technicians.
  • Ensure all plumbing work complies with local codes, safety regulations, and company standards.
  • Develop and maintain strong relationships with customers, addressing inquiries and resolving service issues promptly.
  • Oversee inventory management of plumbing supplies and equipment to ensure availability and cost control.
  • Prepare and manage budgets, track expenses, and generate performance reports for senior management.
  • Recruit, train, and mentor plumbing staff to maintain a skilled and motivated workforce.
  • Implement and monitor quality control procedures to guarantee high standards of workmanship.
  • Collaborate with other departments such as sales and procurement to streamline service delivery and customer satisfaction.

Skills:

The Plumbing Service Manager will utilize technical plumbing knowledge daily to assess job requirements and ensure compliance with industry standards. Leadership and communication skills are essential for effectively managing and motivating the service team, as well as for maintaining positive customer interactions. Organizational skills are critical for scheduling, resource allocation, and inventory management to optimize operational efficiency. Analytical skills support budgeting, performance tracking, and identifying opportunities for process improvements. Additionally, proficiency with management software enhances scheduling accuracy, reporting, and overall service coordination.

Benefits:

  • 401(k) 4% Match
  • Bereavement leave
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Work Location: In person

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