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Phone Jobs in Minnesota (NOW HIRING)

Wings Credit Union

Phone Specialist

Apple Valley, MN · On-site

$22.50 - $23.50/hr

** We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. ** Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating ...

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Ent Credit Union

Phone Specialist

Apple Valley, MN

$22.50 - $23.50/hr

We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating ...

Ent Credit Union

Phone Specialist

Apple Valley, MN · On-site

$22.50 - $23.50/hr

We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating ...

Ent Credit Union

Phone Specialist

Apple Valley, MN · On-site

$22.50 - $23.50/hr

We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating ...

Ent Credit Union

Phone Specialist

Apple Valley, MN · On-site

$22.50 - $23.50/hr

We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating ...

Fast Phone Repair LLC

Sales Consultant

Rochester, MN · On-site

$1K/day

POSITION DETAILS As a Sales Consultant, you will focus on creating the best possible experience for our customers both on the phone and in person. You will be responsible for guiding the customer ...

The US Oncology Network

Telephone Operator

Saint Paul, MN · On-site

$19.50 - $25/hr

Provides a pleasant and helpful phone contact for callers. * Responsible for opening and closing the switchboard. * Responsible for the in-house paging system. * Performs clerical duties as assigned ...

HealthPartners

Telephone Operator

Saint Paul, MN · On-site

$16.50 - $20.50/hr

At Regions Hospital, a Level I Trauma Center, every call matters. As a Telephone Operator, you are often the first point of contact for patients, families, physicians, emergency responders, and staff.

Regions Hospital

Telephone Operator

Saint Paul, MN · On-site

$16.50 - $20.50/hr

At Regions Hospital, a Level I Trauma Center, every call matters. As a Telephone Operator, you are often the first point of contact for patients, families, physicians, emergency responders, and staff.

HealthPartners

Telephone Operator

Saint Paul, MN · On-site

$16.50 - $20.50/hr

At Regions Hospital, a Level I Trauma Center, every call matters. As a Telephone Operator, you are often the first point of contact for patients, families, physicians, emergency responders, and staff.

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Phone information

See Minnesota salary details

$8

$15

$25

How much do phone jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for phone in Minnesota is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.97 per hour, depending on experience, location, and employer.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the key skills and qualifications needed to thrive as a Phone Sales Representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

How can I make 1000 a week from home?

A phone job such as customer service representative or sales agent can potentially earn $1,000 weekly through remote work, especially with full-time hours and commission or performance-based pay. Success depends on experience, skills, and the employer's pay structure, often requiring good communication skills and a reliable internet connection.

How can I make 2000 a week working from home?

A phone job such as customer service, sales, or technical support can potentially earn $2,000 weekly if you work full-time, have strong communication skills, and gain experience. High-paying roles often require excellent sales ability, specialized knowledge, or certifications, and may involve commission or performance-based pay. Building a reliable schedule and developing relevant skills can help increase earning potential in remote phone jobs.

How to make $10,000 a month without a degree?

A phone-related job such as sales, customer service, or telemarketing can generate high income through commissions, bonuses, or performance-based pay. Developing strong communication skills, gaining experience, and working in high-demand industries can help increase earnings to reach $10,000 monthly, often requiring dedication and time to build expertise.

What are some jobs I can do on my phone?

Jobs that can be done on a phone include remote customer service, social media management, content creation, data entry, and freelance tasks like graphic design or writing. These roles often require basic skills, internet access, and sometimes specific apps or platforms to complete tasks efficiently.

What are phone jobs?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.
What cities in Minnesota are hiring for Phone jobs? Cities in Minnesota with the most Phone job openings:
Phone jobs near you
Infographic showing various Phone job openings in Minnesota as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $32,610 per year, or $15.7 per hour.

Phone Specialist

Wings Credit Union

Apple Valley, MN • On-site

$22.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Job Description

** We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN.**

Shifts Available:

  • Monday-Friday 10:30am-7:00pm and rotating Saturdays 9am - 1pm
  • Monday, Tuesday, Wednesday and Friday 8:30am-7:00pm and rotating Saturdays 9am -1pm
  • Monday, Wednesday, Thursday and Friday 7:30am-6:00pm and rotating Saturdays 9am-1pm
  • Monday, Wednesday, Thursday and Friday 7:00am-5:30pm and rotating Saturdays 9am-1pm
    • All Saturday shifts rotate every 4th weekend (one weekend per month)

PRIMARY PURPOSE: The Phone Specialist is a highly self-motivated individual that is passionate about providing premier member service through member requests and inquiries. The role offers the opportunity to utilize multiple skill sets as we assist, problem solve, educate, and resolve the member’s needs.

ESSENTIAL FUNCTIONS:

  • Answering incoming calls to assist members with questions and concerns.
  • Support member success and seek ways to improve moderately complex inquiries or issues from members regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication.
  • Perform routine tasks such as answering inquiries, resolving problems, and providing a best-in-class member experience while adhering to work guidelines, policies, and regulations.
  • Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution.
  • Proactively educate members on the features and benefit of the Credit Union’s products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services.
  • Ability to maintain a positive attitude during stressful situations.
  • Demonstrate a genuine interest in members and ask questions to resolve the members concern while understanding how Wings can help meet their needs.
  • De-escalate situations involving dissatisfied members, offering patient assistance and support.
  • Guide members through troubleshooting or navigating the company website.
  • Strive to meet or exceed call center metrics while providing excellent member service.
  • Ability to research and problem solve on the go.
  • Refer members to appropriate departments when necessary, for loan applications, new member applications and new services.

Qualifications:
Qualifications

  • High School or equivalent education required.
  • 2-4 years previous telephone or call center experience preferred.
  • Experience or background in financial institution preferred.
  • Basic knowledge of the financial industry.
  • Well-developed Customer Service skills.
  • Strong telephone and interpersonal skills.
  • Good problem solving and negotiation skills.
  • Ability to identify and resolve/escalate problems with minimal guidance.
  • Effective written and verbal communication skills.
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
  • Ability to plan and prioritize multiple processes effectively with strong attention to detail.
  • Good time management skills to maximize the number of members that can be assisted while maintaining a high level of customer service.
  • Ability to represent the Credit Union and display a professional appearance both in person as well as on the phone.

Additional Information

Pay Range: $22.50-$23.50/hr plus 5% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

BENEFITS:

  • Generous 401(k) match
  • 401k Discretionary Profit Sharing
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term and Long Term Disability
  • Health Savings Account with company contribution
  • Employee Assistance Program
  • Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
  • Paid Holidays
  • Tuition Reimbursement
  • Paid Parental Leave

Compensation:
$23-$23

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