Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
The role requires a dynamic practitioner who can merge strength and conditioning principles with soccer-specific methodologies, support individualized player development plans, and contribute to the ...
The role requires a dynamic practitioner who can merge strength and conditioning principles with soccer-specific methodologies, support individualized player development plans, and contribute to the ...
Player/Coach
Atlanta, GA · On-site
With a focus on providing talent for field/inside sales, medical device support, clinical support ... The Player/Coach is primarily responsible for achieving sales forecast and gaining adoption and ...
Player/Coach
Atlanta, GA · On-site
With a focus on providing talent for field/inside sales, medical device support, clinical support ... The Player/Coach is primarily responsible for achieving sales forecast and gaining adoption and ...
With a focus on providing talent for field/inside sales, medical device support, clinical support ... The Player/Coach is primarily responsible for achieving sales forecast and gaining adoption and ...
With a focus on providing talent for field/inside sales, medical device support, clinical support ... The Player/Coach is primarily responsible for achieving sales forecast and gaining adoption and ...
Customer Service Representative - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $70K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Quick apply
Customer Service Representative - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $70K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Account Associate - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $75K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Quick apply
Account Associate - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $75K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
By inspiring confidence and fostering enjoyment of the game, the Player Development Professional plays a key role in activating members, increasing retention, and supporting overall membership growth.
Digital Account Manager
Alpharetta, GA · On-site
Operational Management Oversee daily operations, including overseeing account management processes, rewards fulfillment, and player support. Coordinate with IT and support teams for ongoing platform ...
Digital Account Manager
Alpharetta, GA · On-site
Operational Management Oversee daily operations, including overseeing account management processes, rewards fulfillment, and player support. Coordinate with IT and support teams for ongoing platform ...
Digital Account Manager
Alpharetta, GA · On-site
Operational Management o Oversee daily operations, including overseeing account management processes, rewards fulfillment, and player support. o Coordinate with IT and support teams for ongoing ...
Digital Account Manager
Alpharetta, GA · On-site
Operational Management o Oversee daily operations, including overseeing account management processes, rewards fulfillment, and player support. o Coordinate with IT and support teams for ongoing ...
Account Manager - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $75K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Quick apply
Account Manager - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $75K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Customer Service Representative - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $70K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Customer Service Representative - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $70K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Customer Service Representative - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $70K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Customer Service Representative - State Farm Agent Team Member
Peachtree City, GA · On-site
$50K - $70K/yr
We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our ...
Player Support information
See Atlanta, GA salary details
$11.33 - $12.59
1% of jobs
$12.59 - $13.85
4% of jobs
$14.84 is the 25th percentile. Wages below this are outliers.
$13.85 - $15.11
25% of jobs
$15.11 - $16.37
14% of jobs
The median wage is $16.86 / hr.
$16.37 - $17.63
14% of jobs
$17.63 - $18.89
10% of jobs
$19.52 is the 75th percentile. Wages above this are outliers.
$18.89 - $20.15
13% of jobs
$20.15 - $21.41
4% of jobs
$21.41 - $22.68
8% of jobs
$22.68 - $23.94
3% of jobs
$23.94 - $25.20
3% of jobs
$11
$17
$25
How much do player support jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for player support in Atlanta, GA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.66 per hour, depending on experience, location, and employer.
What is a player support?
A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.
What are the typical daily responsibilities of a player support specialist?
As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.
What are the key skills and qualifications needed to thrive in the player support position, and why are they important?
To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.
What does a player support agent do?
A player support agent assists gamers by resolving technical issues, answering questions, and providing guidance related to gameplay, accounts, or transactions. They often communicate via chat, email, or phone and use support tools to track and manage customer inquiries efficiently.
What are popular job titles related to Player Support jobs in Atlanta, GA?
For Player Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Player Support jobs in Atlanta, GA look for?
The top searched job categories for Player Support jobs in Atlanta, GA are:
Full-time
Re-posted 23 days ago
Job description
About Pulse Games
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning, and pushing each other to do better every day.
We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
- Build and scale a world-class customer support organization
- Define and execute support strategy across all player touchpoints, ensuring consistency and quality
- Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
- Track and optimize KPIs to drive continuous improvement
- Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
- Collaborate closely with product team to deliver safe and engaging player experiences
- Represent the player's voice and make sure their perspective informs both product and operational decisions
What We're Looking For
- 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
- Proven experience in scaling support operations in mobile games
- Deep familiarity with support toolsÂ
- Strong analytical mindset; comfortable using data to make decisions and drive improvements
- Excellent leadership and people management skills
- Strong communication and collaboration skills across departments
- Must be based in the United StatesÂ
We respect your privacy and will treat your data confidential as part of the recruitment process. If you'd like more details, please read our Privacy Policy:
https://www.pulsegames.org/candidate-privacy-policy/