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Phone Jobs in Chicago, IL (NOW HIRING)

Controlled Force

PHONE REPRESENTATIVE

Batavia, IL · On-site

$20/hr

Phone Representative Location: 335 N River Street Suite 200, Batavia IL, 60510 Job Type: Full-Time, In-Office Only (No Remote) Reports To: Office Manager / HR Department Position Summary: We are ...

Rosati's Pizza

Phone Staff

Bolingbrook, IL · On-site

$14.75 - $17.75/hr

Rosati's Pizza, a Chicagoland Favorite since 1964 is looking for friendly and outgoing phone staff and cashiers. FT & PT shifts available. Responsibilities: Greet callers promptly, courteously ...

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

As a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and direct their calls ...

Rosati's Pizza

Phone Staff, Cashier

Matteson, IL · On-site

$11.50 - $15.75/hr

Rosati's Pizza, a Chicagoland Favorite since 1964 is looking for friendly and outgoing phone staff and cashiers. FT & PT shifts available. Responsibilities: Greet callers promptly, courteously ...

HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

As a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and direct their calls ...

Rosati's Pizza

Phone Staff, Cashier

La Grange Park, IL · On-site

$11.75 - $16/hr

Rosati's Pizza, a Chicagoland Favorite since 1964 is looking for friendly and outgoing phone staff and cashiers. FT & PT shifts available. Responsibilities: Greet callers promptly, courteously ...

LaCoco's Pizza

Cashier/Phone

Chicago, IL · On-site

$16.60/hr

Benefits: * Employee discounts * Flexible schedule * Free food & snacks * Free uniforms Reports To Production Director Job Summary Provide friendly, responsive service to create an exceptional dining ...

Lou Malnati's Pizzeria

Phone/Host/Cashier

Wilmette, IL · On-site

$15/hr

Here is what you can expect on a typical day as a Team Member at Lou Malnati's * You will be on the move. You will be on your feet your entire shift, talking to customers and your team to keep orders ...

Lou Malnati's Pizzeria

Phone/Host/Cashier

Naperville, IL · On-site

$15/hr

Here is what you can expect on a typical day as a Team Member at Lou Malnati's * You will be on the move. You will be on your feet your entire shift, talking to customers and your team to keep orders ...

Lou Malnati's Pizzeria

Phone/Host/Cashier

Flossmoor, IL · On-site

$15/hr

Here is what you can expect on a typical day as a Team Member at Lou Malnati's * You will be on the move. You will be on your feet your entire shift, talking to customers and your team to keep orders ...

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All JobsPhone JobsPhone Jobs in Chicago, IL

Phone information

See Chicago, IL salary details

$9

$16

$26

How much do phone jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for phone in Chicago, IL is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.84 per hour, depending on experience, location, and employer.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the most commonly searched types of Phone jobs in Chicago, IL?

The most popular types of Phone jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Phone jobs?

Cities near Chicago, IL with the most Phone job openings:

Phone jobs near you
Infographic showing various Phone job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,299 per year, or $16.5 per hour.

PHONE REPRESENTATIVE

Batavia, IL • On-site

Controlled Force
See more jobs at Controlled Forceexternal

$20/hr

Full-time

PTO

Re-posted 20 days ago

Job description

Job Title: Phone Representative

Location: 335 N River Street Suite 200, Batavia IL, 60510

Job Type: Full-Time, In-Office Only (No Remote)

Reports To: Office Manager / HR Department

Position Summary:

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess a clear speaking voice, strong interpersonal skills, and demonstrate proficiency in Microsoft Office tools. This is an in-office only position—remote work is not permitted.

Key Responsibilities:

- Contact customers via phone, email and forward company training materials and training events

- Track and confirm customers receipt of information and or attendance

- Professional and comfortable with speaking on the phone.


Work Environment & Schedule:

Standard business hours, 8:00 AM – 5:00 PM


Office-based position; must be physically present at the assigned location

Business casual dress code

Benefits (if applicable):

PTO Accrual Policy, and option to select benefits we offer.

Apply:

Please submit your resume and a brief cover letter to Santinog@controlledforce.com. Candidates selected for interviews will be contacted directly.



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