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Platform Operations Specialist Jobs in Indiana (NOW HIRING)

NiSource

AMI Operations Specialist Sr

Merrillville, IN · Hybrid

$113K - $170K/yr

AMI Operations Specialist 2, 3, and Senior Location: Merrillville, IN Hybrid Schedule: Onsite ... platforms. * Experience working with utility customer information systems (CIS). The preceding ...

First Financial Bank NA

Branch Operations Specialist

Terre Haute, IN · On-site

$18.25 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Branch Operations Specialist Location: Indiana, Illinois, Kentucky, Tennessee, or Georgia (On-Site ... Experience using retail banking systems, including teller, account servicing, and sales platforms

Legence Bank

Loan Operations Specialist I

Evansville, IN · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Loan Operations Specialist is responsible for supporting the daily functions of the Loan ... Monitor "In Review" items within the loan platform and follow up to ensure timely resolution.

OPENLANE

Client Operations Specialist

Carmel, IN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LaneLink is seeking a highly motivated Client Operations Specialist to support the day-to-day ... third-party platforms. * Investigate and resolve client concerns by partnering with internal ...

OPENLANE

Client Operations Specialist

Carmel, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LaneLink is seeking a highly motivated Client Operations Specialist to support the day-to-day ... third-party platforms. * Investigate and resolve client concerns by partnering with internal ...

Toyota Material Handling

Legal Operations Specialist

Columbus, IN

$65K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our Team as a Legal Operations Specialist ! The Role: A key member of Toyota Material Handling ... Serve as primary administrator and strategic owner of e-billing platform for all legal billing ...

Toyota Material Handling

Legal Operations Specialist

Columbus, IN · On-site

$65K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our Team as a Legal Operations Specialist ! The Role: A key member of Toyota Material Handling ... Serve as primary administrator and strategic owner of e-billing platform for all legal billing ...

CMA CGM

Supply Chain Operations Specialist I

South Bend, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Update operational/customer transportation data in software systems and applications, such as ... This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform ...

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Showing results 1-20

All JobsPlatform Operations Specialist JobsPlatform Operations Specialist Jobs in Indiana

Platform Operations Specialist information

See Indiana salary details

$29K

$65.1K

$105.6K

How much do platform operations specialist jobs pay per year?

As of Aug 17, 2026, the average yearly pay for platform operations specialist in Indiana is $65,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between Platform Operations Specialist vs Customer Support Specialist?

AspectPlatform Operations SpecialistCustomer Support Specialist
CredentialsTechnical certifications, familiarity with platform toolsCustomer service training, communication skills
Work EnvironmentTechnical teams, operations departmentsCustomer service centers, client-facing roles
Industry UsageTech, SaaS, online platformsRetail, telecom, service industries
Search IntentPlatform management, technical operationsCustomer assistance, issue resolution

The Platform Operations Specialist focuses on maintaining and optimizing platform functionality, often working with technical teams. In contrast, the Customer Support Specialist primarily handles customer inquiries and resolves issues related to products or services. While both roles require strong communication skills, the Platform Operations Specialist emphasizes technical knowledge and platform management, whereas the Customer Support Specialist centers on customer interaction and satisfaction.

What are popular job titles related to Platform Operations Specialist jobs in Indiana?

For Platform Operations Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Platform Operations Specialist jobs in Indiana look for?

The top searched job categories for Platform Operations Specialist jobs in Indiana are:

What cities in Indiana are hiring for Platform Operations Specialist jobs?

Cities in Indiana with the most Platform Operations Specialist job openings:

Platform Operations Specialist jobs near you
Infographic showing various Platform Operations Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $65,112 per year, or $31.3 per hour.

AMI Operations Specialist Sr

NiSource, Inc.

Merrillville, IN • On-site

$113K - $170K/yr

Full-time

Posted 11 days ago

NiSource rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

29th of 53 rated energy and utility

Job description

Job Title(s): AMI Operations Specialist 2, 3, and Senior
Location: Merrillville, IN
Hybrid Schedule: Onsite Tuesday - Thursday
Job Summary
NiSource is seeking an AMI Operations Specialist to support the performance, reliability, and optimization of Advanced Metering Infrastructure (AMI) systems. This role is responsible for monitoring AMI network and meter performance, analyzing system data, resolving operational issues, supporting system enhancements, and collaborating with cross-functional teams to ensure accurate and reliable meter communications and customer operations.
**This position may be filled at the Specialist II, Specialist III, or Senior Specialist level based on the selected candidate's experience and qualifications.
Key Responsibilities
  • Monitor and analyze AMI system performance, network communications, meter read delivery, and key performance indicators (KPIs).

  • Investigate and resolve AMI alerts, alarms, no-read conditions, data exceptions, and communication issues.

  • Support software, firmware, and system upgrades, including testing and validation activities.

  • Partner with field operations, customer service, billing, outage management, and other stakeholders to identify and resolve operational issues.

  • Monitor and analyze system reports, device performance, GIS data, and equipment trends to improve operational effectiveness

  • Utilize reporting and analytics tools to identify trends and recommend process improvements.

  • Coordinate issue escalation and support the resolution of meter, network, and communication-related concerns.

Minimum Qualifications
AMI Operations Specialist 2:
  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 2+ years of experience in utility operations, customer operations, information technology, metering, or a related field.

  • Strong analytical, problem-solving, communication, and organizational skills.
  • Salary range: $82,200.00 - 123,200.00 USD Annual

AMI Operations Specialist 3:
  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 4+ years of experience in utility operations, customer operations, information technology, metering, or a related field.

  • Demonstrated ability to troubleshoot complex operational issues and provide technical guidance.
  • Salary range: $96,600.00 - 144,900.00 USD Annual

AMI Operations Specialist Senior:
  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 7+ years of experience in utility operations, customer operations, information technology, metering, or a related field.

  • Recognized technical expertise in AMI operations and the ability to lead complex initiatives and cross-functional problem solving.
  • Salary range: $113,500.00 - 170,300.00 USD Annual

Preferred Qualifications
  • Experience with Advanced Metering Infrastructure (AMI) systems.

  • Experience with utility meter-to-cash processes and customer operations.

  • Knowledge of RF, cellular, fiber, or other communications network technologies.

  • Experience with data analytics and reporting tools such as Power BI, Tableau, SQL, or similar platforms.

  • Experience working with utility customer information systems (CIS).

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.
Work Authorization
Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.
Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.
We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.
Veteran Hiring & Inclusion
NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may also be considered for other roles that match your skills and experience.
ADA Accommodations
If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.
E-Verify
NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.
  • E-Verify Poster (English and Spanish)
  • Right to Work Poster (English and Spanish)

Salary Range*:
$113,500.00 - $170,300.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-08-07
Posting End Date (if applicable):
2026-08-22Please note that the job posting will close on the day before the posting end date.

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