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Phone Banking Jobs (NOW HIRING)

Adams County Elections

Phone Bank

Brighton, CO · On-site

Logging phone calls * Assisting with other duties as needed Anticipated Working Date Range: Friday October 16th, 2026:8:00 a.m. - 4:30 p.m. Monday October 19th, 2026:8:00 a.m. - 4:30 p.m. Tuesday ...

Adams County Elections

Phone Bank

Brighton, CO · On-site

$19/hr

Logging phone calls * Assisting with other duties as needed Anticipated Working Date Range: Friday October 16th, 2026: 8:00 a.m. - 4:30 p.m. Monday October 19th, 2026: 8:00 a.m. - 4:30 p.m. Tuesday ...

Artius Solutions

Telephone Banker

Lincoln, RI · On-site

$22 - $24/hr

This role balances service requests with sales opportunities while providing expertise on banking ... Experience working in inbound/outbound call centers (phone, chat, or video). * Experience as a ...

Artius Solutions

Telephone Banker

Belfast, ME · On-site

$27 - $28/hr

Experience in financial services or banking. * Sales, cross-selling, upselling, or product referral experience. * Experience in inbound or outbound call center environments (phone, chat, or video)

The California State University

$13.25 - $17.25/hr

Using tools such as phone banking and student data systems, the Student Support Specialist assesses barriers to persistence, including academic, financial, housing, and basic needs challenges and ...

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How much do phone banking jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for phone banking in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is phone banking?

Phone banking is a service provided by banks that allows customers to perform various financial transactions and access account information over the phone. Through phone banking, customers can check account balances, transfer funds, pay bills, request statements, and even speak to customer service representatives for assistance. This service is accessible 24/7, making it convenient for customers who may not have internet access or prefer not to visit a bank branch. Phone banking typically requires a secure identification process to protect customer information.

What are the key skills and qualifications needed to thrive as a phone banking officer, and why are they important?

To thrive as a Phone Banking Officer, you need strong customer service skills, problem-solving abilities, and a basic understanding of banking products and procedures, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, telephone banking platforms, and secure authentication protocols is often required. Excellent communication, patience, and resilience are standout soft skills in this role. These abilities ensure efficient handling of customer inquiries, build trust, and help maintain high service standards in a fast-paced banking environment.

What are some common challenges faced by phone banking professionals, and how can they be effectively managed?

Phone banking professionals often encounter challenges such as handling high call volumes, managing customer frustration, and meeting strict performance targets. Developing strong communication skills, maintaining patience, and utilizing active listening can help address these challenges. Many organizations provide regular training and support to help staff handle difficult conversations and stay updated on banking procedures. Team collaboration and knowledge sharing also play a crucial role in managing workload and improving service quality.

What is the difference between Phone Banking vs Customer Service Representative?

AspectPhone BankingCustomer Service Representative
CredentialsBasic banking knowledge, sometimes certificationsVaries, often customer service training
Work EnvironmentBank call centers, remote optionsCall centers, retail stores, or remote
Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Primary FocusHandling banking transactions, account inquiriesAddressing customer questions, support, and complaints

Phone Banking primarily involves managing banking transactions and account inquiries over the phone within financial institutions. Customer Service Representatives have a broader role, assisting customers across various industries with inquiries, support, and problem resolution. While both roles require strong communication skills, Phone Banking is specialized in banking services, whereas Customer Service Representatives work in diverse sectors.

How to become a phone banking?

To become a phone banking representative, candidates typically need a high school diploma or equivalent and strong communication skills. Training is often provided by the employer, and familiarity with customer service or banking software can be beneficial. Some positions may require background checks and the ability to work flexible hours.
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Cities with the most Phone Banking job openings:

What states have the most Phone Banking jobs?

States with the most job openings for Phone Banking jobs include:

What are popular job titles related to Phone Banking jobs?

For Phone Banking jobs, the most frequently searched job titles are:

Phone Banking jobs near you
Infographic showing various Phone Banking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.

Phone Bank

Brighton, CO • On-site

Adams County Elections
See more jobs at Adams County Electionsexternal

Full-time, Part-time

Re-posted 17 days ago

Job description

*ELECTION WORKER POSITIONS ARE TEMPORARY APPOINTMENTS AND NOT ELIGIBLE FOR EMPLOYEE BENEFITS*

If you are looking for regular, full or part-time work with Adams County please visit the county's jobs page:

https://www.adcogov.org/career-opportunities


Application Closing Date: November 2nd, 2026

Position Summary:

Provide courteous and accurate assistance to voters by answering incoming calls to the Elections Office, responding to voter questions, and documenting phone calls. This position also involves assisting with other Elections Office duties as needed. Basic computer skills and the ability to sit for extended periods of time are required.


Job Description:

  • Answering incoming calls to the Elections office
  • Answering questions from voters
  • Logging phone calls
  • Assisting with other duties as needed


Anticipated Working Date Range:

Friday October 16th, 2026:8:00 a.m. - 4:30 p.m.
Monday October 19th, 2026:8:00 a.m. - 4:30 p.m.
Tuesday October 20th, 2026:8:00 a.m. - 4:30 p.m.
Wednesday October 21st, 2026:8:00 a.m. - 4:30 p.m.
Thursday October 22nd, 2026:8:00 a.m. - 4:30 p.m.
Friday October 23rd, 2026:8:00 a.m. - 4:30 p.m.
Monday October 26th, 2026:8:00 a.m. - 4:30 p.m.
Tuesday October 27th, 2026:8:00 a.m. - 4:30 p.m.
Wednesday October 28th, 2026:8:00 a.m. - 4:30 p.m.
Thursday October 29th, 2026:8:00 a.m. - 4:30 p.m.
Friday October 30th, 2026:8:00 a.m. - 4:30 p.m.
Monday November 2nd, 2026:8:00 a.m. - 4:30 p.m.
Tuesday November 3rd, 2026: 7:00 a.m. - 7:00 p.m.

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