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Physical Therapy Office Assistant Jobs (NOW HIRING)

Austin Orthopedic Institute

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Physical Therapy Front Office Coordinator

Austin, TX · On-site

$18 - $23/hr

The Physical Therapy Front Office Coordinator plays a vital role in ensuring seamless daily ... Verify insurance coverage and assist with billing support * Oversee front desk management and ...

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Physical Therapy Office Assistant information

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How much do physical therapy office assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for physical therapy office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a physical therapy office assistant?

Physical therapy office assistants are administrative professionals who work in physical therapy clinics or departments. They handle tasks such as scheduling appointments, managing patient records, answering phones, billing, and coordinating communication between patients and therapists. Their role ensures the clinic runs smoothly and allows physical therapists to focus on patient care. They may also provide basic information to patients and help with insurance paperwork.

What are the typical daily responsibilities of a physical therapy office assistant?

A Physical Therapy Office Assistant typically handles a variety of tasks each day, including scheduling patient appointments, verifying insurance information, managing patient records, and assisting with billing processes. They often serve as the first point of contact for patients, answering phones and greeting visitors to the clinic. Additionally, they may support physical therapists by preparing treatment rooms and ensuring that necessary forms are completed, helping to maintain an organized and welcoming environment. Collaboration with therapists and other administrative staff is essential to keep the office running smoothly and provide excellent patient care.

What is the difference between Physical Therapy Office Assistant vs Physical Therapist?

AspectPhysical Therapy Office AssistantPhysical Therapist
CredentialsHigh school diploma or equivalent; certification preferredDoctor of Physical Therapy (DPT) degree, state licensure
Work EnvironmentPhysiotherapy clinics, hospitals, outpatient centersClinics, hospitals, private practices
Job RoleAdministrative support, patient scheduling, insurance processingPatient assessment, developing treatment plans, therapy delivery

The Physical Therapy Office Assistant primarily handles administrative tasks within physiotherapy settings, requiring minimal formal healthcare credentials. In contrast, the Physical Therapist is a licensed healthcare professional responsible for patient care and treatment planning. Both roles work in similar environments but differ significantly in responsibilities and required qualifications.

What are the key skills and qualifications needed to thrive as a physical therapy office assistant, and why are they important?

A Physical Therapy Office Assistant should have strong organizational abilities, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic billing or insurance processing tools is important. Excellent interpersonal skills, professionalism, and the ability to multitask make someone stand out in this role. These competencies ensure efficient clinic operations, accurate patient records, and a welcoming environment for patients and staff.
What cities are hiring for Physical Therapy Office Assistant jobs? Cities with the most Physical Therapy Office Assistant job openings:
What are the most commonly searched types of Physical Therapy Office jobs? The most popular types of Physical Therapy Office jobs are:
What states have the most Physical Therapy Office Assistant jobs? States with the most job openings for Physical Therapy Office Assistant jobs include:
Physical Therapy Office Assistant jobs near you
Infographic showing various Physical Therapy Office Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.

Office Assistant - Physical Therapy

Body Harmony Physical Therapy

Manhattan, NY

$16 - $18/hr

Full-time

Re-posted 23 days ago

Job description

Job Summary:

The Office Assistant is the first point of contact for patients at our physical therapy clinic. This role is responsible for delivering excellent customer service, handling administrative tasks, managing patient flow, and ensuring efficient front desk operations. The ideal candidate is friendly, organized, detail-oriented, and capable of multitasking in a fast-paced environment.

** This position is great for those, especially students, interested in a health care career, as you will get experience learning the operation side of health care.


Key Responsibilities:

  • Greet patients warmly and check them in and out for appointments
  • Answer multi-line phones and respond to inquiries in a professional and timely manner
  • Schedule, confirm, cancel, and reschedule appointments as needed
  • Verify insurance benefits and obtain necessary authorizations or referrals
  • Collect patient co-pays, balances, and manage daily cash reconciliation
  • Input and update patient information accurately in the electronic medical records (EMR) system
  • Communicate with therapists and clinical staff to manage patient flow efficiently
  • Maintain a clean and organized front desk and waiting area
  • Handle incoming and outgoing mail and faxes
  • Assist with billing, claims follow-up, and other administrative duties as assigned


Qualifications:

  • High school diploma or equivalent (Associate degree preferred)
  • 1-2 years of medical office or front desk experience (experience in a physical therapy or rehab setting is a plus)
  • Proficiency with EMR systems and Microsoft Office (Word, Excel, Outlook)
  • Excellent communication, organizational, and customer service skills
  • Ability to handle confidential information with discretion
  • Positive attitude and team-oriented mindset
  • Comfortable working in a clinical environment


Hours:

  • Monday 11 to 7 pm
  • Tuesday through Friday 2 to 7 pm


Benefits:

  • Flexible hours or scheduling if available
  • Opportunities for growth within the clinic

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