ZipRecruiter

Log In

1

Phone Associate Jobs in Delaware (NOW HIRING)

Tjx

Backroom Processing Associate

Newark, DE · On-site

$15 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

TJX Companies

Backroom Processing Associate

Newark, DE

$15 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

TJX Companies

Backroom Processing Associate

Newark, DE · On-site

$15 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

PetSmart

Retail Sales Associate Full Time

Rehoboth Beach, DE · On-site

$14.50 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Millsboro, DE

$13.25 - $15/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Rehoboth Beach, DE · On-site

$14.50 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Wilmington, DE · On-site

$14.50 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Middletown, DE · On-site

$14.25 - $16.25/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Dover, DE · On-site

$15 - $17.25/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Newark, DE · On-site

$15 - $22/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Millsboro, DE · On-site

$13.25 - $15/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Dover, DE · On-site

$15 - $17.25/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Wilmington, DE · On-site

$14.50 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Newark, DE · On-site

$14.75 - $17/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Middletown, DE · On-site

$14.25 - $16.25/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart Careers

Retail Sales Associate Part Time

Dover, DE

$15 - $22/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Newark, DE

$14.75 - $17/hr

  • Medical

  • Retirement

  • PTO

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

previous page

Showing results 41-60

All JobsPhone Associate JobsPhone Associate Jobs in Delaware

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities in Delaware are hiring for Phone Associate jobs?

Cities in Delaware with the most Phone Associate job openings:

Phone Associate jobs near you

Backroom Processing Associate

Tjx

Newark, DE • On-site

$15 - $15.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Homesense

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Backroom Processing Associate Needed

+18 years old preferred to operate age restricted equipment

Hours:

Between 8am-4pm

(Flexible to work closing shifts when needed, will receive register training as well)

Please wait to be contacted, Do not call the store

Responsible for executing receiving and merchandising standards and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Prioritizing the processing of merchandise onto the sales floor
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and other associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

3050 Fashion Center Blvd

Location:

USA Homesense Store 0022 Newark DEThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

What TJX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply