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Plumbing Dispatch Jobs (NOW HIRING)

Sierra Air

Plumbing Dispatcher

Reno, NV · On-site

We are a fast-growing residential Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would ...

Service Champions

Dispatcher

Brea, CA · On-site

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

Perry Plumbing & Pipelining

Dispatcher

El Cajon, CA · On-site

$22 - $30/hr

You'll schedule jobs, confirm appointments, and dispatch plumbers efficiently to ensure service calls are completed promptly and accurately. This role requires strong multitasking ability, excellent ...

Rainaldi Home Services

Plumbing Dispatcher CSR

Orlando, FL

$15.75 - $19.75/hr

Join our dynamic team as a Plumbing Dispatcher, where your skills in coordination and multitasking will be highly valued. Our company prides itself on providing a supportive and friendly work ...

Sanders & Johnson, Inc.

Dispatcher

Indian Hills, CO · On-site

$23 - $26/hr

Familiarity with coaching programs (Praxis S-10, Nexstar, Blue Collar Success Group, etc.)HVAC or plumbing dispatch experienceJOIN US!Denver is an extraordinary city, with incredible winters and even ...

Sanders & Johnson

Dispatcher

Indian Hills, CO

$23 - $26/hr

Familiarity with coaching programs (Praxis S-10, Nexstar, Blue Collar Success Group, etc.) * HVAC or plumbing dispatch experience JOIN US! Denver is an extraordinary city, with incredible winters and ...

Sierra Air

Plumbing Dispatcher

Reno, NV · On-site

$21 - $23/hr

We are a fast-growing residential Plumbing and HVAC company looking for a full-time, experienced Dispatcher. The candidate we are looking for is serious about their career and advancement. They would ...

Sanders & Johnson, Inc.

Dispatcher

Indian Hills, CO · On-site

$23 - $26/hr

Familiarity with coaching programs (Praxis S-10, Nexstar, Blue Collar Success Group, etc.) * HVAC or plumbing dispatch experience JOIN US! Denver is an extraordinary city, with incredible winters and ...

Service Champions

Dispatcher

West Covina, CA

$22 - $26/hr

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

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All JobsPlumbing Dispatch Jobs

Plumbing Dispatch information

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How much do plumbing dispatch jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for plumbing dispatch in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by a plumbing dispatch professional, and how can they be addressed?

A Plumbing Dispatch professional often faces challenges such as managing urgent service requests, coordinating multiple technicians' schedules, and ensuring timely communication between customers and the field team. Staying organized and using dispatch management software can help streamline scheduling and reduce errors. Building strong relationships with both customers and technicians also improves efficiency and helps resolve unexpected issues quickly, making adaptability and clear communication key skills in this role.

What does a plumbing dispatcher do?

A plumbing dispatcher coordinates the daily schedules of plumbers, assigns service calls, and communicates with both customers and technicians. They are responsible for ensuring that plumbing jobs are scheduled efficiently, emergencies are prioritized, and customers are kept informed about arrival times and job status. Dispatchers also handle administrative tasks such as tracking work orders, maintaining records, and facilitating communication between the office and field staff. Their role is essential for smooth operations in a plumbing company and for delivering timely, reliable service to clients.

What are the key skills and qualifications needed to thrive as a plumbing dispatcher?

To thrive as a Plumbing Dispatcher, you need strong organizational skills, knowledge of plumbing services, and experience in scheduling and dispatching, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you stand out in this position. These skills ensure efficient coordination of service calls, optimal use of resources, and high customer satisfaction.

What is the difference between Plumbing Dispatch vs Plumbing Technician?

AspectPlumbing DispatchPlumbing Technician
CertificationsNone required, but familiarity with plumbing services helpsState-specific plumbing license or certification often required
Work EnvironmentOffice setting, coordinating schedules and customer callsOn-site at job locations, performing plumbing repairs and installations
Employer & Industry UsageUsed by plumbing companies to manage service callsPerformed by licensed plumbers to execute plumbing work

Plumbing Dispatch roles focus on coordinating and scheduling plumbing services, often working in an office environment. Plumbing Technicians are skilled professionals who perform actual plumbing repairs and installations on-site. While dispatchers handle customer communication and job scheduling, technicians execute the physical work. Both roles are essential in the plumbing industry but differ in responsibilities and required credentials.

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States with the most job openings for Plumbing Dispatch jobs include:

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Plumbing Dispatch jobs near you
Infographic showing various Plumbing Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Plumbing Dispatcher

Bonney Plumbing, Electrical, Heating and Air

Rancho Cordova, CA

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Plumbing Dispatcher
Location: In-Person Position in the Rancho Cordova, CA office
Pay Range: $20.00 - $25.00 per hour depending on experience and skills
You enjoy fast-paced environments, take ownership of your work, and feel confident making decisions that keep things moving.
You’re someone who naturally steps in and takes control when things need direction. Coordinating people, solving scheduling challenges, and keeping operations running smoothly is something you do well. At the same time, you communicate clearly and keep others informed, making sure technicians and customers know what to expect.
You also enjoy the rhythm of a high-demand environment. Calls come in, schedules shift, priorities change and you’re able to respond quickly while staying organized and focused. Staying ahead of the workload and keeping everything on track gives you a sense of accomplishment.
You’re comfortable making real-time decisions and adjusting plans as needed, while keeping communication clear and professional. You take pride in staying in control of the schedule and ensuring everyone involved is aligned.
Details matter to you. Clear processes, accurate notes, and well-managed schedules ensure technicians have what they need and customers receive timely service. You understand that strong execution and communication behind the scenes directly impact the customer experience.
In this role, you’ll coordinate service calls, manage the schedule, and serve as the central point of communication between customers and technicians. Your ability to take ownership, move quickly, and communicate clearly keeps operations running efficiently.
At Bonney, we have spent over 40 years building a reputation that Sacramento homeowners trust. Our dispatchers sit at the center of everything. They are the connection between our customers, our technicians, and our office. If you have dispatching experience in the trades and want a role where your decisions truly matter every day, this is it.
What You’ll Do
  • Coordinate and adjust technician schedules throughout the day
  • Dispatch the best technician for the right job to optimize appointment
  • Communicate with customers and technicians regarding timing, updates, and changes
  • Make real-time dispatching decisions based on priority, location, and skill set
  • Track job progress and proactively resolve scheduling conflicts
  • Maintain accurate job details and updates in Service Titan
  • Support daily operations to keep everything running smoothly
What Are We Looking For?
  • 2+ years of dispatching experience in the trades, home services, or a related field
  • Experience with Service Titan or a similar field service management platform is a strong plus
  • Exceptional organizational skills and the ability to manage multiple priorities simultaneously without losing your composure
  • Ability to speak clearly and professionally with a technician, a customer, and a manager all at once and handle each one well
  • Ability to make efficient and profitable decisions quickly and independently
  • Strong customer service instincts with a calm, solutions-focused mindset
  • High school diploma or equivalent
What's In It For You?
  • Medical, Dental, and Vision plans for you and your family
  • Vacation Pay, Sick Pay, and Holiday Pay
  • 401(k) Retirement Plan with up to 4%company match
  • Life insurance and accident insurance
  • Special Program Options: FSA amp; EAP
  • Referral Bonuses, Loan Program, and Employee Discounts Program
  • Ongoing Training for your Professional Development amp; Life Skills Courses
  • Fun company sponsored events with lots of giveaways
  • Working in a energetic, collaborative, and fun environment
About Us:

For over 40 years Bonney Plumbing Electrical Heating and Air has been committed not only to providing high-quality service to customers, but also our team members as well. Through ongoing support and encouragement, we understand your need to grow professionally and personally and go the extra mile to make sure that happens. As a result, beyond our A+ rating from the Better Business Bureau, Bonney was named The Sacramento Business Journal’s “Best Place to Work.” We are all about your future. Whether you’re ready to take on a new trade in plumbing, electrical, or HVAC, or you’re a veteran in the field looking for a chance to grow, it all starts here. Being a part of the Bonney team is more than just a job, it’s the opportunity of a lifetime.

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