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Phone Jobs in Arkansas (NOW HIRING)

Arkansas Urology

Phone Triage Nurse

Little Rock, AR · On-site

Description Phone Triage Nurse (RN or LPN) Little Rock or Conway or clinic Description: This position is strictly a phone triage position, not patient facing. *In office* Responsible for triaging ...

Circle

Receptionist - Part Time Bentonville

Bentonville, AR · On-site

$13.50 - $17.75/hr

The Receptionist manages a multi phone line system and provides administrative and secretarial support for office operations. Minimum three years prior experience operating a multi-line phone system.

New

Plant Kinetics

Team Manager

Jonesboro, AR · On-site

$14 - $15.50/hr

Phone Stipend Reimbursement for using your personal phone. * Mileage paid to and from stores and home. * Bonus structure. * Starting pay $14.00/Hr.

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$7

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How much do phone jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for phone in Arkansas is $13.24, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $14.33 per hour, depending on experience, location, and employer.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the most commonly searched types of Phone jobs in Arkansas?

The most popular types of Phone jobs in Arkansas are:

Phone jobs near you
Infographic showing various Phone job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $27,532 per year, or $13.2 per hour.

Phone Triage Nurse

Arkansas Urology

Little Rock, AR • On-site

Full-time

Re-posted 28 days ago

Job description

Description

Phone Triage Nurse (RN or LPN)

Little Rock or Conway or clinic


Description: This position is strictly a phone triage position, not patient facing.

*In office*


Responsible for triaging patient problems, which includes phone calls to discuss pre & post op education, review lab work, and diagnostic tests with patients. 


ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Triaging patient phone calls.  Not a patient facing role, strictly phone.
  2. Covering nurse messages when nurses are in clinic or out of the office.
  3. Provide patient education.
  4. Utilizing critical thinking skills to distinguish between emergent and non-emergent care.
  5. Manage prescription refills.
  6. Maintain Patients confidentiality at all times.
  7. Communicate with Physicians/Nurse/Staff as needed.
  8. Practice teamwork, service and respect for coworkers and patients.
  9. Accurately document in EMR symptoms and/or complaints, nursing assessment, advice provided and patient/caller response.
  10. Complete prior authorizations, FMLA/disability paperwork, and cardiac clearances
  11. Schedule appointments and diagnostic testing as needed
  12. Review and treat labs over the phone as needed
  13. Perform any other related duties as required or assigned.
Requirements

Education: High school diploma. Active and unrestricted Registered Nurse License or LPN License.

Experience: Minimum of one year work experience in a hospital or clinic setting. Critical care experience preferred but not required.


Knowledge:

  • Knowledge of basic computer skills
  • Knowledge of medical terminology
  • Knowledge proper patient care
  • Knowledge of OSHA/HIPAA regulations

Skills:

  • Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
  • Skill in health information management by appropriately charting patient data.
  • Skilled in appropriately taking vital signs and weights if needed.
  • Skill intact and diplomacy in interpersonal interactions.
  • Skill in understanding of patient education needs by effectively sharing information with patients and families.
  • Phlebotomy and proper specimen handling.

Abilities:

  • Ability to read, understand and follow oral and written instructions.
  • Ability to file materials correctly when dealing with daily charts.
  • Ability to be a team player.
  • Ability to establish and maintain effective work relationships with patients, employees, and the public.

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