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Platform Experience Associate Jobs in Tennessee (NOW HIRING)

Tennessee Board of Regents

Network Engineer

Memphis, TN · Hybrid

Education and Experience * Associate's degree in Information Technology, or a related field (or ... Experience with Wi-Fi 6/6E, SD-WAN, and cloud-based networking platforms. * Strong familiarity with ...

AerSale Holdings

IT Support Analyst II

Memphis, TN · On-site

Education and Experience: * Associate's or Bachelor's degree in Information Technology, Computer ... Atlassian/Jira or similar ITSM platforms. * Pentagon ERP. * Lansweeper IT Asset Management. If you ...

Accenture

Workday Extend Senior Analyst

Nashville, TN · On-site

$68K - $89K/yr

Experience leading an implementation team, focused on implementing Platform-as-a-Service and/or ... If Associate's degree, must have a minimum of 6 years of work experience. Preferred Qualifications:

Accenture

Knowledge Engineer - Back End

Morristown, TN · On-site

Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ... Cloud platform experience (AWS Neptune, Azure Cosmos DB, or GCP). * Experience with event-driven ...

The Paradies Shops

Sales Associate

Memphis, TN

$12.25 - $16.50/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT ... Demonstrate selling experience in a fast paced, service-oriented retail setting * Demonstrated ...

Paradies Lagardere

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

Sales Associate - Platform EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: DEPARTMENT ... Demonstrate selling experience in a fast paced, service-oriented retail setting * Demonstrated ...

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Showing results 41-60

All JobsPlatform Experience Associate JobsPlatform Experience Associate Jobs in Tennessee

Platform Experience Associate information

See Tennessee salary details

$24.5K

$128.2K

$281.8K

How much do platform experience associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for platform experience associate in Tennessee is $128,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $192,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Platform Experience Associates when supporting users, and how can these be addressed?

Platform Experience Associates often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and addressing diverse user needs efficiently. Successfully handling these situations requires strong problem-solving skills, adaptability, and clear communication. Building a deep understanding of the platform and collaborating closely with product and engineering teams can help resolve issues quickly and ensure users have a positive experience. Ongoing training and knowledge sharing within the team also play a crucial role in overcoming these challenges.

What does a Platform Experience Associate do?

A Platform Experience Associate is responsible for ensuring users have a smooth and positive interaction with a digital platform. They handle customer inquiries, troubleshoot technical issues, and assist with onboarding and platform navigation. Their goal is to enhance user satisfaction by providing prompt support, gathering feedback, and collaborating with product teams to improve platform functionality. This role often requires strong communication skills, technical aptitude, and a customer-centric mindset.

What are the key skills and qualifications needed to thrive as a Platform Experience Associate?

To thrive as a Platform Experience Associate, you need strong problem-solving abilities, customer service skills, and familiarity with digital platforms, often supported by a bachelor's degree or equivalent experience. Experience with CRM systems, ticketing platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and adaptability set top performers apart in this role. These skills ensure prompt and effective support, high user satisfaction, and smooth platform operations.

What is the difference between Platform Experience Associate vs Customer Support Specialist?

AspectPlatform Experience AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree or relevant certifications in customer service or techOften requires similar certifications, with emphasis on communication skills
Work EnvironmentWorks within tech companies, focusing on platform usability and user experienceWorks in various industries, providing direct support to customers via multiple channels
Employer & Industry UsageCommon in SaaS, tech, and digital platformsWidely used across retail, telecom, and service industries

The Platform Experience Associate and Customer Support Specialist roles share similarities in credentials and work environment but differ mainly in focus. The Associate emphasizes improving platform usability and user experience within tech companies, while the Support Specialist handles direct customer inquiries across industries. Both roles require strong communication skills and technical knowledge, but their core responsibilities and industry contexts vary.

What are popular job titles related to Platform Experience Associate jobs in Tennessee? For Platform Experience Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Platform Experience Associate jobs in Tennessee look for? The top searched job categories for Platform Experience Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Platform Experience Associate jobs? Cities in Tennessee with the most Platform Experience Associate job openings:
Platform Experience Associate jobs near you
Infographic showing various Platform Experience Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $128,164 per year, or $61.6 per hour.

Network Engineer

Tennessee Board of Regents

Memphis, TN • Hybrid

Full-time

Re-posted 25 days ago

Job description

Network Engineer

Apply now Job no: 503815
Work type: Staff Full-Time
Location: Memphis
Categories: Staff

Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Network Engineer

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Infrastructure Services Administration

Campus Location: STCC - Multiple Campus Locations

Job Summary

The Division of Administrative Services is seeking an innovative and experienced Network Engineer to join our dynamic team. Reporting to the Director of Technology Operations, this full-time, fiscal-year position is integral to maintaining the College's modern, secure, and high-performing network infrastructure.
This role focuses on the design, deployment, and management of advanced networking and communication systems. The ideal candidate will leverage cutting-edge technologies to ensure robust performance, scalability, and security, supporting the College's mission to deliver exceptional technology experiences.

Job Duties

  • Next-Generation Network Infrastructure Management
    • Design, implement, and maintain high-performance local area networks (LANs), wide area networks (WANs), and Wi-Fi 6/6E wireless networks across all college locations.
    • Utilize software-defined networking (SDN) solutions to enhance network scalability and programmability.
    • Implement cloud-native networking solutions, including AWS, Azure, or Google Cloud networking tools.
    • Configure and optimize advanced network protocols, including IPv6, BGP, and OSPF.
  • Cybersecurity and Compliance
    • Deploy and manage zero-trust network architectures to protect sensitive data and ensure compliance with industry standards (e.g., NIST, CIS, GDPR).
    • Configure and maintain next-generation firewalls (NGFWs), intrusion prevention systems (IPS), and network access control (NAC) solutions.
    • Proactively monitor and analyze network traffic using tools like SIEM platforms (e.g., Splunk, LogRhythm) to detect and mitigate threats.
  • Advanced System Integration
    • Integrate network infrastructure with cloud-based services (e.g., Microsoft 365, Google Workspace, and other SaaS platforms).
    • Support and troubleshoot virtualized environments, including VMware NSX, Hyper-V, and Docker/Kubernetes networking.
    • Collaborate with DevOps teams to implement Infrastructure-as-Code (IaC) solutions using tools like Terraform, Ansible, or CloudFormation.
  • Unified Communication and Collaboration Systems
    • Deploy and manage modern VoIP and Unified Communications as a Service (UCaaS) platforms, such as Cisco Webex, Zoom, or Microsoft Teams.
    • Optimize E911 compliance, digital and analog trunking, SIP services, and VoIP solutions for seamless communication.
    • Manage multimedia conferencing technologies to support hybrid work and learning environments.
  • Operational Excellence and Automation
    • Leverage automation tools to streamline network configuration, monitoring, and troubleshooting processes.
    • Implement AI-driven network management tools to enhance network reliability and reduce downtime.
    • Maintain accurate documentation of all network systems, configurations, and processes.
  • Strategic Planning and Leadership
    • Contribute to long-term strategic planning for network infrastructure upgrades, aligning with the College's goals.
    • Develop and manage budgets for network-related projects, ensuring cost-effective solutions.
    • Provide mentorship and leadership to junior staff and project teams.

Minimum Qualifications

  • Education and Experience
    • Associate's degree in Information Technology, or a related field (or equivalent experience).
    • At least 5 years of experience in managing enterprise-level networks with modern technologies.
  • Technical Expertise
    • Proficiency in networking technologies, including Ethernet, TCP/IP, VLANs, and QoS.
    • Experience with Wi-Fi 6/6E, SD-WAN, and cloud-based networking platforms.
    • Strong familiarity with virtual networking technologies, including VPNs, VXLAN, and load balancing solutions.
    • Expertise in managing Windows and Linux/UNIX servers, including network service integration.

Preferred Qualifications

  • Industry certifications such as CCNP, AWS Certified Advanced Networking, Cisco DevNet Professional, or Palo Alto Networks PCNSE.
  • Familiarity with containerized environments and networking in Kubernetes or Docker Swarm.
  • Experience deploying AI/ML-driven network optimization tools.

Knowledge, Skills, and Abilities

  • Strong knowledge of automation frameworks and scripting (e.g., Python, Bash, PowerShell).
  • Hands-on experience with monitoring tools like SolarWinds, Nagios, or Cisco DNA Center.
  • Proven ability to diagnose and resolve complex networking issues efficiently.
  • Excellent written and verbal communication skills.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

  • Resume
  • Cover letter
  • Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.

Advertised: 19 Mar 2026 Central Daylight Time
Applications close:

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