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Phone Sales Manager Jobs in Michigan (NOW HIRING)

We are expanding our Inside Sales team and hiring motivated Phone Sales Specialists / Rehash ... Ability to multitask and manage multiple leads in a fast-paced environment * Must pass background ...

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Phone Representative Account Manager This role focuses on customer development, appointment scheduling, and customer satisfaction after the sale. Responsibilities also include completing post ...

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About the Position The Sales Manager acts as the lead for membership inquiries, setting tour and ... Respond to membership inquiries promptly via phone, email, and text messaging. * Schedule tours for ...

Detroit Sales Manager

Livonia, MI · On-site

$90K - $105K/yr

Outside Sales Manager - Detroit, MI Group Management Services (GMS), one of the nation's leading ... Mileage, cell phone & gym reimbursement * Top-tier training + Leadership Academy * Hybrid/flexible ...

Detroit Sales Manager

Livonia, MI · Hybrid

$90K - $105K/yr

Outside Sales Manager - Detroit, MI Group Management Services (GMS), one of the nation's leading ... Mileage, cell phone & gym reimbursement * Top-tier training + Leadership Academy * Hybrid/flexible ...

Automotive Sales Manager

Pontiac, MI · On-site

$75 - $100/hr

Sales Manager Lead. Coach. Develop. Drive Results. We are looking for a high-energy, customer ... Drive a strong lead management culture by ensuring all internet, phone, and showroom opportunities ...

Train and coach sales consultants on phone skills, lead handling, appointment setting, objection management, and customer follow-up * Conduct daily sales meetings, one-on-ones, and performance ...

Vehicle Mileage and cell phone reimbursement * Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and ...

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Phone Sales Manager information

What does a phone sales manager do?

A Phone Sales Manager oversees teams responsible for selling products or services over the phone. They set sales targets, develop strategies, and monitor performance to ensure goals are met. Additionally, they train and motivate sales representatives, handle escalated customer issues, and analyze sales data to improve processes. Their role is crucial in driving revenue and maintaining high levels of customer satisfaction through effective phone-based sales operations.

What are the key skills and qualifications needed to thrive as a phone sales manager?

To thrive as a Phone Sales Manager, you need strong sales acumen, leadership experience, and a background in sales or business management, often supported by a bachelor's degree. Familiarity with CRM software, sales tracking tools, and call center management systems is typically required. Exceptional communication, motivational, and problem-solving skills help you lead teams and drive results. These competencies are crucial for effectively managing sales teams, meeting targets, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by a phone sales manager, and how can they be effectively addressed?

A common challenge for Phone Sales Managers is maintaining team motivation and high performance in a fast-paced, target-driven environment. Balancing the need to achieve sales goals with providing adequate support and training to staff is crucial. Managers often address these challenges by implementing regular coaching sessions, using performance analytics to identify areas for improvement, and fostering a collaborative team culture. Effective communication and recognition of achievements also play key roles in overcoming obstacles and keeping the team engaged.

What is the difference between Phone Sales Manager vs Inside Sales Representative?

AspectPhone Sales ManagerInside Sales Representative
ResponsibilitiesOversees sales team, develops strategies, manages client relationshipsHandles inbound/outbound calls, generates leads, closes sales
Required SkillsLeadership, sales management, communicationCommunication, product knowledge, persuasion
Work EnvironmentOffice-based, managerial settingOffice or remote, sales-focused
Common CertificationsSales management certifications, experienceSales training, product certifications

The main difference is that a Phone Sales Manager leads and manages the sales team, focusing on strategy and performance, while an Inside Sales Representative directly engages with customers to close sales. Both roles require strong communication skills, but the manager role emphasizes leadership and planning, whereas the representative role is more customer-facing and transactional.

How much do phone sales managers make?

Phone sales managers typically earn a median annual salary between $50,000 and $80,000, depending on experience, location, and company size. Compensation may also include commissions or bonuses based on sales performance, and strong leadership and communication skills are important for success in this role.

What are the most commonly searched types of Phone Sales jobs in Michigan?

The most popular types of Phone Sales jobs in Michigan are:

What cities in Michigan are hiring for Phone Sales Manager jobs?

Cities in Michigan with the most Phone Sales Manager job openings:

Inside Sales Rep / Phone Closer

ARS

Lake Orion, MI • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

ARS-Rescue Rooter

Pay: $23 Per Hour + Commission. Opportunity to earn $80k+ per year. 

Full-time, year-round work

Join Andy's Statewide, part of American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions to customers nationwide.

We are expanding our Inside Sales team and hiring motivated Phone Sales Specialists / Rehash Representatives to close sales from company-provided warm leads. This role focuses on following up with homeowners, building rapport over the phone, and converting opportunities into booked sales.


What We Offer
  • Competitive Hourly pay plus uncapped commission opportunities

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Clean, supportive office environment with strong team culture

  • Career growth opportunities within a national service organization


As an Inside Sales Representative / Phone Closer, you will work with company-generated leads and customer inquiries to close sales and schedule services.

Responsibilities include:

  • Follow up with warm leads generated by the sales and marketing teams

  • Make high-volume calls
  • Contact homeowners who previously requested service or consultations

  • Build rapport with customers and identify their HVAC or home service needs

  • Present service options and convert opportunities into closed sales

  • Re-engage prior leads and rehash opportunities that did not previously convert

  • Maintain high call volume while delivering excellent customer service

  • Track customer interactions and sales activity within company systems

  • Meet or exceed conversion and revenue targets

This role requires strong communication skills, confidence on the phone, and the ability to close sales in a fast-paced inside sales environment.


What You Need:
  • Strong interpersonal and communication skills

  • Proven ability to close sales over the phone

  • High energy, confidence, and strong persuasion skills

  • Previous inside sales, phone sales, or rehash sales experience preferred

  • Ability to multitask and manage multiple leads in a fast-paced environment

  • Must pass background check and drug screening


*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.