1

Phone Associate Jobs in Delaware (NOW HIRING)

Part Time Cleaning Associate

Middletown, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Backroom Processing Associate

Newark, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Part Time Cleaning Associate

Middletown, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Part Time Cleaning Associate

Middletown, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Backroom Processing Associate

Newark, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Part Time Cleaning Associate

Middletown, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Backroom Processing Associate

Newark, DE ยท On-site

$15 - $15.50/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

Optical Associate- PT

Wilmington, DE ยท On-site

$15.50 - $19.25/hr

Optical Associate Bring your experience to work for you where people love to shop! Boscov's is a ... Deliver exceptional customer service in person and by phone by assisting customers, explaining ...

Optical Associate- PT

DE ยท On-site

$15.75 - $19.25/hr

Optical Associate Bring your experience to work for you where people love to shop! Boscov's is a ... Deliver exceptional customer service in person and by phone by assisting customers, explaining ...

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Retail Sales Associate Part Time

Dover, DE ยท On-site

$15 - $17.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Retail Sales Associate Full Time

Wilmington, DE ยท On-site

$14.50 - $16.75/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Retail Sales Associate Part Time

Rehoboth Beach, DE ยท On-site

$14.50 - $16.75/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Retail Sales Associate Part Time

Millsboro, DE ยท On-site

$13.25 - $15/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Retail Sales Associate Part Time

Dover, DE ยท On-site

$15 - $17.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Retail Sales Associate Part Time

Middletown, DE ยท On-site

$14.25 - $16.25/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

Showing results 41-60

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities in Delaware are hiring for Phone Associate jobs?

Cities in Delaware with the most Phone Associate job openings:

Engineering Associate

Wilmington, DE โ€ข On-site

AllSTEM Connections
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$72K/yr

Temporary

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Job description

Engineering Associate (R&D / Laboratory)
Role Overview
We are seeking a motivated Engineering Associate to join a multifunctional R&D team at a premier scientific research facility. This role is ideal for a hands-on individual with a strong background in electrical or mechanical engineering who enjoys the intersection of hardware, data acquisition, and scientific reasoning.
You will play a critical role in characterizing material properties and conducting reliability testing, ensuring that laboratory operations and data collection meet the highest standards of technical rigor.
Core Responsibilities
โ€ข Testing & Characterization: Operate and assist in developing benchtop test equipment to measure material properties and conduct long-term reliability assessments.
โ€ข Data Management: Proactively collect, compile, and organize data from various tests for analysis by the engineering team.
โ€ข Laboratory Stewardship: Maintain a high-functioning lab environment, including sample labeling, waste disposal, and the verification/calibration of sensitive equipment.
โ€ข Hardware & Fabrication: Use hand-held power tools for sample preparation and contribute to projects involving hardware modification or custom fabrication.
โ€ข Problem Solving: Apply scientific reasoning to solve technical challenges and improve testing processes.
โ€ข Collaborative Execution: Work closely with a multifunctional team of scientists and engineers to meet project milestones in a timely manner.
Candidate Requirements
Education & Foundation:
โ€ข Degree: Bachelor's or Associate degree in Electrical Engineering, Mechanical Engineering, or a closely related technical field.
โ€ข Communication: Fluency in English with strong written and verbal skills.
Technical Skill Set:
โ€ข Programming & DAQ: Skilled in programming and data acquisition techniques.
โ€ข Design: Working knowledge of CAD modeling.
โ€ข Hands-on Electrical: Demonstrated experience or knowledge in practical electrical engineering (circuitry, testing, or hardware interaction).
โ€ข Tool Proficiency: Comfortable using power tools for physical sample preparation and modifications.
Professional Attributes:
โ€ข Learning Agility: A fast learner capable of becoming proficient in a wide range of specialized tests and processes.
โ€ข Organization: Exceptional time management skills and a methodical approach to organizing data and laboratory samples.
โ€ข Self-Motivation: A proactive mindset with the ability to take accountability for individual contributions. Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
IN HOUSE
Branch Phone:
(909) 244-1777
Location:
Houston, TX