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Ping Jobs in Missouri (NOW HIRING)

Conexon

NOC Level 1 Technician

Kansas City, MO · On-site

Perform initial diagnostics (e.g., ping, traceroute, interface checks) and execute standard resolution actions where documented in accordance with Standard Operating Procedures (SOPs) * Resolve known ...

Conexon

NOC Level 1 Technician

Kansas City, MO · On-site

Perform initial diagnostics (e.g., ping, traceroute, interface checks) and execute standard resolution actions where documented in accordance with Standard Operating Procedures (SOPs) * Resolve known ...

CONEXON

NOC Level 1 Technician

Kansas City, MO · On-site

Perform initial diagnostics (e.g., ping, traceroute, interface checks) and execute standard resolution actions where documented in accordance with Standard Operating Procedures (SOPs) * Resolve known ...

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All JobsPing JobsPing Jobs in Missouri

Ping information

See Missouri salary details

$31.4K

$46.3K

$65.2K

How much do ping jobs pay per year?

As of Aug 18, 2026, the average yearly pay for ping in Missouri is $46,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $51,100.00 per year, depending on experience, location, and employer.

What is a ping?

In a professional context, 'Ping' is typically not a job title but rather a term used in information technology and communications. It refers to a network utility used to test the reachability of a host on an Internet Protocol (IP) network and to measure the round-trip time data takes to travel from one device to another. IT professionals might 'ping' a server or device to troubleshoot connectivity issues. In some organizations, 'ping' may also be used informally as a verb meaning to send a quick message or alert to someone, often via email or chat. There is no widely recognized job title called 'Ping.'

What are the key skills and qualifications needed to thrive as a ping engineer?

To thrive as a Ping Engineer, you need a strong background in network engineering, troubleshooting, and TCP/IP protocols, typically supported by a degree in computer science or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, command-line utilities (such as ping, traceroute), and enterprise network management systems is essential. Excellent analytical thinking, attention to detail, and effective communication make someone stand out in this position. These skills and qualities ensure reliable network performance, rapid issue resolution, and seamless connectivity across organizational infrastructures.

What are some typical challenges faced by professionals working in network monitoring and administration roles such as those using ping tools?

Professionals working in network monitoring and administration often encounter challenges such as quickly identifying and resolving network latency or downtime, managing performance across distributed systems, and balancing proactive monitoring with reactive troubleshooting. These roles require continuous vigilance, effective use of diagnostic tools like Ping, and clear communication across IT teams to minimize disruptions. Adapting to evolving technologies and maintaining up-to-date knowledge of network protocols are also essential for long-term success in this field.

What is the difference between Ping vs Network Technician?

AspectPingNetwork Technician
Required CredentialsBasic networking knowledge, certifications like CompTIA A+ or Network+Advanced certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentPrimarily software-based, testing connectivity, and troubleshootingHands-on hardware setup, network installation, and maintenance
Employer & Industry UsageIT support, network troubleshooting, service providersTelecom companies, corporate IT departments, network service providers

While both Ping and Network Technician roles involve networking, Ping is a tool used for testing connectivity, whereas a Network Technician performs hands-on network setup and maintenance. Understanding the differences helps clarify job expectations and required skills in the networking field.

What are the most commonly searched types of Ping jobs in Missouri?

The most popular types of Ping jobs in Missouri are:

What are popular job titles related to Ping jobs in Missouri?

For Ping jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Ping jobs in Missouri look for?

The top searched job categories for Ping jobs in Missouri are:

What cities in Missouri are hiring for Ping jobs?

Cities in Missouri with the most Ping job openings:

Ping jobs near you
Infographic showing various Ping job openings in Missouri as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $46,284 per year, or $22.3 per hour.

NOC Level 1 Technician

Conexon

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we're looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.
The NOC Level 1 Technician is responsible for 24/7 network monitoring, initial incident response, and
accurate escalation of network and service issues within an ISP/MSP environment, including Fiber -to-theHome (FTTH) and Passive Optical Network (PON) services. This role serves as the front line of operational
support, ensuring timely detection, logging, categorization, communication, and escalation of incidents in
accordance with Incident and Major Incident Management procedures.
Location: In office
Job Type: Full- time
Schedule: Fixed, ability to work scheduled shifts in a 24/7/365 operational environment
Overtime: No
FLSA Status: Non-Exempt
Travel: No
Requirements
  • Foundational knowledge of TCP/IP, OSI model concepts, VLANs, and basic routing principles
  • Familiarity with network hardware, customer premises equipment (CPE), and monitoring and ticketing systems
  • Foundational understanding of Fiber-to-the-Home (FTTH) network architectures
  • Working knowledge of Passive Optical Network (PON) technologies (e.g., GPON, XGS-PON)
  1. Familiarity with key FTTH components, including:
  2. Optical Line Terminals (OLT)
  3. Optical Network Terminals (ONT/ONU)
  • Passive splitters and fiber distribution networks
  • Ability to interpret basic optical metrics, including signal levels, attenuation, and loss thresholds.
  • Understanding common FTTH service issues related to optical signal loss, provisioning errors, and access network faults
  • Ability to adapt to a rapidly changing team environment in support of evolving business and operational needs
  • Ability to remain calm and effective while working under pressure in a reactive operational environment

Key Responsibilities
Network Monitoring & Incident Intake
  • Monitor network, system, and service health using Network Management Systems (NMS) and alerting platforms
  • Monitor Fiber-to-the-Home (FTTH) network elements and alarms using NMS, Element Management Systems (EMS), and vendor-specific platforms
  • Detect, log, and categorize incidents based on defined impact and urgency criteria
  • Monitor approved maintenance windows for alarms or service impacts
  • Log incidents if unplanned customer impact occurs during a change
  • Respond promptly to alarms, alerts, and client-reported issues
  • Identify and document customer-impacting fiber outages related to feeder, distribution, or access network segments
  • Open, document, and manage network trouble tickets in accordance with established procedures
  • Assist with basic FTTH service activation verification as needed, including ONT registration, authentication status, and service availability

Initial Troubleshooting & Resolution
  • Perform basic troubleshooting for WAN/LAN connectivity, service availability, and performance issues
  • Perform initial diagnostics (e.g., ping, traceroute, interface checks) and execute standard resolution actions where documented in accordance with Standard Operating Procedures (SOPs)
  • Resolve known issues within defined authority and escalate unresolved incidents appropriately
  • Perform initial triage of Passive Optical Network (PON) events impacting customer services, including service degradation and loss of connectivity
  • Correlate FTTH alarms and events with customer trouble reports to determine the scope and severity of outages

Escalation & Coordination
  • Identify potential Major Incidents and immediately escalate to NOC Level 2
  • Escalate incidents to Level 2 Technicians with clear documentation, troubleshooting steps taken, and observed symptoms
  • Coordinate with internal teams, field operations, and carriers to support initial diagnostics and incident responses
  • Escalate fiber-related incidents to appropriate engineering, Outside Plant (OSP), or vendor support teams in accordance with established escalation procedures
  • Follow change-related notifications and escalation procedures

Communication & Documentation
  • Provide timely, accurate, and professional status updates in accordance with outage and incident communication guidelines
  • Ensure incident records contain accurate timestamps, affected services, and customer impact details
  • Maintain detailed shift logs and ticket notes to ensure continuity of operations across shifts

Experience & Education
  • High school diploma or equivalent required
  • Degree in Information Technology, Networking, or a related field preferred
  • CompTIA Network+ or related certification preferred; coursework in progress may be considered
  • Fiber Optic Association (FOA) or Fiber Broadband Association (FBA) certification is a plus
  • 1-2 years of experience in a NOC, help desk, or equivalent technical support environment preferred
  • Equivalent education, certifications, or qualifications may be considered in lieu of experience

Certifications (Preferred)
  • CompTIA Network+ or related certification (or coursework in progress may be considered)
  • Fiber Optic Association (FOA) or Fiber Broadband Association (FBA) certifications are a plus

Work Requirements
  • Regular on-site office presence is required
  • Ability to work flexible shifts in a 24/7/365 operational environment
  • Ability to adapt to a rapidly changing team environment in support of evolving business and operational needs
  • Ability to remain calm and effective while working under pressure in a reactive operational environment

Standard company benefits include
  • 3 weeks of Paid time off
  • Full benefits (i.e. health, dental, and vision)
  • Life insurance
  • Long-term and short-term disability insurance
  • Retirement benefits

Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon's mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.

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