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Phone Jobs in Iowa (NOW HIRING)

Yoshikoson

Phone Repair Technician Trainee

Davenport, IA · On-site

$10 - $15/hr

The responsibilities of a phone repair tech trainee is to learn to fix a wide array of devices to include but not limited to smartphones, tablets, laptops, computers and other consumer electronics.

American Games

Phone Technician

Council Bluffs, IA · On-site

$35K - $35K/yr

We're looking for a customer-focused Phone Technician who enjoys troubleshooting mechanical and electrical equipment while delivering outstanding technical support. If you're a hands-on problem ...

Trinity Health

$26.50 - $34/hr

As an Electrician Phone Technician at MercyOne, under general supervision, the Electrician Phone Technician is responsible for the maintenance, repair, and installation of all electrical equipment in ...

Trinityhealth

$26.50 - $34/hr

As an Electrician Phone Technician at MercyOne, under general supervision, the Electrician Phone Technician is responsible for the maintenance, repair, and installation of all electrical equipment in ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

This role is ideal for someone who communicates clearly, stays organized in a high-volume environment, and understands that excellent customer service begins with the first phone call. What youll do ...

MCI Careers

Contingent Disaster Relief Phone Agent

Iowa, IA · Remote

$12.50 - $16/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

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All JobsPhone JobsPhone Jobs in Iowa

Phone information

See Iowa salary details

$8

$15

$24

How much do phone jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for phone in Iowa is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.
Phone jobs near you
Infographic showing various Phone job openings in Iowa as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $31,273 per year, or $15 per hour.

Phone Repair Technician Trainee

Yoshikoson

Davenport, IA • On-site

$10 - $15/hr

Full-time

Re-posted 28 days ago

Job description

The responsibilities of a phone repair tech trainee is to  learn to fix a wide array of devices to include but not limited to smartphones, tablets, laptops, computers and other consumer electronics. You will be taught the internal components of the most common smartphones as well as how to fix them without the need of a guide or instructional video. An trainee will also be taught how to find and utilize online resources to fix less common devices.