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Phone Assistant Jobs in Arkansas (NOW HIRING)

RiverBank

Loan Coordinator

Pocahontas, AR · On-site

Provide friendly, prompt, and professional customer service in person and over the phone * Assist customers with account questions and basic troubleshooting * Identify customer needs and refer ...

Pinnacle Fertility

Andrology Lab Technician

Bentonville, AR · On-site

$16.75 - $22.25/hr

Respond to patient inquiries via portal, email, and phone; assist with authorization forms via video conferencing. * Coordinate with external labs, couriers, and patients for record collection and ...

PTCOA Consulting LLC

Medical Assistant

Jonesboro, AR · On-site

$15.25 - $19.50/hr

... returning phone calls from patients. (4) Regularly monitoring EMR messages and responding in a ... The Circulator duties that may be assigned to the Medical Assistant include, but are not limited to ...

PTCOA Consulting LLC

Medical Assistant

Blytheville, AR · On-site

$16 - $20.50/hr

... returning phone calls from patients. (4) Regularly monitoring EMR messages and responding in a ... The Circulator duties that may be assigned to the Medical Assistant include, but are not limited to ...

PTCOA Consulting LLC

Medical Assistant

Fayetteville, AR · On-site

$15.25 - $19.50/hr

... returning phone calls from patients. (4) Regularly monitoring EMR messages and responding in a ... The Circulator duties that may be assigned to the Medical Assistant include, but are not limited to ...

PTCOA Consulting LLC

Medical Assistant

Harrison, AR · On-site

$17.50 - $22.50/hr

... returning phone calls from patients. (4) Regularly monitoring EMR messages and responding in a ... The Circulator duties that may be assigned to the Medical Assistant include, but are not limited to ...

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Phone Assistant information

See Arkansas salary details

$5

$15

$24

How much do phone assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for phone assistant in Arkansas is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $11.55 and $17.11 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are popular job titles related to Phone Assistant jobs in Arkansas?

For Phone Assistant jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Arkansas look for?

The top searched job categories for Phone Assistant jobs in Arkansas are:

What cities in Arkansas are hiring for Phone Assistant jobs?

Cities in Arkansas with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,351 per year, or $15.1 per hour.

Loan Coordinator

RiverBank

Pocahontas, AR • On-site

Full-time

Re-posted 2 hours ago

Job description

Description:

Loan Coordinators play an instrumental part in the loan application and approval process, acting as the bridge between clients, underwriters, and financial institutions to ensure smooth and efficient transactions. Their duties encompass reviewing loan applications, verifying necessary documentation, communicating with applicants, and ensuring compliance with regulatory standards. This role demands a high level of organizational prowess, exceptional communication skills, and a keen eye for detail to navigate the intricacies of loan processing.

Requirements:

• Accurately process customer transactions including deposits, withdrawals, payments, and transfers

• Coordinate the collection and verification of necessary loan documentation

• Communicate with loan applicants to provide updates and answer questions

• Verifying customers' identities and ensuring the paperwork is properly completed and they have sufficient funds in their accounts to cover their transactions

• Provide friendly, prompt, and professional customer service in person and over the phone

• Assist customers with account questions and basic troubleshooting

• Identify customer needs and refer appropriate bank products and services

• Maintain confidentiality and security of customer information

• Originate, document, and process loan requests from application through closing in compliance with bank policies, underwriting standards, and regulatory requirements.

• Work closely with underwriter to ensure all required information is complete 

• Maintain accurate records of loan transactions and communications

• Ensure compliance with all regulatory and company guidelines during the loan process

• Assist in resolving any issues or discrepancies that arise during the loan process

• Conduct initial assessment of loan applications to ensure all criteria are met

• Provide administrative support to loan officers and management team

• Saturday Rotation is required

• Additional duties as assigned

• Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice.