Delivery Drivers
$15.50 - $19.50/hr
... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...
Delivery Drivers
$15.50 - $19.50/hr
... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...
POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and ...
POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and ...
POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and ...
POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and ...
Cashier/Order Taker Burger Burger
Bloomington, MN · On-site
$12.50 - $15.75/hr
- Cashier/Order Taker Burger Burger Classification: Hourly (Non-Exempt) Reports to: General Manager ... Answer the phone, take reservations, and take takeout orders. * Make sure the menus are clean and ...
Cashier/Order Taker Burger Burger
Bloomington, MN · On-site
$12.50 - $15.75/hr
- Cashier/Order Taker Burger Burger Classification: Hourly (Non-Exempt) Reports to: General Manager ... Answer the phone, take reservations, and take takeout orders. * Make sure the menus are clean and ...
Repeat the order back to the guest WHAT IT TAKES (The Qualities We Look For) * Great team player ... Handle high volume calls over the phone * Able to lift 50 pounds * Able to push/pull up to 100 ...
Repeat the order back to the guest WHAT IT TAKES (The Qualities We Look For) * Great team player ... Handle high volume calls over the phone * Able to lift 50 pounds * Able to push/pull up to 100 ...
Delivery Driver
Cary, NC · On-site
$15.75 - $19.75/hr
... phone order taker, prep, and order preparation. • Record completed delivery orders accurately and immediately after receipt into the register or POS system. • Accept guest payment, have credit ...
Delivery Driver
Cary, NC · On-site
$15.75 - $19.75/hr
... phone order taker, prep, and order preparation. • Record completed delivery orders accurately and immediately after receipt into the register or POS system. • Accept guest payment, have credit ...
Delivery Driver
Yreka, CA · On-site
$15.75 - $19.75/hr
Cross-training for other positions as needed such as phone order taker, and order preparation. * Record completed delivery orders accurately and immediately after receipt into POS system. * Accept ...
Delivery Driver
Yreka, CA · On-site
$15.75 - $19.75/hr
Cross-training for other positions as needed such as phone order taker, and order preparation. * Record completed delivery orders accurately and immediately after receipt into POS system. * Accept ...
Repeat the order back to the guest WHAT IT TAKES (The Qualities We Look For) * Great team player ... Handle high volume calls over the phone * Able to lift 50 pounds * Able to push/pull up to 100 ...
Repeat the order back to the guest WHAT IT TAKES (The Qualities We Look For) * Great team player ... Handle high volume calls over the phone * Able to lift 50 pounds * Able to push/pull up to 100 ...
Kitchen - Cook
$14 - $18.75/hr
Kitchen (Cook) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent communication and multitasking skills.
Kitchen - Cook
$14 - $18.75/hr
Kitchen (Cook) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent communication and multitasking skills.
Delivery Driver
Cary, NC · On-site
$17 - $21.50/hr
... phone order taker, prep, and order preparation. • Record completed delivery orders accurately and immediately after receipt into the register or POS system. • Accept guest payment, have credit ...
Delivery Driver
Cary, NC · On-site
$17 - $21.50/hr
... phone order taker, prep, and order preparation. • Record completed delivery orders accurately and immediately after receipt into the register or POS system. • Accept guest payment, have credit ...
Customer Service Representative
$16 - $21.75/hr
Position: Customer Service Representative (CSR) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent ...
Customer Service Representative
$16 - $21.75/hr
Position: Customer Service Representative (CSR) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent ...
Delivery Drivers
North Canton, OH · On-site
$15 - $18.75/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
North Canton, OH · On-site
$15 - $18.75/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Tallmadge, OH · On-site
$15.50 - $19.50/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Tallmadge, OH · On-site
$15.50 - $19.50/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Cleveland Heights, OH · On-site
$16.25 - $20.25/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Cleveland Heights, OH · On-site
$16.25 - $20.25/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Alliance, OH · On-site
$14.75 - $18.50/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Alliance, OH · On-site
$14.75 - $18.50/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
In Room Dining Order Taker - Full Time (Available to Work: Swing & Grave)
Atlantic City, NJ · On-site
$16/hr
About the Role The In Room Dining Ordertaker is responsible for answering phone calls and taking in ... Minimum of 6 months' experience as an Order Taker in high volume and/or Room Service environments
In Room Dining Order Taker - Full Time (Available to Work: Swing & Grave)
Atlantic City, NJ · On-site
$16/hr
About the Role The In Room Dining Ordertaker is responsible for answering phone calls and taking in ... Minimum of 6 months' experience as an Order Taker in high volume and/or Room Service environments
... Order Taker to represent us in our sales efforts. This position is ideal for a self-motivated ... Contact customers via phone to build and maintain good relationships in order to meet and exceed ...
... Order Taker to represent us in our sales efforts. This position is ideal for a self-motivated ... Contact customers via phone to build and maintain good relationships in order to meet and exceed ...
Delivery Drivers
Cuyahoga Falls, OH · On-site
$15 - $18.75/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
Delivery Drivers
Cuyahoga Falls, OH · On-site
$15 - $18.75/hr
Cross trains for other positions as needed, such as phone order taker and order preparation. * Records completed delivery orders accurately and immediately after receipt into the register or POS ...
PRODUCE INSIDE SALES ORDER TAKER
Spokane, WA · On-site
$22/hr
... Order Taker to represent us in our sales efforts. This position is ideal for a self-motivated ... Contact customers via phone to build and maintain good relationships in order to meet and exceed ...
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PRODUCE INSIDE SALES ORDER TAKER
Spokane, WA · On-site
$22/hr
... Order Taker to represent us in our sales efforts. This position is ideal for a self-motivated ... Contact customers via phone to build and maintain good relationships in order to meet and exceed ...
PRODUCE INSIDE SALES ORDER TAKER
Spokane, WA · On-site
$22/hr
... Order Taker to represent us in our sales efforts. This position is ideal for a self-motivated ... Contact customers via phone to build and maintain good relationships in order to meet and exceed ...
PRODUCE INSIDE SALES ORDER TAKER
Spokane, WA · On-site
$22/hr
... Order Taker to represent us in our sales efforts. This position is ideal for a self-motivated ... Contact customers via phone to build and maintain good relationships in order to meet and exceed ...
Phone Order Taker information
See salary details
$9.62 - $10.82
1% of jobs
$10.82 - $12.02
4% of jobs
$12.02 - $13.22
14% of jobs
$13.62 is the 25th percentile. Wages below this are outliers.
$13.22 - $14.42
17% of jobs
The median wage is $15.08 / hr.
$14.42 - $15.63
25% of jobs
$16.72 is the 75th percentile. Wages above this are outliers.
$15.63 - $16.83
15% of jobs
$16.83 - $18.03
5% of jobs
$18.03 - $19.23
5% of jobs
$19.23 - $20.43
9% of jobs
$20.43 - $21.63
2% of jobs
$21.63 - $22.84
2% of jobs
$9
$15
$22
How much do phone order taker jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for phone order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.
What is the difference between Phone Order Taker vs Customer Service Representative?
| Aspect | Phone Order Taker | Customer Service Representative |
|---|---|---|
| Primary Role | Take and process customer orders over the phone | Assist customers with inquiries, complaints, and support |
| Work Environment | Call centers, retail, hospitality | Call centers, retail, service industries |
| Required Skills | Communication, data entry, product knowledge | Communication, problem-solving, empathy |
| Common Certifications | None typically required | Customer service training often preferred |
While both roles involve phone communication, a Phone Order Taker primarily focuses on processing orders, whereas a Customer Service Representative handles a broader range of customer interactions, including inquiries and complaints. The roles often overlap in call center environments and require strong communication skills.
What are the key skills and qualifications needed to thrive as a Phone Order Taker, and why are they important?
To thrive as a Phone Order Taker, you need strong verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with order management systems, point-of-sale (POS) software, and telephone systems is typically required. Patience, attention to detail, and a friendly demeanor help you excel in handling customer requests and resolving issues efficiently. These skills ensure accurate order processing, high customer satisfaction, and smooth workflow in fast-paced environments.
What are Phone Order Takers?
Phone Order Takers are professionals who receive and process customer orders over the phone, typically for retail, food delivery, or service-based businesses. They are responsible for accurately entering order details, addressing customer questions, and providing information about products or services. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential for this role. Phone Order Takers may also handle payments, resolve customer concerns, and ensure a positive customer experience throughout the ordering process.
What are some common challenges faced by Phone Order Takers, and how can they be managed effectively?
Phone Order Takers often encounter challenges such as handling high call volumes during peak hours, managing difficult or irate customers, and ensuring order accuracy while working quickly. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and use active listening to clarify customer needs. Many employers provide training and support tools, such as scripts and digital order systems, to help streamline the process and reduce errors. Building experience in this role can also open doors to supervisory or customer service management positions within the organization.
What cities are hiring for Phone Order Taker jobs? Cities with the most Phone Order Taker job openings:
What states have the most Phone Order Taker jobs? States with the most job openings for Phone Order Taker jobs include:
What job categories do people searching Phone Order Taker jobs look for? The top searched job categories for Phone Order Taker jobs are:
$15.50 - $19.50/hr
Other
Posted 4 days ago
Job description
Deliver orders and collect payment from customers in a safe, timely, and professional manner that is representative ofthe high standards of the restaurant.Duties & Responsibilities- Makes deliveries of products to residential and commercial locations.- Learns the names and personally recognizes regular customers.- Cross trains for other positions as needed, such as phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card charges and makes change (if applicable).- Cleans and maintains equipment and work areas associated with the job function.- Reports all equipment problems and bar maintenance issues to restaurant manager.- Assists the restocking and replenishment of products and supplies as stipulated in the shift duties.- Is available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.- Is able to prioritize best routing for more than one delivery at a time.- Does not carry more than $20 on a delivery.- Makes frequent money drops and deposits to cashiers as soon as he or she comes back from delivery.- Does not carry any valuables, whether personal or monetary, on their person or in their vehicle.- Places a car top sign with a plug-in cord to light the bulb.- Reports any changes to his/her driving record.