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Player Development Manager Jobs in Albany, NY (NOW HIRING)

Senior Software Developer

Galway, NY

$55.25 - $73/hr

... Development Manager, implement best Software Development practices. \n * You enjoy taking on technical challenges and getting to the root cause of problems \n * A Team player who is not afraid to ...

Analyst P&A

Schenectady, NY · On-site

$70K - $85K/yr

Play a pivotal role with assisting Marketing and Player Development on creating efficiencies and ... management * Develops and implements analytical tools and processes and analyzes operational ...

Senior Director, Corporate Development

NY · On-site

$220K - $385K/yr

... key players in the industry * Collaborate with primary deal leads and broader cross-functional ... Strong leadership and program management skills with the ability to work and build consensus with ...

Responsible for the effective execution of all company-developed programs. Hires proficient ... Hire only "A" players this year to support the accomplishment of the following objectives: * Meet ...

... Development Managers). * Use standard account planning tools to guide own work and solve routine ... Be a team player that can bring different departments together for optimal results. * Able to build ...

Assistant Manager/Co-Manager

Albany, NY · On-site

$14.20 - $18/hr

... • Must be a team-player We offer great compensation and benefits package, and room for ... development. We expect that the successful candidate will be offered a wage rate in the range of ...

Assistant Manager/Co-Manager

Troy, NY · On-site

$14.20 - $18/hr

... • Must be a team-player We offer great compensation and benefits package, and room for ... development. We expect that the successful candidate will be offered a wage rate in the range of ...

Assistant Manager/Co-Manager

Albany, NY · On-site

$14.20 - $18/hr

... • Must be a team-player We offer great compensation and benefits package, and room for ... development. We expect that the successful candidate will be offered a wage rate in the range of ...

Assistant Manager/Co-Manager

Albany, NY · On-site

$14.20 - $18/hr

... • Must be a team-player We offer great compensation and benefits package, and room for ... development. We expect that the successful candidate will be offered a wage rate in the range of ...

Assistant Manager/Co-Manager

Albany, NY · On-site

$14.20 - $18/hr

... • Must be a team-player We offer great compensation and benefits package, and room for ... development. We expect that the successful candidate will be offered a wage rate in the range of ...

Key Responsibilities Project Support & Coordination * Assist in the development and tracking of ... Adaptable team player with strong problem-solving skills and a client-focused approach

Support subcontractor procurement efforts, including scope development, bid reviews, and contract ... Whether you are contemplating your next career move, or you are seeking the key players to bring ...

Responsibilities: * Assist in the development, implementation, and administration of project safety ... Whether you are contemplating your next career move, or you are seeking the key players to bring ...

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Player Development Manager information

See Albany, NY salary details

$10.9K

$74.5K

$87.4K

How much do player development manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for player development manager in Albany, NY is $74,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a player development manager?

A Player Development Manager is a professional responsible for managing the growth and welfare of athletes, typically within sports organizations, casinos, or gaming establishments. In a sports context, they focus on enhancing player performance, supporting personal development, and providing guidance on career progression. In casinos, a Player Development Manager builds relationships with high-value guests, coordinates special events, and ensures exceptional customer service. Their role is crucial for both player satisfaction and organizational success, as they help maximize player engagement and loyalty.

What does a player development manager do?

As a player development manager, there are opportunities in technology, gaming, and athletics, but most positions involve working in a casino or other gaming facility. In a casino, your responsibilities include resolving guest issues quickly by communicating clearly with them, ensuring staff members solve the problem properly, and offering guests complimentary services within management guidelines. You execute and manage strategies designed to support the best experience for each guest including an incentive or reward program and special promotions to increase customer acquisition. Other duties include interviewing and training new employees, assigning work, and reviewing employee performance. Some positions also require you to plan and execute parties, promotions, and tournaments.

What are the key skills and qualifications needed to thrive as a player development manager, and why are they important?

To thrive as a Player Development Manager, you need a deep understanding of player engagement strategies, customer relationship management, and typically a background in hospitality, gaming, or business. Familiarity with CRM software, casino management systems, and player tracking tools is essential. Strong interpersonal skills, persuasive communication, and the ability to build lasting relationships with clients set top performers apart. These abilities are crucial for driving player loyalty, maximizing revenue, and ensuring a superior guest experience in a competitive gaming environment.

What are the typical challenges faced by a player development manager in building and maintaining client relationships?

As a Player Development Manager, one of the main challenges is consistently meeting the diverse needs and preferences of VIP clients while ensuring compliance with company policies and gaming regulations. Building trust and loyalty requires excellent communication and personalized service, which can be demanding given the fast-paced environment and high client expectations. Additionally, balancing administrative tasks with proactive outreach and event planning requires strong organizational skills. Collaborating with marketing, operations, and hospitality teams is also essential to deliver memorable experiences for guests.

What is the difference between Player Development Manager vs Coach?

AspectPlayer Development ManagerCoach
Required CredentialsRelevant sports management or related certifications, experience in player trainingCoaching certifications, sports-specific licenses, experience in training athletes
Work EnvironmentAdministrative, strategic planning, overseeing development programsOn-field or court training, direct athlete interaction
Employer & Industry UsageSports teams, academies, youth programsSports teams, schools, training facilities

While both roles focus on athlete growth, a Player Development Manager primarily handles strategic planning and program oversight, whereas a Coach works directly with athletes during training sessions. The roles often overlap but differ in scope and daily responsibilities.

What job categories do people searching Player Development Manager jobs in Albany, NY look for?

The top searched job categories for Player Development Manager jobs in Albany, NY are:

What cities near Albany, NY are hiring for Player Development Manager jobs?

Cities near Albany, NY with the most Player Development Manager job openings:

Infographic showing various Player Development Manager job openings in Albany, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $74,486 per year, or $35.8 per hour.

Casino Host

Saratoga Springs, NY • On-site

Saratoga Harness Racing, Inc.
Arts, Entertainment, and Recreation • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!

Your Role:

Our successful Player Development Executive promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.


Keys to Success in this Role:

  • College degree or equivalent required.
  • Must have the ability to effectively manage time and perform multiple tasks simultaneously. 
  • Excellent interpersonal, problem solving and customer service skills.
  • Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
  • Must have excellent networking abilities and must present a well-groomed professional appearance. 
  • Requires good verbal and written communication skills. 
  • Must be able to work a flexible schedule including weekends and holidays as needed. 
  • Reviews and evaluates confidential customer profiles to determine appropriate customer needs.
  • Maintains relationships with VIP guests through personal contact by phone, email and in person with the ultimate goal of increasing business.
  • Awards calculated complimentaries to valued guests to increase loyalty. 
  • Responsible for generating a positive and friendly atmosphere with all guests and promotes outstanding customer relations.
  • Handles customer problems/complaints and reports all incidents to Director of Player Relations.
  • Anticipates, responds to and consistently meets or exceeds the needs of internal and external clients.
  • Effectively delivers required sales and program specific goals and targets.
  • Identifies ways to increase efficiencies or improve product or service.
  • Keeps track of existing products/services and/or progress on new initiatives.
  • Assists with special events and promotions and is responsible for working effectively as a collaborative team player.
  • Complies with and upholds company expectations including policies, procedures, industry regulations, department goals and business strategy.
  • Plans and creates events and community opportunities to drive awareness and introduce new customers.
  • Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. 

Why Saratoga Casino Hotel?

  • Competitive Medical, Dental, & Vision Insurance
  • Vacation & Sick Time That Promote Work/Life Balance
  • Company Paid Life Insurance 
  • 401(k) with 4% Match 
  • Free Employee Assistance Program
  • Robust Employee Recognition Program
  • $20.00 YMCA Memberships.
  • Local and National Discount Programs Through EAP & Tickets@Work
  • STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America. 
  • Unlimited growth potential
  • Delicious FREE Meals in Our Team Dining Facility