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Platform Experience Associate Jobs in Alabama (NOW HIRING)

$146K - $234K/yr

Terraform Associate * Experience with GitOps workflows (e.g., ArgoCD, Flux) for platform configuration management * Experience bootstrapping platforms in disconnected or OCONUS environments including ...

$146K - $234K/yr

Terraform Associate * Experience with GitOps workflows (e.g., ArgoCD, Flux) for platform configuration management * Experience bootstrapping platforms in disconnected or OCONUS environments including ...

Senior Tax Associate

Birmingham, AL · On-site

$70 - $90/hr

Doeren Mayhew offers a diversified experience in public accounting, providing our employees with ... Ability to adapt quickly to new technology platforms * Ability to manage multiple projects/clients ...

Senior Audit Associate

Birmingham, AL · On-site

$75K - $93K/yr

Senior Audit Associate Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy ... ProSystem Engagement experience is a plus. * Ability to adapt quickly to new technology platforms.

Senior Audit Associate

Birmingham, AL · On-site

$75K - $93K/yr

Senior Audit Associate Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy ... ProSystem Engagement experience is a plus. * Ability to adapt quickly to new technology platforms.

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Platform Experience Associate information

See Alabama salary details

$24.5K

$128K

$281.4K

How much do platform experience associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for platform experience associate in Alabama is $127,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $192,600.00 per year, depending on experience, location, and employer.

What does a Platform Experience Associate do?

A Platform Experience Associate is responsible for ensuring users have a smooth and positive interaction with a digital platform. They handle customer inquiries, troubleshoot technical issues, and assist with onboarding and platform navigation. Their goal is to enhance user satisfaction by providing prompt support, gathering feedback, and collaborating with product teams to improve platform functionality. This role often requires strong communication skills, technical aptitude, and a customer-centric mindset.

What are the key skills and qualifications needed to thrive as a Platform Experience Associate?

To thrive as a Platform Experience Associate, you need strong problem-solving abilities, customer service skills, and familiarity with digital platforms, often supported by a bachelor's degree or equivalent experience. Experience with CRM systems, ticketing platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and adaptability set top performers apart in this role. These skills ensure prompt and effective support, high user satisfaction, and smooth platform operations.

What are some common challenges faced by Platform Experience Associates when supporting users, and how can these be addressed?

Platform Experience Associates often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and addressing diverse user needs efficiently. Successfully handling these situations requires strong problem-solving skills, adaptability, and clear communication. Building a deep understanding of the platform and collaborating closely with product and engineering teams can help resolve issues quickly and ensure users have a positive experience. Ongoing training and knowledge sharing within the team also play a crucial role in overcoming these challenges.

What is the difference between Platform Experience Associate vs Customer Support Specialist?

AspectPlatform Experience AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree or relevant certifications in customer service or techOften requires similar certifications, with emphasis on communication skills
Work EnvironmentWorks within tech companies, focusing on platform usability and user experienceWorks in various industries, providing direct support to customers via multiple channels
Employer & Industry UsageCommon in SaaS, tech, and digital platformsWidely used across retail, telecom, and service industries

The Platform Experience Associate and Customer Support Specialist roles share similarities in credentials and work environment but differ mainly in focus. The Associate emphasizes improving platform usability and user experience within tech companies, while the Support Specialist handles direct customer inquiries across industries. Both roles require strong communication skills and technical knowledge, but their core responsibilities and industry contexts vary.

What are popular job titles related to Platform Experience Associate jobs in Alabama?

For Platform Experience Associate jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Platform Experience Associate jobs in Alabama look for?

The top searched job categories for Platform Experience Associate jobs in Alabama are:

What cities in Alabama are hiring for Platform Experience Associate jobs?

Cities in Alabama with the most Platform Experience Associate job openings:

Senior Platform Engineer - OpenShift / Container Platform

Peraton

On-site

$146K - $234K/yr

Full-time

Posted 12 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 225 rated it services


Job description

Responsibilities

The Platform Engineer will stand up and operate a bare-metal container platform (OpenShift), support a feasibility assessment of OpenShift versus Spectro Cloud, and drive the transition toward infrastructure-as-code managed provisioning using Terraform and Ansible. This individual will work in a bare-metal-first environment while actively reducing reliance on manual installs over time, and will support core platform services and OCONUS bootstrap activities.

This role is flexible for occasional telework however, candidates must be within 50 miles to one of the following work locations:  Oklahoma City, OK, Montgomery, AL, Ogden, UT, San Antonio, TX, Mechanicsburg, PA, Chambersburg, PA, Arlington, VA, Ft. Meade, MD, Columbus, OH.

Other Responsibilities Include:

  • Install, configure, and operate bare-metal OpenShift (or equivalent enterprise Kubernetes distribution) clusters
  • Design and implement infrastructure-as-code provisioning using Terraform and Ansible for platform and VM orchestration
  • Support the objective feasibility assessment of OpenShift versus Spectro Cloud, documenting licensing tradeoffs, operability, and long-term sustainability considerations
  • Manage OpenShift cluster lifecycle including installation, upgrades, patching, scaling, and day-2 operations
  • Deploy and support core platform services including authoritative DNS (e.g., PowerDNS)
  • Implement and enforce STIGs and cybersecurity compliance requirements on platform infrastructure
  • Monitor platform health, performance, and capacity using observability tools; manage platform logging and alerting
  • Support OCONUS hardware bootstrap activities including physical hardware installation and configuration
  • Document platform architecture, configuration decisions, and operational procedures
  • Transition platform provisioning from manual/bare-metal installs toward a fully IaC-managed model
Qualifications

Required Qualifications:

  • Minimum general work experience of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D.
  • 5+ years of platform/systems engineering experience with hands-on Kubernetes-based container platform experience
  • US Citizenship
  • Active DoD Secret clearance
  • DoD 8570/8140 compliant certification
  • Hands-on experience deploying and administering OpenShift (or another enterprise Kubernetes distribution) on bare metal
  • Infrastructure-as-code proficiency, specifically Terraform and Ansible, for provisioning and configuration management
  • Working knowledge of virtualization/cloud orchestration platforms (Spectro Cloud, VMware, or equivalent)
  • Understanding of container platform architecture: networking (CNI), storage (CSI), cluster security, and lifecycle management
  • Ability to document platform architecture, licensing tradeoffs, and operational considerations
  • Strong Linux administration skills (RHEL)
  • Must have regular/recurring physical access to a DISA SIPR-accredited facility

Preferred Qualifications:

  • Excellent verbal and written communication skills
  • Excellent writing and grammatical skills
  • Excellent organizational skills and attention to detail
  • Red Hat Certified Specialist in OpenShift Administration
  • Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
  • HashiCorp Certified: Terraform Associate
  • Experience with GitOps workflows (e.g., ArgoCD, Flux) for platform configuration management
  • Experience bootstrapping platforms in disconnected or OCONUS environments including physical hardware installation
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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Hours and flexibility

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017