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Platform Operations Manager Jobs in Washington (NOW HIRING)

The Democratic Party

Operations Manager

Washington, DC · On-site

$66K/yr

Comfortable working across multiple software platforms * Based in or willing to move to Washington, DC Travel : The Operations Manager position will require travel, which could be up to 15% of the ...

Interon IT Solutions

MLOps Platform Engineer

Reston, VA · On-site

Key Responsibilities Platform Engineering & Operations · Engineer, manage, and support MLOps platform components across AWS and EKS-based environments. · Oversee deployment, configuration, and ...

F.H. Furr

Operations Manager

Manassas, VA

$70K - $100K/yr

Contact Center Operations * Monitor call queues, service levels, response times, adherence ... Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll ...

NS2 Mission

Platform Engineer

Chantilly, VA · On-site

$131K - $190K/yr

Working closely with development and operations teams, you'll help automate deployments, optimize ... Manage and optimize Kubernetes environments and containerized workloads. * Develop and maintain ...

F.H. Furr

Operations Manager

Manassas, VA · On-site

$70K - $100K/yr

Contact Center Operations * Monitor call queues, service levels, response times, adherence ... Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll ...

Akima, LLC

Operations Manager

Herndon, VA · On-site

$154K - $194K/yr

The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... Experience with ITSM platforms, preferably ServiceNow. * Strong communication skills with ...

F.H. Furr

Operations Manager

Manassas, VA · On-site

$70K/yr

Contact Center Operations * Monitor call queues, service levels, response times, adherence ... Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll ...

Sila Services

Operations Manager

Beltsville, MD · On-site

$100K - $130K/yr

Operations Manager Sila Heating & Air Conditioning \u007C Beltsville, MD Lead the Field. Develop ... Experience using ServiceTitan or a comparable field-service platform. * Strong leadership presence ...

Volume Integration

Platform Engineer

Chantilly, VA · On-site

Working closely with development and operations teams, you'll help automate deployments, optimize ... Manage and optimize Kubernetes environments and containerized workloads. * Develop and maintain ...

SKYZONE FAIRFAX-FAIR OAKS VA

Be Seen First

Operations Manager

Fairfax, VA · On-site

$50K - $62K/yr (+ commission)

Position Summary The Operations Manager will play a key leadership role in opening and operating ... Comfortable using POS systems, scheduling tools, inventory platforms, and Microsoft Office or ...

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Platform Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do platform operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for platform operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

Is platform operations manager a high paying job?

A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What are popular job titles related to Platform Operations Manager jobs in Washington?

For Platform Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Platform Operations Manager jobs in Washington look for?

The top searched job categories for Platform Operations Manager jobs in Washington are:

What cities in Washington are hiring for Platform Operations Manager jobs?

Cities in Washington with the most Platform Operations Manager job openings:

Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,870 per year, or $34.6 per hour.

SAP NS2 Vice President, SaaS Platform & Operations

SAP SuccessFactors

Herndon, VA

Full-time

Re-posted 20 days ago

Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

COMPANY DESCRIPTION 

SAP is the global market leader for business software and related services. SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary of SAP. At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans. We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. 

Must be a US Citizen; this position requires access to customer data. 

All internals must have Manager's approval to transfer. 

Proximity to an NS2 office (Herndon, VA/Newtown Square, PA) strongly preferred.

About SAP NS2

SAP National Security Services (SAP NS2) delivers secure cloud solutions supporting the U.S. Federal Government and organizations operating in highly regulated environments. As SAP NS2 expands its SaaS portfolio, this role will shape secure cloud engineering, operations, and platform enablement by leading the Enterprise SaaS Operating Model & Engineering Enablement.

Executive Mission:

Build and continuously evolve SAP NS2's enterprise SaaS operating model. Success is measured by accelerating secure software delivery, improving operational resilience and customer experience, increasing engineering productivity through platform capabilities and automation, and building a scalable operating model for SaaS growth.

Organizational Scope:
  • Platform Engineering Enablement
  • DevOps
  • Site Reliability Engineering (SRE)
  • Cloud Operations
  • Application Operations
  • Database Operations
  • Release Engineering
  • Technical Support
  • Operational Governance
  • Operational Security
Strategic Business Outcomes:
Accelerate Secure Software Delivery
  • Increase deployment frequency
  • Reduce lead time for change
  • Improve release quality
  • Expand self-service platform capabilities
  • Reduce operational friction
Standardize Enterprise SaaS Operations
  • Standardize operational processes
  • Establish common governance
  • Define operational KPIs
  • Consolidate tooling
  • Improve operational maturity
Lead Multi-Cloud Platform Operations
  • Executive leadership for AWS, Azure, and Google Cloud
  • Kubernetes (EKS, AKS, Gardener, Cloud Foundry)
  • Disaster Recovery
  • Capacity Planning
  • Operational Readiness
Build Secure-by-Design Operations
  • DevSecOps
  • Software supply chain security
  • Container security
  • Runtime protection
  • Policy-as-Code
  • Continuous Compliance
Increase Engineering Productivity
  • Automation
  • AI-assisted operations
  • Observability
  • Infrastructure as Code
  • Self-service platform services
Responsibilities:
  • Define and execute the enterprise SaaS operating model.
  • Partner with Engineering leadership to improve DORA metrics and engineering productivity.
  • Improve platform reliability, observability, incident management, and resilience.
  • Build and mentor high-performing technical leadership teams including SAP BASIS administrators, Hana DBAs, Linux/Windows Administrators and Cloud Engineers. 
  • Drive continuous improvement using automation and AI.
  • Communicate operational strategy and business outcomes to executive leadership.
  • Directly engage in customer calls, addressing and resolving escalations including P1, P2, and P3 incidents in our 24x7 operational environment
Success Measures:
  • Deployment Frequency
  • Lead Time for Change
  • Change Failure Rate
  • Availability
  • SLO Achievement
  • MTTR
  • Customer Satisfaction
  • Automation Adoption
  • Audit Readiness
Required Qualifications:
  • 15+ years executive leadership in SaaS/cloud engineering or operations.
  • Experience leading DevOps, SRE, Cloud Operations, Database Operations, Release Engineering, and Support.
  • Deep expertise with Kubernetes and multi-cloud platforms.
  • Experience with CI/CD, GitOps, IaC, observability, DevSecOps, and platform engineering.
  • Executive communication and organizational leadership skills.
  • Extensive experience managing teams in a Managed Cloud Delivery environment with 24x7 operations
  • A strong understanding of SAP BASIS, HANA, Linux/Windows administration, and cloud engineering
  • You should have a proven track record of successfully handling customer escalations and delivering exceptional customer service
Preferred Qualifications:
  • FedRAMP/DoD IL4/IL5 experience.
  • Operational transformation leadership.
  • AI-driven operations.
  • SAP ecosystem familiarity.
  • Large Scale SaaS Operation Engineering
Leadership Expectations:
  • Enterprise systems thinking
  • Business outcome orientation
  • Engineering enablement
  • Operational discipline
  • Security-first leadership
  • Bias toward automation
  • Continuous improvement
Why Join SAP NS2:

Shape the future of secure SaaS delivery for highly regulated customers by building the platform capabilities and operating model that enable engineering teams to deliver software faster, operate more efficiently, and scale securely.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 244700-553900USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

We are ethical and compliant
Our leadership credo: Do what's right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP's values and shape SAP's culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 456704  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Executive  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid

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About SAP

Sourced by ZipRecruiter

Industry

It services and computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Newtown Square, PA, US

Social media

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