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Pickup Manager Jobs in Silver Spring, MD (NOW HIRING)

Newport Healthcare

Nurse Manager

Great Falls, VA

What You'll Do The Manager, Nursing provides oversight and instructions for on-site nursing to ... Phlebotomy when ordered by MD and communicate with Quest regarding pickup. * Uphold all policies ...

New

Labcorp

Dispatcher

Chantilly, VA

$17.75 - $26/hr

Utilize route management software to schedule, coordinate and dispatch specimen pickups * Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) * Responsible for ...

Roda

Part Time Parts Manager

Rockville, MD · On-site

$20 - $30/hr

We are looking to hire a Part-time Parts & Dispatch Associate to manage day-to-day logistics ... pickup, service, and returnReceive incoming parts with speed and accuracy-verify against invoices ...

Roda

Part Time Parts Manager

Rockville, MD · On-site

$20 - $30/hr

We are looking to hire a Part-time Parts & Dispatch Associate to manage day-to-day logistics ... Monitor vehicle movement and ensure smooth handoffs between pickup, service, and return * Receive ...

Giant Food

Pharmacy Manager - Pharmacy

Baltimore, MD · On-site

$64.50 - $76/hr

FT back up pharmacy manager * PT Rx- $49-61.25 * FT Rx-$101,920-$127,400 * Rx Mgr- $108,990-$136 ... pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our ...

Hogan

Night Fleet Manager

Fort Washington, MD · On-site

Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.

Hogan

Night Fleet Manager

Fort Washington, MD · On-site

Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.

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All JobsPickup JobsPickup Manager JobsPickup Manager Jobs in Silver Spring, MD

Pickup Manager information

See Silver Spring, MD salary details

$12

$25

$48

How much do pickup manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pickup manager in Silver Spring, MD is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.34 per hour, depending on experience, location, and employer.

What is a pickup manager?

Pickup Managers are responsible for overseeing and coordinating the pickup operations within a company, often in logistics, delivery, or retail settings. They ensure that goods or packages are collected efficiently and on time, manage pickup staff, and maintain communication with customers to resolve any issues. Pickup Managers also handle scheduling, monitor performance metrics, and may implement process improvements to enhance service quality. Their role is key in making sure the pickup process runs smoothly and meets company standards.

How does a pickup manager typically coordinate with other departments to ensure smooth operations?

A Pickup Manager regularly collaborates with teams such as warehouse staff, dispatchers, and customer service to ensure timely and accurate pickups. Effective communication is essential to address any scheduling conflicts, last-minute changes, or customer issues. This role often involves daily meetings or briefings to align priorities and quickly resolve challenges, which helps maintain efficiency and customer satisfaction. Building strong relationships across departments is key to anticipating and addressing potential bottlenecks.

What are the key skills and qualifications needed to thrive as a pickup manager, and why are they important?

To thrive as a Pickup Manager, you need strong organizational skills, experience in logistics or supply chain management, and a high school diploma or equivalent (with some employers preferring an associate degree). Familiarity with warehouse management systems (WMS), scheduling software, and inventory tracking tools is typically required. Excellent communication, problem-solving, and leadership abilities are crucial for coordinating teams and ensuring timely pickups. These skills ensure efficient operations, high customer satisfaction, and the smooth handling of daily logistics challenges.
Pickup Manager jobs near you

On-Site Manager

HeiTech Services, Inc

Gaithersburg, MD • On-site

Full-time

Re-posted 22 hours ago

Job description

The On-Site Manager is the senior leader responsible for the overall direction, performance, and day-to-day execution of a large, multi-location mail processing and distribution program. This position leads operations supporting a central mail facility, satellite mailrooms, and approximately 1,300 delivery points across roughly 110 buildings, with responsibility for an environment processing approximately 2.5 million incoming and outgoing mail and parcel items annually, in addition to more than 750,000 pieces of internal mail and publications.
As the project's primary operational authority, the On-Site Manager directs staffing, workflow, mailroom production, delivery routes, quality control, reporting, safety, and continuity of operations. The role provides hands-on leadership to mail clerks and drivers, monitors service performance, resolves operational issues, coordinates substitute coverage, and ensures all locations remain fully staffed, compliant, and operational. This individual also serves as the central point of accountability for maintaining service accuracy, meeting delivery timelines, managing risks, and sustaining a professional, customer-focused operation.
Key Responsibilities:
  • Remain on-site during all operating hours and provide overall leadership, coordination, and accountability for daily mail operations.
  • Ensure the central mail facility and all satellite mailrooms are adequately staffed, fully operational, and consistently meeting established service requirements.
  • Direct the receipt, inspection, screening, counting, sorting, processing, preparation, dispatch, pickup, and delivery of incoming, outgoing, interoffice, accountable, postal, and commercial carrier mail and parcels.
  • Manage daily staffing assignments, workload distribution, route coverage, and resource allocation in response to fluctuating volumes, high-demand periods, operational disruptions, and logistical challenges.
  • Provide qualified substitute coverage for absent managers, mail production personnel, and drivers within established response timeframes.
  • Coordinate additional work hours, overtime, or weekend support when needed to maintain service levels, eliminate backlogs, or address unexpected workload demands.
  • Oversee daily pickup and delivery routes, ensuring schedules, service windows, and handling requirements are consistently met.
  • Maintain continuity of operations by responding promptly to staffing gaps, vehicle issues, inclement weather, equipment problems, and other risks that could affect service delivery.
  • Serve as the primary operational point of contact for the customer and the central point of accountability for daily performance, communication, issue resolution, and service delivery.
  • Build and maintain strong working relationships with customer representatives, facility contacts, and other stakeholders, responding promptly to questions, service requests, and concerns.
  • Identify and report service irregularities, performance concerns, and operational risks, and develop timely corrective action plans to resolve issues and prevent recurrence.
  • Develop, implement, and maintain the Quality Assurance and Control Plan, including routine quality reviews, performance checks, and individual accountability for sorting and delivery personnel.
  • Ensure the accurate and timely preparation of operational reports, mail volume reports, quality assurance documentation, parcel activity reports, and other required performance data.
  • Monitor employee performance, conduct, customer service, safety, security, housekeeping, identification requirements, and completion of required training.
  • Enforce compliance with applicable postal regulations, organizational procedures, safety practices, security requirements, and established operating standards.
  • Supervise and coach mail clerks, drivers, and other operational personnel, providing direction, feedback, training, and performance support.
  • Participate in pre-launch onboarding and operational phase-in activities, ensuring personnel, vehicles, access credentials, equipment, and procedures are ready for full performance on the first day of operations.

Requirements
  • At least five years of hands-on experience in mail center, postal, distribution, logistics, or a closely related operational environment.
  • At least five years of supervisory or management experience leading frontline staff in a high-volume, deadline-driven operation.
  • Demonstrated experience overseeing mail processing, sorting, accountable mail, parcel handling, delivery routes, and daily production workflows.
  • Proven ability to manage staffing levels, employee schedules, substitute coverage, workload balancing, and continuity of operations.
  • Experience supervising mail clerks, drivers, or similar operational personnel and addressing performance, conduct, training, and customer service issues.
  • Strong working knowledge of postal regulations, mail handling procedures, safety practices, chain-of-custody requirements, and quality control processes.
  • Ability to prepare and review operational reports, production data, quality documentation, corrective action plans, and performance metrics.
  • Strong problem-solving skills with the ability to identify operational risks, resolve service disruptions, and implement timely corrective actions.
  • Excellent communication and interpersonal skills, including experience serving as the primary point of contact for customers and senior stakeholders.
  • Ability to work on-site in Gaithersburg, MD daily throughout established operating hours and support additional hours when necessary to maintain service continuity.
  • Ability to successfully complete required background screening, identity verification, access credentialing, and security training.
  • Proficiency with standard office software, electronic tracking systems, and mail or parcel management applications.

Preferred Qualifications:
  • Experience managing centralized mail operations supporting multiple facilities, delivery routes, or a large institutional campus.
  • Experience overseeing high-volume USPS, commercial carrier, accountable, interoffice, and publication distribution activities.
  • Familiarity with quality assurance programs, independent performance reviews, route accountability, and continuous improvement practices.
  • Experience managing contractor-furnished vehicles, delivery operations, or fleet continuity requirements.
  • Previous responsibility for launching, transitioning, or stabilizing a large operational services program.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.
If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.
HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

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