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Phone Jobs in Minnesota (NOW HIRING)

Kahler Automation

Phone Support Supervisor

Fairmont, MN · On-site

$74K - $112K/yr

Phone Support Supervisor Reports to: CEO Department: Service Location: 808 Timberlake Road, Fairmont, MN 56031 Position Summary: This full-time technical leadership position combines people ...

Mercy

RN - Pediatrics Phone Triage

Anoka, MN · On-site

$100/day

Mercy Pediatrics at New Ballas Towers Clinic Phone Triage Full Time RN M-F - 40 hours/week 8am-430pm or 9am-530pm Overview : Provides professional nursing care to patients within the medical practice ...

The US Oncology Network

Telephone Operator

Saint Paul, MN · On-site

$19.50 - $25/hr

Provides a pleasant and helpful phone contact for callers. * Responsible for opening and closing the switchboard. * Responsible for the in-house paging system. * Performs clerical duties as assigned ...

Fast Phone Repair LLC

Sales Consultant

Rochester, MN · On-site

$18/hr

POSITION DETAILS As a Sales Consultant, you will focus on creating the best possible experience for our customers both on the phone and in person. You will be responsible for guiding the customer ...

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How much do phone jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for phone in Minnesota is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.97 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Jobs that can pay $4,000 a week without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and commissions. High-paying freelance or contract work in fields like digital marketing, software development, or consulting can also reach this income level, typically requiring specialized skills and a strong client base.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the key skills and qualifications needed to thrive as a Phone Sales Representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

Is paid chatting a legitimate job?

Paid chatting jobs involve providing conversation or companionship services online for compensation. While some platforms are legitimate, others may be scams; it is important to verify the company's reputation and ensure compliance with legal and safety standards before accepting such work.

How can I make 2000 a week working from home?

A phone job such as customer service, sales, or technical support can potentially earn $2,000 weekly if you work full-time and have relevant skills. Achieving this income may require high-volume calls, commission-based pay, or specialized expertise, often involving remote work tools and consistent schedules.

What are some jobs I can do on my phone?

Jobs that can be done on a phone include social media management, customer service via chat or call centers, freelance writing, data entry, and remote sales or marketing roles. These jobs often require good communication skills, basic technical knowledge, and sometimes specific apps or platforms to perform tasks efficiently.

What are phone jobs?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.
What are the most commonly searched types of Phone jobs in Minnesota? The most popular types of Phone jobs in Minnesota are:
What cities in Minnesota are hiring for Phone jobs? Cities in Minnesota with the most Phone job openings:
Phone jobs near you
Infographic showing various Phone job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,610 per year, or $15.7 per hour.
Phone Support Supervisor

Phone Support Supervisor

Kahler Automation Corporation

Fairmont, MN • On-site

$74K - $112K/yr

Other

Posted 20 days ago

Job description

Description

Job Title: Phone Support Supervisor

Reports to: CEO

Department: Service

Location: 808 Timberlake Road, Fairmont, MN 56031


Position Summary: This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team while actively assisting with customer calls and providing technical expertise as needed. In addition, the Phone Support Supervisor is responsible for leading and developing phone support staff to ensure Kahler customers receive best-in-class service. This includes establishing team goals, monitoring performance, coaching employees, and fostering a culture of continuous improvement. 


Exhibit and promote the following values:

  • Curious Attitude: An employee who is curious is motivated to take time to question and explore new things to find answers that will ensure the best outcomes for the organization.
  • Focus on Quality: An employee who values quality has integrity and produces results that meet high standards set by the organization.
  • Passion for Service: An employee who is service-oriented displays a positive behavior and responds to customers using good business practices to meet their needs and expectations.
  • Dedicated Spirit: A dedicated employee is one who takes ownership for their role and the whole organization to ensure that goals are achieved.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Lead, manage, and hold the phone support department accountable (LMA) against the processes and procedures established within the service department. 
  • Provide day-to-day leadership, coaching, mentoring, and performance feedback to Phone Support staff to foster employee development and a culture of continuous improvement.
  • Balance leadership responsibilities with hands-on technical support by assisting with customer calls, troubleshooting complex issues, and supporting the team during periods of high call volume or escalated customer situations.
  • Serve as the primary technical resource for the Phone Support team by providing guidance, answering technical questions, and assisting in the resolution of complex customer issues.
  • Develop an understanding of the team's obligations to the customer, evaluate current processes and policies, and identify opportunities to improve both customer and employee experience. 
  • Develop and maintain an annual strategic business plan for the Phone Support function that aligns departmental objectives with Kahler's strategic initiatives and supports continuous improvement.
  • Direct team activities by establishing priorities, scheduling work, monitoring workloads, and ensuring the effective utilization of team members and resources.   
  • Ensure the team possesses the technical knowledge, training, and skills necessary to provide best-in-class customer support. 
  • Develop and implement workload management tools. 
  • Manage phone support labor, parts billing, and service-related support products while ensuring customers understand billing obligations, so they can make informed decisions. 
  • Analyze operational and technical issues, resolve problems, and assist employees in solving customer and technical challenges. Personally manage major incidents or escalated issues that cannot be resolved by team members. 
  • Ensure all customer interactions are handled professionally, courteously, and efficiently through both verbal and written communication 
  • Develop, monitor, analyze, and report Key Performance Indicators (KPI's) that measure the effectiveness and success of the phone support function while identifying opportunities for continuous improvement. 
  • Utilize, promote, and enforce the effective use of ERP and CRM systems to ensure accurate documentation of customer cases, service history, and communications while supporting cross-functional collaboration and best-in-class customer support.
  • Collaborate with other departments to ensure seamless customer support, effective communication, and alignment with company objectives.
  • This Job description is not comprehensive, and all employees must be flexible and willing to perform other duties assigned by their supervisor. 


Requirements

Competencies: To perform the job successfully, an individual must demonstrate the following:

  • DEPENDABILITY AND RELIABILITY: Performs all duties and assignments whether or not supervision is present.
  • COMMUNICATION SKILLS: Expresses ideas, information, and instruction in a positive and effective manner.
  • TEAMWORK and COOPERATION: Works cooperatively with coworkers and supervisor. Acts as an effective team member with other employees through cooperation.
  • JUDGMENT: Makes reasonable and appropriate decisions.
  • ADAPTABILITY: Readily and effectively adjusts to changing ideas and activities.
  • ROLE MODELING: Acts as a good role model for other employees.
  • CREATIVITY: Shows imagination and innovation in solving problems.
  • ATTENDANCE: Reliably reports for work as scheduled, works OT when requested.
  • SAFETY: Follows all safety rules and works in a safe manner.
  • PRODUCTIVITY: Produces an acceptable amount of work, of sufficient quality in an appropriate amount of time.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience: Technical skills are a must including a familiarity with basic electrical logic and IT knowledge. Experience with industrial equipment including pumps, liquid and dry product transfer equipment, electrical panels, as well as an understanding of control software . Computer, PLC and/or electrical experiences and education are highly desired.


Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, word processing software, Microsoft Excel spreadsheet software. This position will use the ERP and CRM system daily to perform work.


Reasoning Ability: Able to manage multiple priorities through organization and effective follow through skills. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


Math Ability: Ability to do calculations such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Language Ability: Ability to read, analyze and interpret documents such as safety rules, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals effectively and clearly.


Certificates and Licenses: Valid Driver's License


Travel: Less than 10%, travel is not a regular part of this position. However, Training or job site visits may be required with overnight stays, travel may be by automobile or airplane. 


Supervisory Responsibilities: Ideal candidate will possess leadership skills (LMA) and the desire to continue to learn while leading the team to best-in-class work. Proven ability to provide expertise, direction, and knowledge to employees. Obtain buy-in from the team on policies and procedures and hold the team accountable to these practices. 


Work Environment and Physical Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The majority of time will be spent in an office, with travel to customers on occasion. Occasionally, the employee may be required to spend time in an industrial facility. Certain personal protective equipment is required when in the plant or on a construction site.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; sit and talk and hear. The employee is frequently required to walk; use hands to fingers, handle, or feel and reach with hands and arms. Communicate by talking, listening, and writing. 


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