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Phone Companion Jobs in Ohio (NOW HIRING)

Care Companion

Ashland, OH · On-site

$14 - $15.80/hr

Care Companion Brethren Care at Home Part Time or PRN | Days | Hours Vary between 6am - 2pm Pay ... Discounted meals & cell phone plans * Career advancement & leadership development opportunities ...

Care Companion

Ashland, OH · On-site

$75/hr

Care Companion Brethren Care at Home Part Time or PRN | Days | Hours Vary between 6am - 2pm Pay ... Discounted meals & cell phone plans * Career advancement & leadership development opportunities ...

Care Companion

Ashland, OH · On-site

$14 - $15.80/hr

Requirements for a Care Companion:High School Diploma or equivalent preferred but not required ... centerDiscounted meals & cell phone plansCareer advancement & leadership development ...

Driver

Cleveland, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Gates Mills, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Grafton, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Rocky River, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Novelty, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Bay Village, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Cleveland, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Willoughby, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

Driver

Newbury, OH · On-site

$20/hr

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our ... A cell phone with the ability to call, text, and use a GPS application. * Successfully pass a 4 ...

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Phone Companion information

What is a phone companion?

Phone Companions are individuals who provide conversation, support, and companionship over the phone. Their primary role is to offer social interaction, emotional support, or simply a friendly ear for people who may feel lonely or isolated. Phone Companions do not provide medical advice or counseling but instead focus on fostering positive, uplifting conversations. This service is often used by seniors, individuals with disabilities, or anyone seeking regular social contact. The job requires strong communication skills, empathy, and reliability.

What are the key skills and qualifications needed to thrive as a phone companion, and why are they important?

To thrive as a Phone Companion, you need excellent communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with call management systems and messaging platforms is typically required. Empathy, patience, and strong interpersonal skills help build rapport and provide meaningful companionship to clients. These competencies ensure a supportive and engaging experience, which is essential for client satisfaction and well-being.

What are some common challenges faced by phone companions when working with diverse clients?

Phone Companions often engage with individuals from various backgrounds, ages, and personality types, which can present communication challenges. Adapting your conversational style to suit each client, managing expectations, and maintaining boundaries while being empathetic are essential skills. Additionally, handling difficult or emotionally charged conversations with professionalism and compassion is a common aspect of the role. Regular training, support from supervisors, and open communication with your team can help navigate these challenges successfully.

What is the difference between Phone Companion vs Customer Service Representative?

AspectPhone CompanionCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, tech support, retailCall centers, retail, corporate offices
Employer & Industry UsageTech companies, retail, service providersRetail, telecom, financial services
Common Search & ComparisonCustomer support, tech supportCustomer service, support roles

Phone Companions and Customer Service Representatives both focus on assisting customers via phone, often requiring similar skills and work environments. However, Phone Companions typically specialize in providing technical support or product guidance, whereas Customer Service Representatives handle a broader range of customer inquiries, billing, and service issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities in Ohio are hiring for Phone Companion jobs?

Cities in Ohio with the most Phone Companion job openings:

Infographic showing various Phone Companion job openings in Ohio as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution.

$14 - $15.80/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Brethren Care Village rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Care Companion

Brethren Care at Home

Part Time or PRN | Days | Hours Vary between 6am - 2pm

Pay: $14/hour to $15.80/hour

$.75/hr Evening Shift Differential, $.50/hr Night Shift Differential, $1/hr Weekend Shift Differential

(Territory is focused in the Ashland area)


What You'll Do as a Care Companion:

  • Prepares specific food items following appropriate standards for food preparation, handling, and services.
  • Serves client meals ensuring the temperature, portions, and timeliness of the service.
  • Performs a variety of general cleaning duties for the entire house which includes but is not limited to: dusting, sweeping, mopping, vacuuming, cleaning windows, cleaning carpets.
  • Perform laundry duties such as washing, drying, folding and putting away
  • Empties waste containers, collects and disposes of recyclables and garbage.
  • Change bed linens and make beds.
  • Collects soiled laundry: washes, dries, folds, irons, performs minor clothing repairs and distributes laundry.
  • Delivers mail and packages to client.
  • Transport client when needed.
  • Assists with all client needs for personal care services.
  • Inform supervisor of client needs and concerns.
  • Attends and participates in Brethren Care At Home team meetings as required.
  • Attends in-services outside of Brethren Care Village and/or Brethren Care At Home for support and needs of the client
  • Other duties as assigned.

Requirements for a Care Companion:

  • High School Diploma or equivalent preferred but not required.
  • Training in geriatrics (nursing, social work, rehabilitation or therapeutic recreation) or sufficient related prior work experience is preferred but not required.
  • Onsite presence required.

Why Join Brethren Care Village?

At Brethren Care Village, you're more than an employee-you're part of a mission-driven team dedicated to compassionate, individualized care. As a Christian-based senior living community, we've proudly served since 1972, offering a full continuum of care including memory care, assisted living, therapy services, and more.

Our team is guided by our core values: Compassion, Attitude of Excellence, Respect, Integrity, Nurturing, and Giving-and we bring those values to life every day for both residents and employees.

We recognize the success of our Mission relies on the hard work and dedication of our team members.

Why Work for Brethren Care Village:

  • Supportive, team-oriented culture with opportunities for growth
  • Tuition reimbursement (LPN/RN advancement) + scholarship opportunities
  • Generous PTO + 6 paid holidays
  • 401(k) with company match
  • Full-time benefits: Medical, Dental, Vision, FSA, Life Insurance
  • FREE access to pool & fitness center
  • Discounted meals & cell phone plans
  • Career advancement & leadership development opportunities

Brethren Care Village is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to better meet the needs of our clients, residents, or agency.


What Brethren Care Village employees say

Pay

Hours and flexibility

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