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Phone Jobs in Iowa (NOW HIRING)

CUSTOMER SERVICE SPECIALIST

Dubuque, IA · On-site

$16 - $21.25/hr

... Phone Phone Fax [email protected] Email True False True Job Details Categories Advertising/Marketing/Public Relations Customer Service Publishing/Printing Location Richland Center, WI Job Type ...

Office Clerk

Dubuque, IA · On-site

$20 - $25/hr

Answer and direct incoming phone calls * Accept and process customer payments * Perform accurate data entry and maintain electronic records * Process scale tickets for customer billing * Monitor aged ...

Troubleshoot over the phone and advice customers how to repair machines. 1. Answer phone and help customers with repair problems 2. Set up service schools 3. Resolve service entity problems 4. Take ...

Showing results 41-60

Phone information

See Iowa salary details

$8

$15

$24

How much do phone jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for phone in Iowa is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.
Infographic showing various Phone job openings in Iowa as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $31,273 per year, or $15 per hour.

Customer Service Rep(01742) - 1121 Blairs Ferry Rd NE

Domino's Pizza

Cedar Rapids, IA • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 25 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,928 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies


Job description

Job Description

1. Receive and process telephone orders

2. Prepare product

3. stock ingredients from delivery area to storage, work area, walk-in,

4.clean equipment and facility. Communication skills ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Skill Ability to add subtract, multiply, and co-workers to process orders both over the phone and in person


What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US