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Phone Texting Jobs in Ohio (NOW HIRING)

Gutter Guards Direct LLC

Administrative Specialist

Dayton, OH · On-site

$45.20K - $61.20K/yr

... phone * Other duties as assigned Requirements * Must be outgoing and have strong organizational and communication skills * Technologically proficient and comfortable using email, texting and web; MS ...

Unbound Holdings, LLC

Delivery Associate

Cincinnati, OH · On-site

$22.25/hr

Operate a smart phone, including calling, texting, using navigation, and taking photos * Communicate effectively with dispatchers and customers * Work and manage time independently Qualifications:

Zack Group Healthcare Staffing

Tele

Cleveland, OH

$1.96K - $2.67K/wk

... phone call, AI-generated call, AI-generated text, or email--you consent to receive communications regarding job opportunities. Message frequency may vary based on your engagement. By texting Zack ...

Zack Group Healthcare Staffing

Tele

Cleveland, OH

$1.96K - $2.67K/wk

... phone call, AI-generated call, AI-generated text, or email--you consent to receive communications regarding job opportunities. Message frequency may vary based on your engagement. By texting Zack ...

Destinee Travel

Customer Service Rep - Remote

Columbus, OH · Remote

$15 - $20.25/hr

High-Speed Internet required Dedicated workspace Able to navigate and use a computer Cell phone - calling and texting Benefits of working with us : Very Flexible environment / schedule Working with ...

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Phone Texting information

See Ohio salary details

$11

$19

$28

How much do phone texting jobs pay per hour?

As of May 28, 2026, the average hourly pay for phone texting in Ohio is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Text Chat Support Agent, and why are they important?

To thrive as a Text Chat Support Agent, you need excellent written communication skills, strong typing accuracy and speed, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, problem-solving, and multitasking abilities help agents provide effective and empathetic support to customers. These skills ensure prompt, clear, and satisfactory resolutions that enhance customer experience and loyalty in a fast-paced digital environment.

What are some common challenges faced by professionals in phone texting roles, and how can they be managed effectively?

Professionals in phone texting roles often face challenges such as handling high message volumes, maintaining accuracy and clarity in written communication, and managing multiple conversations simultaneously. To manage these challenges effectively, it's important to develop strong organizational skills, use templates for frequently asked questions, and prioritize active listening to ensure each customer feels heard. Additionally, regular collaboration with team leads can help address complex issues quickly and maintain consistency in communication standards.

What is phone texting as a job?

Phone texting as a job typically involves sending and responding to text messages on behalf of a company, organization, or individual. These roles can include customer service, technical support, sales, or even chat operator positions for entertainment or dating services. Employees use texting to communicate with clients, answer questions, provide support, or promote products and services. The work is often remote and may require strong written communication skills and fast typing. It's important to research potential employers carefully, as some positions may not be legitimate.

What is the difference between Phone Texting vs Customer Service Representative?

AspectPhone TextingCustomer Service Representative
CredentialsNone typically requiredHigh school diploma or equivalent, sometimes certifications
Work EnvironmentRemote or office-based, primarily digital communicationOffice or call center, face-to-face or phone interactions
Industry UsageCustomer support, sales, marketing via textCustomer support, sales, technical assistance
Search/Comparison IntentUnderstanding roles involving texting communicationUnderstanding roles involving direct customer interaction

Phone Texting involves communicating with customers or clients primarily through written messages via text messaging platforms. Customer Service Representatives handle customer inquiries through various channels, including phone calls, emails, and sometimes texts. While both roles focus on customer support, Phone Texting is more specialized in digital written communication, whereas Customer Service Representatives often engage in verbal and written interactions across multiple channels.

What are popular job titles related to Phone Texting jobs in Ohio? For Phone Texting jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Phone Texting jobs in Ohio look for? The top searched job categories for Phone Texting jobs in Ohio are:
Phone Texting jobs near you
Infographic showing various Phone Texting job openings in Ohio as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $40,624 per year, or $19.5 per hour.
Sr. Loan Officer

Sr. Loan Officer

New American Funding

Broadview Heights, OH • On-site

Full-time

Posted 13 days ago

New American Funding rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Overview
Inside Loan Agents receive 100% inbound calls from qualified home shoppers looking to make their next purchase. We pay top commissions, and supply the best on going training and leadership in the Call Center Industry, all focused on your success.
NAF LO's have all the modern tools needed to move fast and be successful, including:
  • Industry leading Comp Plan with super low online rates and fees.
  • 1000's of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you.
  • The latest and fastest CRM and LOS systems.
  • NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone
  • Texting ability from our CRM, as well as mass voice mails to reach a group.
  • We service our own loans, your picture and contact info stay on their mortgage coupon.
  • All your funded clients are yours to keep, you get the refinances and referrals for higher comp!
  • Ask about our double commissions ramp up, and ramp up guarantees!

Let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the Mortgage Industry.
Responsibilities
  • Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
  • Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
  • Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
  • Accept multiple live, qualified inbound leads daily.
  • Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
  • Structure and price loans accurately.

Qualifications
  • 2+ years' full time purchase or refinance loan origination experience; call center environment preferred.
  • Strong desire to succeed in a sales environment and be a top producer.
  • Ability to correctly and accurately structure and price loans.
  • Complete knowledge of conventional and government loan programs (purchase and refinance).
  • Current NMLS license. (Must have pass National test & 20 hour lic. course.)

Desired Education/Experience
  • High School Diploma or equivalent
  • Two or more recent years' full time loan origination experience, preferably in a call center environment
  • Current NMLS license.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
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