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Pinnacle Hospitality Jobs (NOW HIRING)

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Pinnacle Hospitality information

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How much do pinnacle hospitality jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pinnacle hospitality in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is Pinnacle Hospitality?

Pinnacle Hospitality typically refers to a company or group that provides management, consulting, or staffing services for hotels, restaurants, and other businesses in the hospitality industry. They may operate their own properties or manage hospitality operations on behalf of owners and investors. Pinnacle Hospitality companies focus on delivering exceptional guest experiences, maximizing operational efficiency, and ensuring profitability for their clients.

What are some typical challenges faced by team members in Pinnacle Hospitality, and how are they supported in overcoming them?

Team members in Pinnacle Hospitality often navigate the fast-paced nature of the hospitality industry, which can include managing high guest expectations and adapting to varying workloads during peak periods. To support staff, Pinnacle Hospitality emphasizes comprehensive training, clear communication channels, and a collaborative team environment. Regular feedback sessions and mentorship opportunities help employees address challenges, improve their skills, and maintain high service standards. This supportive approach not only fosters professional growth but also ensures a positive work atmosphere.

What are the key skills and qualifications needed to thrive in a hospitality management role at Pinnacle Hospitality?

Success in a hospitality management role at Pinnacle Hospitality requires a strong background in hotel or restaurant operations, customer service expertise, and often a degree in hospitality management or a related field. Familiarity with property management systems (PMS), point-of-sale (POS) software, and safety certifications like ServSafe are typically essential. Exceptional interpersonal skills, leadership, and problem-solving abilities help professionals excel in guest interactions and team management. These skills and qualifications ensure efficient operations, high guest satisfaction, and sustained business growth in a competitive hospitality industry.

What is the difference between Pinnacle Hospitality vs Hotel Front Desk Agent?

AspectPinnacle HospitalityHotel Front Desk Agent
CredentialsCustomer service experience, hospitality certificationsCustomer service experience, hospitality certifications
Work EnvironmentHotels, resorts, hospitality venuesHotels, resorts, hospitality venues
Employer & Industry UsageHospitality industry, hotel chainsHospitality industry, hotel chains
Job FocusOverseeing hospitality operations, guest satisfactionChecking in/out guests, handling reservations

Both Pinnacle Hospitality and Hotel Front Desk Agents work within the hospitality industry and often require similar credentials. However, Pinnacle Hospitality typically refers to a broader role involving overseeing multiple aspects of guest services and hospitality operations, while Hotel Front Desk Agents focus specifically on guest check-in, check-out, and reservations. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

More about Pinnacle Hospitality jobs
Infographic showing various Pinnacle Hospitality job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $43,359 per year, or $20.8 per hour.

Sales Coordinator - Audio Visual, Event Technology

Pinnacle Live

San Diego, CA

$26.27 - $29.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Pinnacle Live rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

190th of 491 rated business services


Job description

Sales Coordinator$26.27 - 29.50/hr

Join our team at Town and Country Resort San Diego in San Diego, CA, where lush gardens, expansive event spaces, and a relaxed resort atmosphere come together to create memorable guest experiences in the heart of Mission Valley.

Company Overview
Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Job Summary

The Sales Coordinator will assist the Venue Director and/or Sales Director in driving the sales efforts of their assigned venue. This position will assist the front-line sales leaders for the venue and will be responsible for generating assigned Scopes of Work (SOW) for their assigned leads. The Sales Coordinator will be tasked to move leads through their respective sales funnel using our Company’s proprietary sales process, focusing on connection, prequalification, solutions, and more.

Essential Functions
  • Assist Sales Leader with providing sales subject matter expertise and ambassador for the designated hotel sales team.
  • Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services.
  • Utilize the Company’s proprietary sales process as directed by Customer Experience and/or Venue Leadership, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.
  • Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.
  • Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
  • Enter all pertinent client information into Pinnacle Live’s CRM platform and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting.
  • Communicate and collaborate effectively with the In-Venue Sales Leadership team and Pinnacle Live Leadership.
  • Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
  • Represent Pinnacle Live and hotel venue during any assigned planning meetings, pre-convention and debrief meetings.
  • Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
  • Manage accurate and timely billing of events and clients.
  • Perform other duties as assigned
Education & Experience
  • Minimum of two (2) year of experience in a customer service facing role; prior Sales experience in the Hospitality Industry preferred
  • Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress
  • Production and Staging experience are preferred
  • Scenic and Décor experience is preferred
  • Rigging, Electrical, and Exhibit experience is preferred, but not necessary
Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

  • Highly skilled communicator; exceptional interpersonal and relationship-building skills
  • Highly skilled at project management; proven success working in a fast-paced environment
  • Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
  • Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
  • Very strong time management skills with the ability to work on multiple projects at a time effectively
  • Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively
  • Exceptional relationship builder, internally and externally

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits
  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.


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