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Pier 39 Jobs (NOW HIRING)

Hotel Caza San Francisco

House Attendant

San Francisco, CA · On-site

$16.50 - $21/hr

Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach ...

Highgate Hotels

House Attendant

San Francisco, CA · On-site

$16.50 - $19.75/hr

Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach ...

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How much do pier 39 jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pier 39 in the United States is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $32.45 per hour, depending on experience, location, and employer.

What is a Pier 39 job?

A Pier 39 job refers to employment opportunities at Pier 39, a popular waterfront destination in San Francisco. Jobs can range from retail and restaurant positions to roles in attractions, customer service, and maintenance. Many positions are seasonal or part-time, catering to the large number of tourists who visit year-round. Employees often enjoy working in a lively environment with beautiful views of the bay.

What are the typical responsibilities for employees working at Pier 39 attractions or retail shops?

Employees at Pier 39, whether in retail shops, restaurants, or attractions, typically handle a mix of customer service, sales, and operational tasks. This can include greeting visitors, assisting with purchases or ticketing, restocking merchandise, ensuring cleanliness and safety, and providing information about Pier 39’s amenities. Teamwork is essential, as staff often coordinate with others to manage crowds, deliver excellent guest experiences, and support special events. Flexibility and strong communication skills are key, as the work environment is bustling and frequently changing.

What are the key skills and qualifications needed to thrive as a retail associate at Pier 39, and why are they important?

To thrive as a Retail Associate at Pier 39, you need strong customer service skills, basic math abilities, and experience in retail or sales environments. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, teamwork, and problem-solving skills help associates engage with diverse visitors and resolve issues effectively. These skills and qualities are crucial for delivering positive guest experiences and supporting the success of retail operations in a busy tourist destination.

What is the difference between Pier 39 vs Customer Service Associate?

AspectPier 39Customer Service Associate
Primary RoleTourist attraction staff, entertainment, retail, food serviceCustomer support, sales, service in retail or hospitality
Work EnvironmentOutdoor, busy tourist area, seasonal peaksIndoor retail or hospitality settings, customer-facing
Required SkillsCommunication, hospitality, multitaskingCommunication, problem-solving, sales skills
Common CertificationsNone specific, hospitality or food service certifications optionalCustomer service certifications optional

While Pier 39 staff focus on managing a popular tourist destination with retail and entertainment duties, Customer Service Associates typically work in retail or hospitality settings providing direct support to customers. Both roles require strong communication skills, but Pier 39 roles emphasize hospitality and multitasking in a lively outdoor environment, whereas Customer Service Associates focus on sales and customer support indoors.

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Pier 39 jobs near you
Infographic showing various Pier 39 job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,629 per year, or $22.9 per hour.

House Attendant

Hotel Caza San Francisco

San Francisco, CA • On-site

$16.50 - $21/hr

Full-time

Re-posted yesterday

Job description

Compensation TypeHourlyHighgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Hotel Caza (formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation - this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach's acclaimed dining and entertainment.

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Responsibilities
  • Buff marble floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed.
  • Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to hotel standards.
  • Clean guestrooms as needed.
  • Have knowledge of and assist in all emergency procedures.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Ensure overall guest satisfaction.
Qualifications
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Employment Type: FULL_TIME

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