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Physical Therapy Receptionist Jobs in Indiana (NOW HIRING)

Ernest Health

Receptionist - Full time

Lafayette, IN · On-site

$15.25 - $20/hr

... physical therapy, occupational therapy, speech therapy, and innovative rehabilitation techniques. The hospital features modern amenities such as a large therapy gym, an indoor therapy pool, and ...

Ernest Health

Receptionist - Full time

Lafayette, IN · On-site

$15.25 - $20/hr

... physical therapy, occupational therapy, speech therapy, and innovative rehabilitation techniques. The hospital features modern amenities such as a large therapy gym, an indoor therapy pool, and ...

HealthSouth

Receptionist

Newburgh, IN · On-site

$15 - $19.75/hr

Check all therapy charges and attach census to back of each therapist's batch. Qualifications ... physical disability, or any other protected classification. We're eagerly looking forward to ...

PainPoint

Medical Assistant/Receptionist

Merrillville, IN · On-site

$17.50 - $18.50/hr

MA/Receptionist | Friday: MA (alternating weekly between Valparaiso & Crown Point) Location: Crown ... Our multidisciplinary team combines innovative interventional procedures, physical therapy, and ...

Ernest Health

Weekend Part-Time Receptionist

Bloomington, IN · On-site

$12.75 - $16.75/hr

... to physical, occupational, and speech therapists - works hand-in-hand with patients and their ... We are seeking a Weekend Part-Time Receptionist to join our team of passionate patient caregivers!

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Physical Therapy Receptionist information

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$9

$16

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How much do physical therapy receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for physical therapy receptionist in Indiana is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does a physical therapy receptionist do?

As a physical therapy receptionist, you work for a clinic or physical therapist office, checking patients in and out of the office, scheduling appointments, assisting with billing and insurance, and maintaining accurate medical records. Your duties and responsibilities also include answering phones, greeting patients with a welcoming demeanor, and answering questions about patient care or treatment when possible. You prepare client charts, clean the reception area, and maintain office inventory. Protecting patient confidentiality is a significant part of the job, meaning you must abide by federal HIPAA regulations.

What are the main responsibilities of a physical therapy receptionist?

A Physical Therapy Receptionist is responsible for greeting patients, scheduling appointments, verifying insurance information, and handling patient records. They also answer phone calls, assist with billing and payments, and ensure that the front desk runs smoothly. Their role is crucial in providing excellent customer service and supporting both the therapists and patients throughout the treatment process.

What are the key skills and qualifications needed to thrive as a physical therapy receptionist, and why are they important?

To thrive as a Physical Therapy Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and medical billing tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help you effectively interact with patients and support clinical staff. These skills ensure smooth front desk operations, accurate patient records, and a welcoming environment that enhances patient satisfaction.

What are some typical challenges a physical therapy receptionist may encounter, and how can they be managed?

Physical Therapy Receptionists often balance a high volume of patient scheduling, insurance verification, and front-desk inquiries, which can be challenging during busy periods. Effectively managing multiple tasks while maintaining a welcoming attitude is key. Utilizing organizational tools and clear communication with both therapists and patients helps streamline workflow. Additionally, staying updated on insurance policies and clinic procedures can reduce errors and enhance the patient experience.

What is the difference between Physical Therapy Receptionist vs Physical Therapist Assistant?

AspectPhysical Therapy ReceptionistPhysical Therapist Assistant
CredentialsHigh school diploma or equivalent; no licensing requiredAssociate's degree in physical therapy assisting; licensed or registered
Work EnvironmentFront desk, administrative tasks, patient schedulingClinical settings, assisting physical therapists with patient care
Job ResponsibilitiesAnswering phones, scheduling appointments, insurance processingImplementing treatment plans, assisting with exercises, patient documentation

The main difference is that a Physical Therapy Receptionist handles administrative duties and patient scheduling, while a Physical Therapist Assistant actively participates in patient care under supervision. Both roles are essential in a physical therapy setting but require different qualifications and responsibilities.

More about Physical Therapy Receptionist jobs

What are the most commonly searched types of Physical Therapy Receptionist jobs in Indiana?

The most popular types of Physical Therapy Receptionist jobs in Indiana are:

What are popular job titles related to Physical Therapy Receptionist jobs in Indiana?

For Physical Therapy Receptionist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Physical Therapy Receptionist jobs in Indiana look for?

The top searched job categories for Physical Therapy Receptionist jobs in Indiana are:

What cities in Indiana are hiring for Physical Therapy Receptionist jobs?

Cities in Indiana with the most Physical Therapy Receptionist job openings:

Physical Therapy Receptionist jobs near you
Infographic showing various Physical Therapy Receptionist job openings in Indiana as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,262 per year, or $17 per hour.

Care Coordinator (Medical Receptionist/PSR)

ProRehab Physical Therapy

Poseyville, IN • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Full Time Front Desk Medical Receptionist

ProRehab Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

Pay: $16/HR

Schedule: M-F ~8am-5pm

Poseyville, Indiana 47633

At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.

What we offer:

  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • Family Building and Parental Leave Benefits
  • 401(k) with employer matching up to 4%
  • Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
  • Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
  • A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations
Qualifications

• High School Diploma or GED

• Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting preferred but not required.

• Strong communication, organization, multitasking, and follow-up skills

• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets

• Ability to discuss payments, scheduling expectations, and basic insurance information with professionalism

• A calm, patient-centered approach with strong attention to detail and a willingness to help the team

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources

• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls

• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps

• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits

• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed

• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

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