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Plumbing Dispatch Jobs (NOW HIRING)

Service Champions

Dispatcher

Brea, CA · On-site

$22 - $26/hr

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

Service Champions

Dispatcher

Newport Beach, CA

$22 - $26/hr

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

Service Champions

Dispatcher

Cerritos, CA

$22 - $26/hr

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

Evergreen Plumbing

Dispatch Coordinator

Salem, OR

$18 - $25/hr

The Dispatch Coordinator is responsible for efficiently scheduling and dispatching plumbing and mechanical service technicians to customer locations while ensuring optimal use of company resources.

Service Champions

Dispatcher

Orange, CA

$22 - $26/hr

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

Service Champions

Dispatcher

Yorba Linda, CA

$22 - $26/hr

Excellent verbal and written communication skills. * HVAC or Plumbing Dispatch industry experience is preferred. * Strong problem-solving abilities and a customer-centric mindset. * Ability to work ...

Best Plumbing Group, LLC

Plumber - Service

Seattle, WA · On-site

$80K - $200K/yr

Well established, family-owned plumbing company is expanding and looking for licensed Plumbers ... Looking for a fun work atmosphere, with camaraderie between plumbers, dispatchers and managers ...

Maitland Winter Park Plumbing Inc

Be Seen First

Dispatcher Service Plumbing

Orlando, FL · On-site

$17 - $20/hr

We are a local plumbing company looking for a motivated individual to join our dispatch /customer service team. We have a full time position available. Serious applicants only. Please reply with your ...

Urgent

Maitland Winter Park Plumbing Inc

Be Seen First

Dispatcher Service Plumbing

Orlando, FL · On-site

$17 - $20/hr

We are a local plumbing company looking for a motivated individual to join our dispatch /customer service team. We have a full time position available. Serious applicants only. Please reply with your ...

Urgent

Done Plumbing & Heating

Dispatch Manager

Denver, CO · On-site

$60K - $90K/yr

Done! Plumbing, Heating, Cooling, & Electrical: We have been your trusted HVAC, Plumbing ... Lead and manage dispatch team to provide exemplary peer, customer and trade support * Create and ...

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All JobsPlumbing Dispatch Jobs

Plumbing Dispatch information

See salary details

$11

$22

$33

How much do plumbing dispatch jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for plumbing dispatch in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the highest paid dispatcher per hour?

In the plumbing dispatch field, the highest-paid dispatchers typically earn around $25 to $35 per hour, often depending on experience, certifications, and the complexity of the plumbing services managed. Specialized or senior dispatchers with extensive industry knowledge may earn higher wages, especially in regions with a high cost of living or in companies offering premium services.

What are some common challenges faced by a Plumbing Dispatch professional, and how can they be addressed?

A Plumbing Dispatch professional often faces challenges such as managing urgent service requests, coordinating multiple technicians' schedules, and ensuring timely communication between customers and the field team. Staying organized and using dispatch management software can help streamline scheduling and reduce errors. Building strong relationships with both customers and technicians also improves efficiency and helps resolve unexpected issues quickly, making adaptability and clear communication key skills in this role.

What does a plumbing dispatcher do?

A plumbing dispatcher coordinates the daily schedules of plumbers, assigns service calls, and communicates with both customers and technicians. They are responsible for ensuring that plumbing jobs are scheduled efficiently, emergencies are prioritized, and customers are kept informed about arrival times and job status. Dispatchers also handle administrative tasks such as tracking work orders, maintaining records, and facilitating communication between the office and field staff. Their role is essential for smooth operations in a plumbing company and for delivering timely, reliable service to clients.

What are the key skills and qualifications needed to thrive as a Plumbing Dispatcher, and why are they important?

To thrive as a Plumbing Dispatcher, you need strong organizational skills, knowledge of plumbing services, and experience in scheduling and dispatching, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you stand out in this position. These skills ensure efficient coordination of service calls, optimal use of resources, and high customer satisfaction.

What is the highest paid plumbing job?

The highest paid plumbing jobs typically include master plumbers, plumbing contractors, and specialized industrial or commercial plumbers, especially those with advanced certifications and extensive experience. These roles often involve managing large projects, working in complex environments, and may require additional licensing or specialized skills, leading to higher salaries compared to entry-level positions.

What is a dispatcher for plumbing?

A dispatcher for plumbing is a professional responsible for scheduling and coordinating plumbing service calls, assigning jobs to plumbers, and managing communication between customers and technicians. They often use dispatch software and need good organizational and communication skills to ensure timely service delivery.

What is the difference between Plumbing Dispatch vs Plumbing Technician?

AspectPlumbing DispatchPlumbing Technician
CertificationsNone required, but familiarity with plumbing services helpsState-specific plumbing license or certification often required
Work EnvironmentOffice setting, coordinating schedules and customer callsOn-site at job locations, performing plumbing repairs and installations
Employer & Industry UsageUsed by plumbing companies to manage service callsPerformed by licensed plumbers to execute plumbing work

Plumbing Dispatch roles focus on coordinating and scheduling plumbing services, often working in an office environment. Plumbing Technicians are skilled professionals who perform actual plumbing repairs and installations on-site. While dispatchers handle customer communication and job scheduling, technicians execute the physical work. Both roles are essential in the plumbing industry but differ in responsibilities and required credentials.

Is it hard to get hired as a dispatcher?

Getting hired as a plumbing dispatcher typically requires good organizational skills, communication abilities, and familiarity with dispatch software. While some positions may prefer experience in plumbing or customer service, entry-level roles are often available, and the hiring process can vary by company and location.
More about Plumbing Dispatch jobs
What cities are hiring for Plumbing Dispatch jobs? Cities with the most Plumbing Dispatch job openings:
What states have the most Plumbing Dispatch jobs? States with the most job openings for Plumbing Dispatch jobs include:
What job categories do people searching Plumbing Dispatch jobs look for? The top searched job categories for Plumbing Dispatch jobs are:
Plumbing Dispatch jobs near you
Infographic showing various Plumbing Dispatch job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

ARIZONA PLUMBING EXPERT SERVICES INC

Phoenix, AZ • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Dispatcher Job Description:

We are seeking a detail-oriented and organized individual to join our team as an HVAC and Plumbing Dispatcher. As a Dispatcher, you will be crucial in coordinating and scheduling HVAC and Plumbing service calls, ensuring timely and efficient dispatch of technicians. Your ability to prioritize and communicate effectively will contribute to the smooth operation of our service department and exceptional customer service. This is a work-from-home position, allowing you to work remotely while staying connected to our team and customers.


Location: Phoenix, AZ 85027


Employment Type: Full Time


Schedule:

(Your schedule may change dependent on companies needs)

  • Monday - Friday: 7:00 AM to 4:00 PM

  • Monday - Friday:8:00 AM to 5:00 PM

  • Monday - Friday:10:00 AM to 7:00 PM

  • Rotating Weekends: 8:00 AM to 5:00 PM

Pay: $17 to $20 per hour dependent on experience


Benefits/Perks:

  • Competitive Compensation

  • Retirement Options

  • Health Insurance

  • Dental

  • Vision

  • Life insurance

  • Company Matching 401K

  • Gym membership reimbursement

  • Paid PTO and Holidays

  • Growing Opportunities within the Company

Responsibilities:

  • Receive incoming service requests and customer inquiries via phone, email, or online

  • Gather customer information, including contact details, location, and HVAC and plumbing issue description

  • Schedule and dispatch appropriate HVAC and plumbing technicians to service calls based on skillset, availability, and proximity

  • Coordinate and prioritize service calls to maximize efficiency and minimize travel time between jobs

  • Maintained accurate and up-to-date records of service calls, technician assignments, and customer interactions in the dispatching system

  • Monitor technician progress and update customers regarding arrival times or any delays

  • Communicate with technicians and provide necessary job details, including customer information, job requirements, and special instructions

  • Address customer concerns or escalations professionally and on time, ensuring customer satisfaction

  • Collaborate with other departments, such as the service manager, technicians, and customer service representatives, to streamline operations and improve service delivery


Experience / Requirements:

  • High school diploma or equivalent

  • Proven experience as a dispatcher or in a similar role, preferably in the HVAC or plumbing industry

  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and technicians

  • Strong organizational skills and the ability to multitask and prioritize tasks in a fast-paced environment

  • Proficient computer skills and experience using dispatching software or similar systems

  • Knowledge of HVAC and plumbing systems and terminology (preferred but optional)

  • Ability to remain calm and composed under pressure and effectively handle unexpected situations or changes in scheduling

  • Strong problem-solving and decision-making abilities

  • Familiarity with local geography and routes for efficient dispatching

  • Availability to work flexible hours, including evenings and weekends, as needed