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Phone Software Technician Jobs (NOW HIRING)

ManTech International

Phone Technician Lead

Mclean, VA · On-site

$119K - $199K/yr

... and Software Development. Elevate your career and make a difference. Your adventure begins now ... Lead and mentor a team of Phone Technicians, supporting all facets of telephone installation ...

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How much do phone software technician jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for phone software technician in the United States is $33.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $44.95 per hour, depending on experience, location, and employer.

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Infographic showing various Phone Software Technician job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $70,381 per year, or $33.8 per hour.

Phone Technician Lead

Mclean, VA • On-site

ManTech International
IT Services • 5 - 10K employees
Learn more about ManTech Internationalexternal

$119K - $199K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

General information
Requisition #
R69114
Locations
USA-VA-McLean
Posting Date
07/06/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career and customer-oriented Phone Technician Lead to join our team in McLean, VA. In this role, you are responsible for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone systems. As the Lead, you will balance hands-on technical expertise with strong team leadership and administrative capabilities, managing a multi-skilled team to ensure high-quality service delivery across Northern Virginia.
Responsibilities include, but are not limited to:
  • Lead and mentor a team of Phone Technicians, supporting all facets of telephone installation, maintenance, and hardware troubleshooting a variety of telephone hardware (VoIP and legacy systems).
  • Oversee and support infrastructure tasks, including pulling, terminating, and dressing cabling in strict accordance with industry regulations and Sponsor standards.
  • Diagnose and resolve complex technical issues, including faulty connections, dropped calls, and hardware malfunctions.
  • Provision and configure telephony features, including call routing, voicemail systems, extensions, and standard phone features.
  • Train and mentor other Phone Technicians to elevate team performance and technical expertise.
  • Local travel is required between customer buildings throughout Northern Virginia, with the potential for temporary assignments to alternate locations in support of special projects.
  • Perform HR duties as assigned, including but not limited to interviewing, hiring, career enablement, performance counseling, compensation planning, and requisition creation.
  • Work standard 8-hour shifts scheduled within the core operational window of 6:00 a.m. - 6:00 p.m. Maintain flexibility to support mission-critical operations, work extended hours during peak periods and respond to last-minute emergency requests.

Minimum Qualifications:
  • High School Diploma with 11+ years of experience, an associate's degree with 9+ years of experience, or a bachelor's degree with 7+ years of experience.
  • Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists.
  • Experience with installing endpoints including but not limited to desktop IT equipment, printers, VoIP and digital phones, network switches.
  • Experience in resolving technical problems and answering queries involving computer hardware, network, and telecommunications systems.
  • Proven track record of leading a technical team in a telecom, network, or desktop support environment.

Preferred Qualifications:
  • Demonstrated ability managing teams with a diverse range of skillsets in direct support to customers.
  • Experience with implementation on the Sponsor's network LAN infrastructure.
  • Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:
  • Must be able to remain in a stationary position at least 25% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Must be able to move/traverse within and between buildings and offices majority of the time, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
  • Must be able to move Audio/Visual or Computer equipment weighing 50+ pounds, some equipment may require team-lift or the use of carts. Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.

The projected compensation range for this position is $119,900.00-$199,600.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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