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Phone Representative Jobs in Atlanta, GA (NOW HIRING)

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

ATCome Tax

Customer Service Phone Rep

Decatur, GA

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN : If hired, position will start immediately Monday, December 15, 2025 . Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

webforcehq.com

Be Seen First

Remote Phone Sales Representative - Health & Wellness

Atlanta, GA · Remote

$35K - $250K/yr

We are actively hiring full-time Remote Phone Sales Representatives to join our growing Health & Wellness sales organization. This is not a side hustle. This is not a part-time opportunity. This is ...

Superior Life

Sales Representative

Atlanta, GA · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

Superior Life

Sales Representative

Atlanta, GA · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

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Phone Representative information

See Atlanta, GA salary details

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How much do phone representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for phone representative in Atlanta, GA is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.63 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are popular job titles related to Phone Representative jobs in Atlanta, GA?

For Phone Representative jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Atlanta, GA look for?

The top searched job categories for Phone Representative jobs in Atlanta, GA are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $32,019 per year, or $15.4 per hour.

Customer Service Phone Rep

ATC Income Tax

Marietta, GA • On-site

$14.50 - $19.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job OpportunityATC Income Tax is now hiring... Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations. Employment from January thru April. Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center for busy locations! No tax experience necessary.

Positions available in Marietta and Decatur.

Responsibilities include:

Build client rapportMarket tax preparation services to in-bound callers using phone scriptMake outbound marketing calls to previous tax clients using phone scriptRecord accurate notes in online customer relationship management databasePrepare tax return estimates for in-bound callers (no experience needed, will train)Resolve basic customer concerns via telephone in a timely and professional mannerProvide excellent customer service over the telephoneSupport Tax Preparer staffEnsure adherence to company policies and proceduresOverall office efficiencyRequirements: Ability to follow phone scriptAbility to perform in a fast-paced environmentPrevious customer service experience is a mustDetailed orientedWell organizedSelf motivatedReliable and punctualGood computer skillsOutstanding phone etiquetteProper grammar usage in oral and written correspondenceAbility to multi-taskAbility to problem solveAbility to work days, evenings and weekendsStore hours are 9am – 8pm Monday thru Saturday, possible Sundays; shift starts at 9amYou will work approximately 30 – 40 hours per weekCompensation - Hourly, plus weekly bonusesThere will be a short phone interview followed by an in-person interviewThere will be a background check for all new hiresThank You ATC Income Tax

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