ZipRecruiter

Log In

1

Phone Associate Jobs in Ontario (NOW HIRING)

PetSmart

Retail Sales Associate Part Time

Sudbury, ON · On-site

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Oshawa, ON · On-site

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Brampton, ON · On-site

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Toronto, ON · On-site

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

London, ON · On-site

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

previous page

Showing results 41-60

All JobsPhone Associate JobsPhone Associate Jobs in Ontario

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are the most commonly searched types of Phone jobs in Ontario?

The most popular types of Phone jobs in Ontario are:

What cities in Ontario are hiring for Phone Associate jobs?

Cities in Ontario with the most Phone Associate job openings:

Phone Associate jobs near you

Design Engineering Weld Associate Specialist/Engineer

General Dynamics Land Systems

London, ON

Full-time

Re-posted 4 days ago

General Dynamics Land Systems rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

153rd of 489 rated machine equipment manufacturers

Job description

Description

Design Engineering Weld Associate Specialist/Engineer P53

 

Job Description

The P53 (Weld Associate Engineer/Weld Associate Specialist) role has been built for a candidate with a strong desire and aptitude for weld engineering but may only have some knowledge in the discipline. This is a high-paced, team-oriented role where the successful candidate will learn and further develop their interest in the field from Senior and Staff Weld Engineers. The new Weld Associate Engineer/Weld Associate Specialist will be responsible for providing support to design teams in the development and qualification of primary and secondary welded structures and learn the process to develop, optimize, and qualify weld procedures in accordance with industrial codes.

Key Job Elements

  • Provide support to design teams in the development of welded structures
  • Help develop, optimize, execute and qualify weld procedures in accordance with industrial codes (may include specialty testing for material characterization, vehicle structural tests)
  • Support the team during review of structural concepts
  • Evaluate and influence designs for improved manufacturability, cost and integration
  • Support planning, execution and reporting activities
  • Identify opportunities for cost reduction in welded structures
  • Assist with bidding and proposal activities
  • Support Root Cause and Corrective Action investigations into weld related problems
  • Provide weld expertise across the business, including with suppliers and customers
  • Independently identify, propose, and support continuous improvement initiatives related to welded structures and procedures
  • Review of contractual requirements and deliverables across multiple programs 
  • Participate in joint meetings/reviews with stakeholders to ensure products delivered meet contractual requirements 
  • Maintain active and professional communication with all involved stakeholders. 
  • Support technical customer interaction activities and solicit senior support as required. 

    

Required Qualifications

  • University degree, College Diploma or demonstrated skills in relevant weld engineering discipline
  • 1-3 years relevant experience
  • Familiarity with North American welding codes and specifications
  • Understanding of welding processes (GMAW, GTAW, Friction Stir Welding, etc.) and associated weld materials
  • Ability to perform weld size and strength calculations
  • Strong oral and written communication, interpersonal and organizational skills
  • Good analytical and problem-solving skills
  • Experience with NX Unigraphics or similar CAD software
  • Ability to obtain Level 2 (Secret) security clearance
  • Ability to travel (5% Cdn) and (5% US & International) and possess/be able to acquire and maintain a valid passport

     

Preferred Qualifications

  • Project leadership experience
  • Experience with structural analysis using Simcenter (NX), SimSolid (Altair) or similar.
  • Familiarity with military vehicles, specifications & standards.
  • Hands-on manufacturing experience.
  • P. Eng. Or ability to obtain P. Eng designation.
  • Proficient with GDLS-C processes and products.
  • Experience in a Unionized environment

Working Conditions:

  • Physical Environment: Office and Shop Floor
  • Hazards: Office and Industrial environments
  • Usual mobility demands required are standing, walking, sitting, and stair climbing

 

Equipment Utilized:

  • Computer
  • Phone
  • Mobile device

   

Personal Protective Equipment:

  • Applicable when interacting with shop floor (safety shoes, safety glasses, hearing protection. extraction coveralls)

   

Candidates with less than one year of experience but with prior related work experience with GDLS-C, such as a co-op or internship, will be considered and are welcome to apply.

What General Dynamics Land Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply