Director, Photography โ CoStar Group โ Richmond, VA
Role Overview
At CoStar Group, Photography plays a critical role in bringing our products to life on behalf of our customers. Whether visually capturing a stateโofโtheโart office building, a multifamily community, a neighborhood, or a residential listing, our media helps users navigate our marketplaces to understand realโestate in a more immersive and meaningful way. Reporting to the VP of Photography, the Director of Photography will lead a team of managers who oversee field photography teams supporting CoStar Group brands, including Homes.com, Apartments.com, LoopNet, and other product lines. This leader will be accountable for operational performance, media quality, and market ownership and will contribute to continued growth of the Photography department to support product adoption and new ways for customers and consumers to experience realโestate digitally. The role is based in our Richmond VA office.
Key Responsibilities
- Lead, coach, and develop Photography Managers responsible for photographers, ensuring strong execution against operational metrics, appointment deadlines, media quality standards, and customer expectations.
- Partner with Photography Managers to build highโperforming teams through effective hiring, onboarding, training, performance management, and ongoing coaching.
- Set clear priorities and action plans based on KPIs, scorecards, client volume, quality trends, and marketโlevel performance data.
- Drive consistent execution of company standards across photography, video, drone, Matterport, and other media deliverables while maintaining a strong focus on accuracy, completeness, and brand quality.
- Identify operational obstacles, resolve escalations, and provide timely guidance to Photography Managers to improve productivity, coverage, service delivery, and team engagement.
- Develop and execute strategies to grow the Photography department in alignment with business needs, product priorities, customer demand, and new digital realโestate experiences.
- Champion process improvement and technologyโenabled workflows, including AIโenabled tools, to reduce manual effort, increase field capacity, improve consistency, and support scalable media delivery.
- Collaborate closely with Sales, Product, Research, Logistics, Training, Customer Support, and IT to ensure Photography capabilities support product adoption, customer value, and seamless service delivery.
- Build scalable onboarding, training, and development programs that strengthen Photography Manager effectiveness and support the continued growth of field photography teams.
Basic Qualifications
- Bachelorโs degree from an accredited, notโforโprofit university or college; masterโs degree preferred.
- 7+ years of operations leadership experience, including leading managers and largeโscale dispersed teams against deadlines, deliverables, and quality standards.
- Proven track record driving accountability through managers in a metricโdriven organization, with the ability to translate performance data into clear action plans.
- Demonstrated ability to operate in a fastโpaced environment with high creative, technical, customer service, and delivery standards.
- Strong crossโfunctional leadership skills with the ability to partner with Sales, Product, Operations, Training, IT, and other stakeholders to deliver business outcomes.
- Strategic mindset with experience scaling teams, improving workflows, and supporting adoption of products, services, or technologyโenabled customer experiences.
- Current and valid driverโs license; satisfactory completion of driving record/abstract check before start; driving history must reflect responsible behavior and compliance with traffic laws.
Whatโs in it for you?
- Comprehensive healthcare coverage: Medical, Vision, Dental, Prescription Drug.
- Life, legal, and supplementary insurance.
- Commuter and parking benefits.
- 401(K) retirement plan with matching contributions.
- Employee stock purchase plan.
- Paid time off.
- Tuition reimbursement.
- Onโsite fitness center and/or reimbursed fitness center membership costs; access to yoga studio, Peloton, personal training, group exercise classes.
- Access to CoStar Groupโs Employee Resource Groups.
- Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks.
Compensation
Base Compensation: $150k with performanceโbased bonus.
We welcome all qualified candidates who are currently eligible to work fullโtime in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drugโfree workplace and perform preโemployment substance abuse testing.
#J-18808-Ljbffr