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Phone Order Taker Jobs (NOW HIRING)

The Pizza Man

Delivery Driver

Lyndonville, VT

$16.25 - $20.50/hr

A Cross-training for otherpositions as needed such as phone order taker, and order preparation. A Record completed delivery ordersaccurately and immediately after receipt into the register or POS ...

PizzaBOGO

Delivery Drivers

Cleveland Heights, OH

$16.25 - $20.25/hr

... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...

PizzaBOGO

Delivery Drivers

Alliance, OH

$14.75 - $18.50/hr

... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...

PizzaBOGO

Delivery Drivers

Cuyahoga Falls, OH

$15 - $18.75/hr

... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...

PizzaBOGO

Delivery Drivers

Tallmadge, OH

$15.50 - $19.50/hr

... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...

PizzaBOGO

Delivery Drivers

North Canton, OH

$15 - $18.75/hr

... phone order taker and order preparation.- Records completed delivery orders accurately and immediately after receipt into the register or POS system.- Accepts guest payments, processes credit card ...

Gumby's Pizza

Pizza Delivery Expert

San Marcos, TX · On-site

$10 - $18/hr

Cross-train for other positions as needed such as phone order taker, and order preparation. * Accept guest payment, process credit card charges, and make correct change. Perks: * Free Shift Meal

Hôtel Swexan

In Room Dining Order Taker

Dallas, TX · On-site

$13 - $16.75/hr

Summary The Order Taker will enter room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin ...

Hôtel Swexan

In Room Dining Order Taker

Dallas, TX · On-site

$12.75 - $16.50/hr

Summary The Order Taker will enter room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin ...

Round Table Pizza

Delivery Driver

Yreka, CA · On-site

$15.75 - $19.75/hr

Cross-training for other positions as needed such as phone order taker, and order preparation. * Record completed delivery orders accurately and immediately after receipt into POS system. * Accept ...

The Original NY Pizza

Delivery Driver

Cary, NC · On-site

$17 - $21.50/hr

... phone order taker, prep, and order preparation. • Record completed delivery orders accurately and immediately after receipt into the register or POS system. • Accept guest payment, have credit ...

Round Table Pizza

Delivery Driver

Yreka, CA · On-site

$15.75 - $19.75/hr

Cross-training for other positions as needed such as phone order taker, and order preparation. * Record completed delivery orders accurately and immediately after receipt into POS system. * Accept ...

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Phone Order Taker information

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How much do phone order taker jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for phone order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a phone order taker?

Phone Order Takers are professionals who receive and process customer orders over the phone, typically for retail, food delivery, or service-based businesses. They are responsible for accurately entering order details, addressing customer questions, and providing information about products or services. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential for this role. Phone Order Takers may also handle payments, resolve customer concerns, and ensure a positive customer experience throughout the ordering process.

What are the key skills and qualifications needed to thrive as a phone order taker, and why are they important?

To thrive as a Phone Order Taker, you need strong verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with order management systems, point-of-sale (POS) software, and telephone systems is typically required. Patience, attention to detail, and a friendly demeanor help you excel in handling customer requests and resolving issues efficiently. These skills ensure accurate order processing, high customer satisfaction, and smooth workflow in fast-paced environments.

What are some common challenges faced by phone order takers, and how can they be managed effectively?

Phone Order Takers often encounter challenges such as handling high call volumes during peak hours, managing difficult or irate customers, and ensuring order accuracy while working quickly. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and use active listening to clarify customer needs. Many employers provide training and support tools, such as scripts and digital order systems, to help streamline the process and reduce errors. Building experience in this role can also open doors to supervisory or customer service management positions within the organization.

What is the difference between Phone Order Taker vs Customer Service Representative?

AspectPhone Order TakerCustomer Service Representative
Primary RoleTake and process customer orders over the phoneAssist customers with inquiries, complaints, and support
Work EnvironmentCall centers, retail, hospitalityCall centers, retail, service industries
Required SkillsCommunication, data entry, product knowledgeCommunication, problem-solving, empathy
Common CertificationsNone typically requiredCustomer service training often preferred

While both roles involve phone communication, a Phone Order Taker primarily focuses on processing orders, whereas a Customer Service Representative handles a broader range of customer interactions, including inquiries and complaints. The roles often overlap in call center environments and require strong communication skills.

What cities are hiring for Phone Order Taker jobs?

Cities with the most Phone Order Taker job openings:

What states have the most Phone Order Taker jobs?

States with the most job openings for Phone Order Taker jobs include:

What are popular job titles related to Phone Order Taker jobs?

For Phone Order Taker jobs, the most frequently searched job titles are:

Phone Order Taker jobs near you
Infographic showing various Phone Order Taker job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

PT/Night Time Customer Service Order taker (Copiague)

Copiague, NY

GRA BAR Inc
See more jobs at GRA BAR Incexternal

$15 - $16/hr

Part-time

Re-posted 18 days ago

Job description

PT/Night Time Customer Service Order taker (Copiague)

craigslist - Map data  OpenStreetMap100 Court Street near Ralph(google map)

compensation: Compensation $15 per hour depending on experience
employment type: part-time

Wholesale Fish Distributor in Copiague is looking for a Nighttime Part-time Customer Service Representative to work nights answering heavy phone volume taking orders.
The hours are 8 pm till midnight. 3 to 4 days a week.
Compensation $15 per hour depending on experience.
Please include a resume in email
Qualifications include:
**Preferably have customer service experience with the phone.
**This position includes taking inbound calls and entering them into the computer or hand written invoices.
**Have computer skills, ability to multi-task and work independently.

Apply