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Phone Associate Jobs in Logan, UT (NOW HIRING)

Country Supplier

Sporting Goods Associate

North Logan, UT · On-site

$13 - $14.75/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells. * Maintain an ...

Wireless Vision

Retail Associate Manager

Brigham City, UT · On-site

$14.75 - $20/hr

Retail Associate Manager Location: Brigham City, UT Compensation: T-Mobile Premium Retailer ... Phone service discounts * Development and growth opportunities Wireless Vision is an Equal ...

GameStop Corp.

Store Manager (Store 4613)

Logan, UT · On-site

$60 - $72/hr

Associates should know all aspects of their jobs, including all company/store policies, inventory ... phone, using spoken and written English; bilingual English/Spanish speaking and writing skills ...

GameStop Inc

Store Manager (Store 4613)

Logan, UT · On-site

Associates should know all aspects of their jobs, including all company/store policies, inventory ... phone, using spoken and written English; bilingual English/Spanish speaking and writing skills ...

GameStop

Store Manager (Store 4613)

Logan, UT · On-site

Associates should know all aspects of their jobs, including all company/store policies, inventory ... phone, using spoken and written English; bilingual English/Spanish speaking and writing skills ...

PDP Group, Inc.

Inbound Sales Agent

Logan, UT · On-site

UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking ...

The Amynta Group

Inbound Sales Agent

Logan, UT · On-site

UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking ...

The Amynta Group

Inbound Sales Agent

Logan, UT · On-site

UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking ...

PDP Group, Inc.

Inbound Sales Agent

Logan, UT · On-site

UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking ...

PDP Group, Inc.

Inbound Sales Agent

Logan, UT · On-site

UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking ...

The Amynta Group

Inbound Sales Agent

Logan, UT · On-site

UTS Associates answer inbound phone calls from customers who need assistance troubleshooting and servicing a covered product. This position requires problem solving, critical and technical thinking ...

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Showing results 41-60

All JobsPhone Associate JobsPhone Associate Jobs in Logan, UT

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities near Logan, UT are hiring for Phone Associate jobs?

Cities near Logan, UT with the most Phone Associate job openings:

Phone Associate jobs near you

Sporting Goods Associate

C-A-L Stores Companies Inc

North Logan, UT • On-site

$13 - $14.75/hr

Full-time

Posted 29 days ago

Job description

Description:

Primary Purpose


To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.


Essential Duties and Responsibilities

  • Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
  • Explicit knowledge of Gun Store Master and State mandated background check processes.
  • Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
  • Properly and safely handle all firearms.
  • Complete all purchase transactions correctly, specifically as it relates to firearms.
  • Answer incoming phone calls.
  • Constant radio communication with all associates.
  • Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
  • Maintain an awareness of all product knowledge information and merchandise promotions.
  • Assist in floor moves, merchandising, display maintenance and store housekeeping.


Other Duties and Responsibilities

  • Help in other departments when needed.
  • Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
  • Other duties assigned as needed.


Qualifications

  • Basic knowledge of proper firearms handling skills.
  • Proven written and verbal communication skills.
  • Strong interpersonal skills.
  • Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
  • Familiar with how to operate a computer system and email.
  • Preferably familiar with standard retail concepts and practices.
  • Strong attention to detail.
  • Must be at least 21 years of age to comply with firearm and ammunition handling requirements.
Requirements:
  • Weekends
  • Holidays

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