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Platform Experience Associate Jobs in Tennessee (NOW HIRING)

Doeren Mayhew

Senior Tax Associate

Gallatin, TN · On-site

$76K - $94K/yr

Train new and less experienced Associates on firm technology, processes and procedures. * Perform ... Ability to manipulate large amounts of data and quickly adapt to new technology platforms.

Doeren Mayhew

Senior Tax Associate

Gallatin, TN · On-site

$76K - $94K/yr

Train new and less experienced Associates on firm technology, processes and procedures. * Perform ... Ability to manipulate large amounts of data and quickly adapt to new technology platforms.

Doeren Mayhew

Senior Tax Associate

Clarksville, TN · On-site

$70K - $87K/yr

Train new and less experienced Associates on firm technology, processes and procedures. * Perform ... Ability to manipulate large amounts of data and quickly adapt to new technology platforms.

Lake-Shore-Associates

Change Management lead

Nashville, TN · On-site

$96 - $165/hr

Demonstrated success driving adoption of enterprise digital platforms. * Experience developing ... Company Overview At Lake Shore Associates we have been serving clients for over 20 years, and we ...

Humana

Senior AI Implementation Lead

Nashville, TN · On-site +1

Experience implementing AI solutions on Azure or Google Cloud Platform. * Experience with ... Associates or contractors who live and work from home in the state of California will be provided ...

Humana

Senior AI Implementation Lead

Nashville, TN · On-site +1

Experience implementing AI solutions on Azure or Google Cloud Platform. * Experience with ... Associates or contractors who live and work from home in the state of California will be provided ...

Humana

Senior AI Implementation Lead

Nashville, TN · On-site +1

Experience implementing AI solutions on Azure or Google Cloud Platform. * Experience with ... Associates or contractors who live and work from home in the state of California will be provided ...

TNBR Careers

Network Engineer

Memphis, TN · On-site

Education and Experience * Associate's degree in Information Technology, or a related field (or ... Experience with Wi-Fi 6/6E, SD-WAN, and cloud-based networking platforms. * Strong familiarity with ...

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Showing results 21-40

All JobsPlatform Experience Associate JobsPlatform Experience Associate Jobs in Tennessee

Platform Experience Associate information

See Tennessee salary details

$24.5K

$128.2K

$281.8K

How much do platform experience associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for platform experience associate in Tennessee is $128,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $192,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Platform Experience Associates when supporting users, and how can these be addressed?

Platform Experience Associates often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and addressing diverse user needs efficiently. Successfully handling these situations requires strong problem-solving skills, adaptability, and clear communication. Building a deep understanding of the platform and collaborating closely with product and engineering teams can help resolve issues quickly and ensure users have a positive experience. Ongoing training and knowledge sharing within the team also play a crucial role in overcoming these challenges.

What does a Platform Experience Associate do?

A Platform Experience Associate is responsible for ensuring users have a smooth and positive interaction with a digital platform. They handle customer inquiries, troubleshoot technical issues, and assist with onboarding and platform navigation. Their goal is to enhance user satisfaction by providing prompt support, gathering feedback, and collaborating with product teams to improve platform functionality. This role often requires strong communication skills, technical aptitude, and a customer-centric mindset.

What are the key skills and qualifications needed to thrive as a Platform Experience Associate?

To thrive as a Platform Experience Associate, you need strong problem-solving abilities, customer service skills, and familiarity with digital platforms, often supported by a bachelor's degree or equivalent experience. Experience with CRM systems, ticketing platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and adaptability set top performers apart in this role. These skills ensure prompt and effective support, high user satisfaction, and smooth platform operations.

What is the difference between Platform Experience Associate vs Customer Support Specialist?

AspectPlatform Experience AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree or relevant certifications in customer service or techOften requires similar certifications, with emphasis on communication skills
Work EnvironmentWorks within tech companies, focusing on platform usability and user experienceWorks in various industries, providing direct support to customers via multiple channels
Employer & Industry UsageCommon in SaaS, tech, and digital platformsWidely used across retail, telecom, and service industries

The Platform Experience Associate and Customer Support Specialist roles share similarities in credentials and work environment but differ mainly in focus. The Associate emphasizes improving platform usability and user experience within tech companies, while the Support Specialist handles direct customer inquiries across industries. Both roles require strong communication skills and technical knowledge, but their core responsibilities and industry contexts vary.

What are popular job titles related to Platform Experience Associate jobs in Tennessee? For Platform Experience Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Platform Experience Associate jobs in Tennessee look for? The top searched job categories for Platform Experience Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Platform Experience Associate jobs? Cities in Tennessee with the most Platform Experience Associate job openings:
Platform Experience Associate jobs near you
Infographic showing various Platform Experience Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $128,164 per year, or $61.6 per hour.

Senior Tax Associate

Doeren Mayhew CPAs and Advisors

Gallatin, TN

$76K - $94K/yr

Full-time

Re-posted 24 days ago

Job description

Doeren Mayhew is the 36th largest U.S. tax, assurance and advisory firm headquartered in Troy, Michigan with over 25 offices across the country and abroad. Founded in 1932, Doeren Mayhew is positioned for successful future growth. If you want to join a rising firm that is consistently named among the 50 best-managed firms in the nation, this is the firm for you.

Our firm is seeking a Senior Tax Associate to join our Gallatin, TN office.

Responsibilities:

  • Preparation and review of individual and business income tax returns, including state and federal individual, partnership, corporation, and S corporation returns. Prepare other types of returns when necessary.
  • Meet with clients for tax planning needs outside of tax season. Prepare various tax planning scenarios based on assumptions.
  • Research tax matters, regulatory agencies and provide guidance to clients.
  • Develop and maintain professional rapport with clients.
  • Prepare clients accounting through financial statements.
  • Assist clients with their QuickBooks needs from training, monthly write-up work, and overall knowledge of the program
  • Train new and less experienced Associates on firm technology, processes and procedures.
  • Perform other related duties as assigned.

Qualifications:

  • Bachelor's Degree in Accounting required.
  • CPA License or EA preferred but not required.
  • Minimum of 3 years of experience preparing individual, partnership, corporation, and S corporation tax returns.
  • Experience with MS Office suite and QuickBooks.
  • Detailed knowledge and understanding of individual and business taxation, federal and state tax laws.
  • Proven knowledge of bookkeeping and accounting principles, practices, standards, laws, and regulations.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple/clients and deadlines.
  • Ability to manipulate large amounts of data and quickly adapt to new technology platforms.
  • Ability to work independently and in a team environment.
  • Willingness and ability to work in the office.

Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.

"Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services. Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Doeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. Doeren Mayhew Advisors, LLC and its subsidiary entities are not licensed CPA firms.