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Phone Bank Jobs in Kansas (NOW HIRING)

Contact Center Banker

Wichita, KS · On-site

$16 - $20.25/hr

Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider ...

Contact Center Banker

Wichita, KS · On-site

$16 - $20.25/hr

Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider ...

Personal Banker

Kansas City, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Manhattan, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Lawrence, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Hays, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Shawnee, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Garden City, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Wichita, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker - part time

Olathe, KS · On-site

$20.55 - $25.05/hr

... Bank. * Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs. * Actively listen to our customers so you can make appropriate ...

Personal Banker

Leawood, KS · On-site

$18.75 - $22.75/hr

Southern Bank team members are a family, rooted in the communities we serve and working together to ... Actively participates in business development opportunities (e.g. phone out-reach, community events ...

KS · On-site

$57K/yr

... g., phone, printer). · Ability to communicate effectively in person, via phone, and through ... TBO Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity ...

Universal Banker I

Andover, KS · On-site

$16.50 - $20.50/hr

... bank operating procedures, practices and policies. • Experience with consumer and business account opening and documentation. • Comfortable and experienced with customer outreach (email, phone ...

Universal Banker I

Andover, KS · On-site

$16.50 - $20.50/hr

... bank operating procedures, practices and policies. Experience with consumer and business account opening and documentation. Comfortable and experienced with customer outreach (email, phone calls ...

Banking Services Specialist

Wichita, KS · On-site

$15.25 - $20.25/hr

... phone * Ability to meet personal and customer services expectations * Ability to maintain a high degree of confidentiality * Ability to maintain a valid driver's license and meet Commerce Bank ...

Universal Banker

Hays, KS · On-site

$16.75 - $20.75/hr

Description At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892 ... Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and ...

Universal Banker

Overland Park, KS · On-site

$17.75 - $22.25/hr

At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892, we've been ... Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and ...

Universal Banker

Hays, KS · On-site

$16.75 - $20.75/hr

At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892, we've been ... Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and ...

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Phone Bank information

See Kansas salary details

$4

$14

$17

How much do phone bank jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone bank in Kansas is $14.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.16 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Kansas?

The most popular types of Phone Bank jobs in Kansas are:

What are popular job titles related to Phone Bank jobs in Kansas?

For Phone Bank jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Kansas look for?

The top searched job categories for Phone Bank jobs in Kansas are:

What cities in Kansas are hiring for Phone Bank jobs?

Cities in Kansas with the most Phone Bank job openings:

Infographic showing various Phone Bank job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $30,322 per year, or $14.6 per hour.

Contact Center Banker

Fidelity Bank

Wichita, KS • On-site

$16 - $20.25/hr

Full-time

Posted 9 days ago


Job description

CONTACT CENTER BANKER

Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You’ll work alongside external and internal customers in all aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let’s talk..

The candidate for this position will be responsible for:

  • Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center
  • Receiving incoming calls, video interactions, and online chats
  • Interacting with customers on camera and phone and utilizing new technology
  • Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers
  • Demonstrating knowledge of Fidelity Bank products and services
  • Referring products that provide a better banking experience for our customers
  • Fostering teamwork across all areas of the Bank
  • Maintaining strict standards of confidentiality and perform duties in a manner that supports Fidelity’s core values

Requirements for the position include:

  • A high school diploma (or equivalent)
  • Strong written and verbal communication skills
  • Customer service/chat support experience as well as strong computer skills
  • Ability to work late and/or flexible hours

EEO/Veterans/Disabled