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Platform Operations Manager Jobs in Alabama (NOW HIRING)

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Platform Operations Manager information

See Alabama salary details

$28.1K

$57.5K

$107.4K

How much do platform operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for platform operations manager in Alabama is $57,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,200.00 per year, depending on experience, location, and employer.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

Is platform operations manager a high paying job?

A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What are popular job titles related to Platform Operations Manager jobs in Alabama?

For Platform Operations Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Platform Operations Manager jobs in Alabama look for?

The top searched job categories for Platform Operations Manager jobs in Alabama are:

What cities in Alabama are hiring for Platform Operations Manager jobs?

Cities in Alabama with the most Platform Operations Manager job openings:

Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,516 per year, or $27.7 per hour.

Operations Manager| Full-Time | Mobile Convention Center

Spectra

Mobile, AL • On-site

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
The Operations Manager is responsible for supporting the General Manager, in leading the daily food and beverage operations while ensuring exceptional guest experiences, operational excellence, and financial performance. This role provides hands-on leadership in all aspects of hospitality operations, including service execution, staffing, employee development, inventory, safety, compliance, and operational planning. In the absence of the General Manager, the Operations Manager may be asked to temporarily perform the duties of the General Manager. The Operations Manager directly supervises and develops team members by providing coaching, training, performance feedback, and accountability to ensure company standards are consistently met. This position exercises independent judgment in managing employee relations and making employment decisions, including hiring, performance management, disciplinary actions, promotions, and separations, while fostering a positive, inclusive, and compliant work environment. Success in this role requires a proactive leader who can balance exceptional customer service with operational efficiency, financial stewardship, and team engagement in a fast-paced, event-driven environment. The Operations Manager partners closely with venue leadership and cross-functional departments to deliver seamless event execution and support the overall success of the venue. This position requires flexibility to work a variable schedule, including evenings, weekends, holidays, and extended hours based on event activity. Strong leadership, communication, organizational, problem-solving, and decision-making skills are essential, along with a commitment to professionalism, accountability, and continuous improvement.
This role pays an annual salary of $85,000-$90,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 2, 2026.
Responsibilities
  • Assist the General Manager in the overall leadership, planning, and execution of food and beverage operations, including concessions, catering, premium services, and special events.
  • Ensure the efficient, professional, safe, and profitable operation of all hospitality services while delivering exceptional guest experiences.
  • Lead day-to-day event operations from pre-event planning through post-event breakdown, ensuring seamless coordination between venue management, operations, culinary, warehouse, and event staff.
  • Ensure compliance with all federal, state, and local laws, company policies, health regulations, food safety standards, and responsible alcohol service requirements. Address and escalate compliance concerns as appropriate.
  • Recruit, hire, train, coach, develop, evaluate, and retain a high-performing hospitality team. Foster a culture of accountability, teamwork, engagement, and continuous improvement.
  • Provide leadership in employee relations by conducting coaching, performance evaluations, corrective action, conflict resolution, and recognition programs while maintaining compliance with company policies and employment laws.
  • Develop staffing plans and oversee scheduling to ensure appropriate labor coverage while effectively managing labor costs and productivity.
  • Analyze event schedules, attendance projections, ticket sales, and historical trends to forecast staffing, inventory, and operational requirements.
  • Monitor labor, food, beverage, and operating costs to maximize profitability while maintaining service quality and operational standards.
  • Review and analyze financial reports, including budgets, forecasts, labor reports, purchasing trends, inventory, cost of goods sold, revenue performance, and profit and loss statements to identify opportunities for operational improvement.
  • Oversee inventory management, purchasing, product controls, and point-of-sale operations to ensure financial accuracy, accountability, and operational efficiency.
  • Maintain the integrity and functionality of the point-of-sale system, ensuring accurate reporting, menu programming, pricing, inventory controls, and transaction accountability.
  • Collaborate with culinary leadership and other department leaders to develop menus, pricing strategies, promotions, and marketing initiatives that enhance guest satisfaction and revenue generation.
  • Conduct regular inspections of hospitality operations to ensure cleanliness, organization, food safety, equipment readiness, and adherence to company quality standards.
  • Build and maintain positive working relationships with venue leadership, clients, promoters, vendors, suppliers, contractors, and event partners to support successful event execution.
  • Assist in the development, implementation, and continuous improvement of operational policies, procedures, and best practices.
  • Prepare, review, and submit operational reports, financial summaries, inventories, staffing reports, and other documentation accurately and within established deadlines.
  • Support contract administration, vendor relationships, and procurement activities as directed by the General Manager.
  • Lead by example through visible floor presence during events, providing operational support, resolving guest concerns, and ensuring service excellence.
  • Perform other duties and special projects as assigned to support the overall success of the hospitality operation.

Qualifications
  • Bachelor's degree in Hospitality Management, Business Administration, Event Management, or a related field preferred. Equivalent combinations of education and relevant experience will be considered.
  • 2+ years of progressive leadership experience within food and beverage, hospitality, catering, concessions, or event operations.
  • 3-5 years of experience managing high-volume hospitality operations, including concessions, banquets, catering, premium hospitality, suites, restaurants, or a combination of these environments.
  • Previous experience managing concessions operations within an arena, convention center, stadium, amphitheater, or similar entertainment venue is strongly preferred.
  • Previous catering sales or hospitality sales experience is preferred.
  • Experience managing budgets, labor costs, inventory, purchasing, and financial performance is preferred.
  • Demonstrated experience leading, developing, and motivating diverse teams in a fast-paced, customer-focused environment.
  • Strong leadership, coaching, and employee development skills with the ability to build high-performing teams.
  • Excellent verbal and written communication skills with the ability to interact professionally with employees, guests, clients, vendors, and venue leadership.
  • Strong interpersonal skills with the ability to build collaborative working relationships across departments.
  • Proven ability to make sound operational and business decisions in a fast-paced, event-driven environment.
  • Strong organizational, planning, and time management skills with exceptional attention to detail.
  • Ability to prioritize multiple projects while meeting deadlines and maintaining high service standards.
  • Strong financial acumen, including budgeting, forecasting, labor management, inventory control, cost analysis, and profit and loss reporting.
  • Working knowledge of food safety regulations, sanitation standards, responsible alcohol service practices, OSHA requirements, and applicable local, state, and federal regulations.
  • Experience with point-of-sale systems, inventory management software, scheduling and timekeeping systems, and Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
  • Ability to analyze operational data and identify opportunities to improve efficiency, guest satisfaction, and profitability.
  • Ability to perform mathematical calculations, including percentages, inventory calculations, labor analysis, and financial reporting.
  • Demonstrated integrity, professionalism, sound judgment, and the ability to maintain confidentiality.
  • Self-motivated with the ability to work independently while contributing effectively within a collaborative leadership team.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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