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Phone Order Taker Jobs (NOW HIRING)

UF Corporation

Warehouse Order Taker

High Point, NC · On-site

UF Corporation Inc is seeking Warehouse Phone Order Taker. This position serves as the direct link between retail buyers (e.g., convenience stores, smoke shops) and the distribution facility. The ...

UF Corporation

Warehouse Order Taker

High Point, NC · On-site

UF Corporation Inc is seeking Warehouse Phone Order Taker. This position serves as the direct link between retail buyers (e.g., convenience stores, smoke shops) and the distribution facility. The ...

EC Ruff Marine

Order Taker

Pompano Beach, FL · On-site

$16 - $18/hr

Receive and process customer orders via phone, email, or in person * Confirm order details for ... Taker Application - [Your Name]." Applications will be reviewed on a rolling basis until the ...

EC Ruff Marine Inc

Order Taker

Pompano Beach, FL · On-site

Receive and process customer orders via phone, email, or in person Confirm order details for ... Taker Application - [Your Name]." Applications will be reviewed on a rolling basis until the ...

R Best Enterprises Inc

Order Taker

Port Washington, NY · On-site

$21/hr

Order Taker Love produce? So do we! At R Best Produce Inc., we pride ourselves on being an ... A professional and friendly phone demeanor with a knack for building rapport. * A proactive mindset ...

George Reed Inc

Ready Mix Order Taker

Stockton, CA · On-site

Ready Mix Order Taker Position at 711 Materials, Inc. "OUR PEOPLE ARE OUR STRATEGY" We are growing ... Take incoming customer orders by phone or in person and enter them accurately into the order ...

Votorantim Cimentos

Order Taker

Farmington Hills, MI · On-site

$23/hr

An Order Taker has the ability to apply company policies and procedures in order to correctly and ... Take a phone order while entering information into the system) * Excellent typing skills * Ability ...

Votorantim Cimentos

Order Taker

Farmington Hills, MI · On-site

$23/hr

An Order Taker has the ability to apply company policies and procedures in order to correctly and ... Take a phone order while entering information into the system) * Excellent typing skills * Ability ...

VCNA

Order Taker

Farmington Hills, MI · On-site

$23/hr

An Order Taker has the ability to apply company policies and procedures in order to correctly and ... Take a phone order while entering information into the system) * Excellent typing skills * Ability ...

711 Materials

Ready Mix Order Taker

Stockton, CA · On-site

We are looking for a dependable, level-headed Order Taker/Customer Service Representative to join ... Take incoming customer orders by phone or in person and enter them accurately into the order ...

711 Materials, Inc.

Ready Mix Order Taker

Stockton, CA · On-site

$27 - $37/hr

"OUR PEOPLE ARE OUR STRATEGY" We are growing and in need of a Ready Mix Order Taker for our 711 ... Take incoming customer orders by phone or in person and enter them accurately into the order ...

711 Materials, Inc.

Ready Mix Order Taker

Stockton, CA · On-site

$27 - $37/hr

"OUR PEOPLE ARE OUR STRATEGY" We are growing and in need of a Ready Mix Order Taker for our 711 ... Take incoming customer orders by phone or in person and enter them accurately into the order ...

Kerzner International

Order Taker (IRD)

Big Sky, MT · On-site

$50/hr

Order Taker (IRD) (14862) At One&Only, we exist to create joy for our guests through anticipation ... They are primarily responsible for guest orders, tray pick-ups, amenities, etc. via phone to ...

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Phone Order Taker information

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How much do phone order taker jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for phone order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a phone order taker?

Phone Order Takers are professionals who receive and process customer orders over the phone, typically for retail, food delivery, or service-based businesses. They are responsible for accurately entering order details, addressing customer questions, and providing information about products or services. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential for this role. Phone Order Takers may also handle payments, resolve customer concerns, and ensure a positive customer experience throughout the ordering process.

What are the key skills and qualifications needed to thrive as a phone order taker, and why are they important?

To thrive as a Phone Order Taker, you need strong verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with order management systems, point-of-sale (POS) software, and telephone systems is typically required. Patience, attention to detail, and a friendly demeanor help you excel in handling customer requests and resolving issues efficiently. These skills ensure accurate order processing, high customer satisfaction, and smooth workflow in fast-paced environments.

What are some common challenges faced by phone order takers, and how can they be managed effectively?

Phone Order Takers often encounter challenges such as handling high call volumes during peak hours, managing difficult or irate customers, and ensuring order accuracy while working quickly. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and use active listening to clarify customer needs. Many employers provide training and support tools, such as scripts and digital order systems, to help streamline the process and reduce errors. Building experience in this role can also open doors to supervisory or customer service management positions within the organization.

What is the difference between Phone Order Taker vs Customer Service Representative?

AspectPhone Order TakerCustomer Service Representative
Primary RoleTake and process customer orders over the phoneAssist customers with inquiries, complaints, and support
Work EnvironmentCall centers, retail, hospitalityCall centers, retail, service industries
Required SkillsCommunication, data entry, product knowledgeCommunication, problem-solving, empathy
Common CertificationsNone typically requiredCustomer service training often preferred

While both roles involve phone communication, a Phone Order Taker primarily focuses on processing orders, whereas a Customer Service Representative handles a broader range of customer interactions, including inquiries and complaints. The roles often overlap in call center environments and require strong communication skills.

What cities are hiring for Phone Order Taker jobs?

Cities with the most Phone Order Taker job openings:

What states have the most Phone Order Taker jobs?

States with the most job openings for Phone Order Taker jobs include:

What are popular job titles related to Phone Order Taker jobs?

For Phone Order Taker jobs, the most frequently searched job titles are:

Phone Order Taker jobs near you
Infographic showing various Phone Order Taker job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

Warehouse Order Taker

High Point, NC • On-site

UF Corporation
Wholesale • 11 - 50 employees
Learn more about UF Corporationexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

UF Corporation Inc is seeking Warehouse Phone Order Taker. This position serves as the direct link between retail buyers (e.g., convenience stores, smoke shops) and the distribution facility. The primary responsibilities include accurately receiving incoming orders over the telephone, entering data into the company's inventory or Point of Sale (POS) system, and coordinating with warehouse staff for fulfillment
Requirements
  • Order Entry & Verification: Listen to client requests over the phone, record item numbers, brands, and quantities, and meticulously key this data into the company's digital management system to prevent fulfillment errors.
  • Customer Service & Retention: Answer client inquiries regarding product availability, pricing, and delivery times. Build strong relationships with regular retail buyers and address any order discrepancies professionally.
  • Upselling & Promotions: Proactively inform callers about new tobacco or vape products, bulk discounts, and limited-time wholesale promotions.
  • Inventory & Stock Awareness: Maintain a strong working knowledge of warehouse stock levels. Relay out-of-stock notices to customers and suggest suitable substitute products when necessary.
  • Outbound Calling: Proactively contact established clients on a routine schedule (e.g., weekly or bi-weekly) to check in, take reorders, and ensure they have adequate inventory.
  • Liaising with Warehouse/Logistics: Coordinate directly with the warehouse, shipping, and delivery teams to ensure orders are picked, packed, and dispatched efficiently.

Benefits
  • $12.00 - $16.00 plus Commission on Private Label sales
  • 401(k) plan
  • Health insurance
  • Dental and vision coverage
  • Paid vacation

Apply